Fix My Hassle
We're here to help when things go wrong and we'll resolve any hassles that you experience as quickly as we can.
Let us know what happened by providing as much information as possible, so we can investigate fully.
We aim to resolve 80% of issues well within 21 days, more complex issues can take longer. We are currently well ahead of our target, resolving 80% of issues within 7 days. Whatever happens we promise we'll keep you informed throughout.Fix My Hassle