Reviews for Blue Circle Meet and Greet Heathrow Airport

We will never book with Blue Circle meet and Greet parking at Heathrow again. It took an hour for our car to be returned and when it finally arrived there was significant damage caused to the underside of the car, suggesting that one of their drivers had not driven the car with any car. We are seeking compensation from Blue Circle to pay for the damage caused. We did not check the reviews beforehand but wish we had. They have a terrible reputation.

Mr Quant, 06 Sep 2022

Blue Circle Meet and Greet
1 out of 5

Booking was easy but the company I used for meet and greet wasn’t to good. But overall was good

Mrs Quentin, 02 Sep 2022

Blue Circle Meet and Greet
3 out of 5

The car took 35 minutes to arrive from the phone call made form baggage reclaim. I received a parking fine for the four hours that the car spent at the Holiday Inn at Heathrow for whatever reason that was, although this was also cancelled with a follow-up letter. I have no idea why my car was not move directly to the car park it was supposed to be out perhaps you could investigate in case it was unauthorised use. It also shows on the built in car tracker log. On my previous use of the same service the week before, the car arrived caked in dust from the off site car park it was parked in during the heatwave, this isn't really acceptable, it should be parked on tarmac. On both occasions I was only offered a shoulder shrug by way of acknowledgement, other companies show more customer care IMO.

Mr Meakin, 25 Aug 2022

Blue Circle Meet and Greet
2 out of 5

Lots of excess miles on car. Had to wait over 30 minutes for car, although l rang from baggage hall. Staff not helpfull.

Mr Field, 18 Aug 2022

Blue Circle Meet and Greet
1 out of 5

The drop off was fine. Your system was that i was to call one of three numbers on the card given to me at the drop off, after collecting my luggage. One number came up as "not valid". I called the other two a total of 12 times and they were either engaged or there was no answer. Eventually I went to Level 4 at Terminal 2 and found my car was there.

Mr Good, 09 Aug 2022

Blue Circle Meet and Greet
4 out of 5

Very poor performance on return journey. This is supposed to be a ‘meet and greet’ service. We had to wait in the car park for over 1 hour before our car arrived!!

Mr Southern, 25 Jul 2022

Blue Circle Meet and Greet
1 out of 5

I booked parking for three days at LHR. Perhaps more signs on the way into Heathrow, but other than that is was an excellent experience.

Mr Lumley, 04 Jul 2022

Blue Circle Meet and Greet
5 out of 5

The only link to the destination took us to the post code and we didn’t know where to go when we got there. We did two very slow laps of the area as there weren’t any signs for meet and greet. We ended up googling the phone number so they could talk us in. Why wasn’t this made more clear? Once we got to level 5 it was carnage with traffic completely log jammed and we couldn’t get to the proper bay and just parked where we could. Next time I would use long stay for less stress.

Mr Miller, 21 Jun 2022

Blue Circle Meet and Greet
2 out of 5

We booked Blue Circle Parking -Meet and Greet at T2 Heathrow. Terrible service. Too busy ,not clear and have just received a parking ticket as they had parked our car in T4 for 45 hours!!!!!! They put the phone down on me and the landline is incorrect. The TRUSTPILOT reviews do not match up with yours-1.5 out of 5!!!!!!

Mr Carr, 16 May 2022

Blue Circle Meet and Greet
1 out of 5

Waited 35 minutes for car to be returned at 10pm at night! advised at drop off return flight number but this was ignored so when I called when I collected my luggage I was advised it would be 25 mins for car - it was actually 35 mins

Mr Parfitt, 14 May 2022

Blue Circle Meet and Greet
1 out of 5

Pretty seamless. No problems whatsoever.

Mr Hayes, 08 May 2022

Blue Circle Meet and Greet
4 out of 5

We used Blue Circle M&G at LHR - on returning from holiday, phoned them from baggage claim, advertised 20 minutes to get the car. We stood for an hour and 10 minutes waiting for the car. The excuse was that the car was blocked in at the site. Should they have been more prepared ? Lack of communication. Will not use again.

Mr Pearson, 29 Mar 2022

Blue Circle Meet and Greet
1 out of 5

The google map directions we got from the app took us to the T3 parking building and not the T2 parking building and we had to pay to exit the bulding.

Mr King, 10 Mar 2022

Blue Circle Meet and Greet
4 out of 5

Meet & greet parking with blue circle was perfect. Drop off and pickup at the airport very convenient. Any changes made on holiday extras was easy and quick.

