Faster and smarter in the app... Open app
Fix my Hassle
We're really sorry something's gone wrong - we're here to put things right.
If your issue is related to a Theatre or Theme Park break let us know.
We resolve most issues within 7 days, and 80% within 21 days - though if it's more complex, we may need a little longer to look into everything properly. Whatever the situation, we promise to keep you updated and follow up fast.
You won't be left wondering what's happening - we'll be in touch every step of the way.