Mr Oldfield, 22 Feb 2022

Blue Circle Meet and Greet
5 out of 5

I had terrible experience with Blue Circle Meet and Greet. First it was the online directions that took me to T3 instead of T2. I couldn’t access T2 Level 4 and had to pay £15.50 at T3 and another £15.50 at T2 level 1. In all cases there were no directions to Blue Circle. When I finally made it to Level 4 their station was not manned and the phones were not being answered. It was stressful as we were running out of time. I will use Holiday Extras again but not for Blue Circle Meet and Greet ever again.

Mr Machona, 21 Feb 2022

Blue Circle Meet and Greet
2 out of 5

We followed the rules and called once we had all our baggage. We were then told it would be about 20 minutes before the car arrived. If fact it was 40 minutes plus, even to the point that the reception guy was calling to find out what was happening. Have used this service at Gatwick and was superb, next time maybe I will use the long stay, just as quick at Heathrow.

Mr Carl, 08 Feb 2022

Blue Circle Meet and Greet
3 out of 5

I was kept waiting at the drop off for 25 minutes and despite following the instructions to the letter, I had to wait for 25 minutes for a driver to return my car. For me, the benefit of valet parking/meet and greet is the speed of drop off and collection. I didn't get this benefit and would have been just as well saving my money and catching the bus to a long stay carpark!!!!

Mr Smalley, 11 Oct 2021

Blue Circle Meet and Greet
2 out of 5

Clear instructions for drop off and collection but had to wait over 30 mins in car park for my car to arrive from off site. After a long wait at immigration this was not what we expected.

Mr Shepherd, 29 Sep 2021

Blue Circle Meet and Greet
4 out of 5

Had to wait 30 mins to drop car off at airport (no one there at counter), and another 30 mins to pick it after after returning, even though I phoned ahead. Man at the counter that time didn’t seem to care. Appalling service and not what you expect when you pay for meet and greet.

Mr Tappenden, 24 Aug 2021

Blue Circle Meet and Greet
1 out of 5

Everything went very well apart from one thing: the car was very dirty when delivered with sticky mud and bird poo. Not ideal.

Mr Sfikas, 19 Aug 2021

Blue Circle Meet and Greet
4 out of 5

The service was fantastic but when they brought my car back to me at the airport, I could not believe the state of my car it was so dirty had to stop out side car park to clean windows so I could see. Not happy

Mr Plunkett, 17 Aug 2021

Blue Circle Meet and Greet
1 out of 5

All came together like clockwork. The car was waiting at the airport when we returned

Mrs Armson, 12 Feb 2020

Blue Circle Meet and Greet
5 out of 5

This was the first time that we used Blue Circle Parking , our usual choice was not available. Everything was as expected, no complaints.The car had not been moved far for parking .

Mr Lee, 02 Jan 2020

Blue Circle Meet and Greet
5 out of 5

My car was return on time to the meet and greet , but cover in Mud ! the whole left side and read o vehicle was affected, inside the driver wells, the driver door was also muddy alongside the door seal were the driver had scrapped the door when getting out of the vehicle., this is was happens when you park the car on a building site . Laslty the driver seat memory setting had been changed , when there is 2 options. if you like a photo of the external state of vehicle to prove my point I have one. I had to take it to the be especially cleaned , on Sunday morning when I got back home. cost £ 10. You need to give your driver a bit more training or use other personnel who will take care of your customer's vehicle

Mr Philippe, 10 Dec 2019

Blue Circle Meet and Greet
5 out of 5

My car was return on time to the meet and greet , but cover in Mud ! the whole left side and read o vehicle was affected, inside the driver wells, the driver door was also muddy alongside the door seal were the driver had scrapped the door when getting out of the vehicle., this is was happens when you park the car on a building site . Laslty the driver seat memory setting had been changed , when there is 2 options. if you like a photo of the external state of vehicle to prove my point I have one. I had to take it to the be especially cleaned , on Sunday morning when I got back home. cost £ 10. You need to give your driver a bit more training or use other personnel who will take care of your customer's vehicle

Mr Philippe, 10 Dec 2019

Blue Circle Meet and Greet
5 out of 5

The phone lines are very unclear - hard to make yourself understood.

Mr Jones, 29 Nov 2019

Blue Circle Meet and Greet
4 out of 5

Car was returned filthy. Back end covered in tree sap and dead material. Taken extensive washing and polishing to remove. Absolutely disgusted with service. Drivefly offered derisory £20 towards cleaning. Have pictures.

Mr Kerby, 28 Jun 2019

Blue Circle Meet and Greet
1 out of 5

Unfortunately when I returned back from holiday, my car had been damaged while in the car of drivefly. While it was only small cosmetic damage to the bumper frustratingly they could not tell me how it was done and instead I have to email and wait up to 5 days for information on what to do and how they managed to damage my car while I was away.

Miss Buckle, 11 Mar 2019

Blue Circle Meet and Greet
5 out of 5

Used the service before a number of times. No problems

Mr Hughes, 08 Mar 2019

Blue Circle Meet and Greet
5 out of 5

Great price and service as i need to make a change to my booking very late on

Mr Ess, 04 Mar 2019

Blue Circle Meet and Greet
5 out of 5

The telephone number to get the car back was permanently engaged and when we did get the car back the tyres were covered in mud as if the car had been parked in a field. Not what we expected when paying for secure parking.

Mr Veal, 03 Jan 2019

Blue Circle Meet and Greet
3 out of 5

Staff were very helpful. Just a little delay getting the car back when we landed home, despite calling straight away, but nothing terrible.

Mrs Cork, 25 Dec 2018

Blue Circle Meet and Greet
5 out of 5

Very impressed. Efficient service. Only one negative- their written instructions were incorrect. It said the wrong exit from the m25 and took us to the wrong terminal. Luckily we had allowed enough time to get to the correct one. Apart from that they were very good. Would definitely use their services again.

Mrs Bolton, 12 Dec 2018

Blue Circle Meet and Greet
5 out of 5

Everything went smoothly

Mr Elkins, 31 Oct 2018

Blue Circle Meet and Greet
5 out of 5

The staff were very polite, the car was returned speedily and I was just very pleased with the service

Mr Danning, 13 Oct 2018

Blue Circle Meet and Greet
5 out of 5

The staff were very polite, the car was returned speedily and I was just very pleased with the service

Mr Danning, 12 Oct 2018

Blue Circle Meet and Greet
5 out of 5

Efficient. Both Drop off and collection.

Mr Kelly, 12 Oct 2018

Blue Circle Meet and Greet
5 out of 5

Drop-off straightforward, called the number once we had collected our luggage and the car was waiting for us by the time we got to level 4 carpark - very pleased no hassle service thanks

Mr Marsh, 01 Oct 2018

Blue Circle Meet and Greet
4 out of 5

Fine on arrival but had to wait 40 minutes for the car to be returned

Miss Read, 18 Aug 2018

Blue Circle Meet and Greet
3 out of 5

Everything went fine. But when calling as instructed before arriving to the drop off point, we spoke to rather rude and unaccommodating staff. This did not add to my conserns of leaving my car to a stranger. ... Your instruction email states that you are to call 30 mins before arriving but according to your own staff this isnt true. Either change your email or change your processes .

Mr Ruben, 08 Aug 2018

Blue Circle Meet and Greet
3 out of 5

Meet and greet by drive fly at Heathrow Terminal 2 was excellent

Mr Weatherhead, 07 Aug 2018

Blue Circle Meet and Greet
5 out of 5

Drivefly rep had no record of my booking on arrival at LHR T2

Mr Kettle, 17 Jul 2018

Blue Circle Meet and Greet
5 out of 5

Nothing to fault. Seamless experience.

Mr Clark, 19 Jun 2018

Blue Circle Meet and Greet
5 out of 5

Signposting could have been better. We couldn’t find the correct Meet & Greet first time & had to leave & re-enter the car park again. All rather stressful & time consuming.

Mr Powell, 02 Jun 2018

Blue Circle Meet and Greet
5 out of 5

All positive

Dr Agwu, 19 Mar 2018

Blue Circle Meet and Greet
5 out of 5

All excellent

Miss Brown, 16 Feb 2018

Blue Circle Meet and Greet
5 out of 5

Good overall service, a bit difficult to contact for pick-up, but car was there when we arrived.

Mr Vickers, 12 Feb 2018

Blue Circle Meet and Greet
4 out of 5

Car not returned when I got back to Heathrow, despite having phoned at baggage collection as instructed

Mrs Williamns, 12 Feb 2018

Blue Circle Meet and Greet
2 out of 5

Car filthy inside, showed delivery agent who agreed. Driver side footwell, pedals, door cill all muddy and carpet covered in debris. Paper protector that had been put down was all disentegrated and muddy and was left in for me to deal with. Car was cleaned day before traveling, will now require valeting

Mr Gibb, 11 Feb 2018

Blue Circle Meet and Greet
1 out of 5

I done what was asked of me on return by phoning the number before we got to baggage collection. We were told the car would be waiting for us on level 4. We waited approx 30 before I phoned again. The car was there in 10 minutes

Mr Thomson, 04 Jan 2018

Blue Circle Meet and Greet
5 out of 5