Drop-off and pick-up at Short Stay, then stroll to check-in.

Need to know

Drop your car off at the Short Stay car park. A member of the team will meet you there and park your car while you walk to the terminal.

When you get back, call the car park and head back to where you were met on your arrival.

You'll need to photograph your vehicle at the drop-off area, otherwise it may affect any claims you make for damage.

Accessibility

This service is suitable for customers with limited mobility as you don't need to use a shuttle bus.

Security

The car park is secured by:

• Perimeter fencing
• 24-hour security patrols
• ANPR entry cameras
• CCTV

Electric vehicle charging

There are four 7kW and eight 13A plugin spaces. The car park also has six has 22kW fast charging electric charging points, which are £20 for customers to use. The car park can't guarantee the availability of the charging points and you'll need to bring your own cable and plug.

The small print

In August 2023, London's Ultra Low Emissions Zone (ULEZ) expanded to include all terminals at Heathrow Airport. This is part of an initiative to help tackle air pollution.

If your vehicle doesn't meet ULEZ standards, you'll need to pay the daily ULEZ charge when driving through Heathrow – make sure you check before you travel.

Your car will be parked in a secured off-site compound within an 11-mile round trip from the drop-off point.

Most standard cars will be accepted at the car park as long as they fit under the 2.1m entry barrier. If your vehicle is over 2.1m high and 5m long it can still be collected but you'll need to pay extra and let MBW know 24 hours before you arrive.

If you need to drop off your car between midnight and 4am there is an extra £25 charge.

Let MBW know as soon as possible for any time changes. There may be delays if the time changes within 24 hours of the original booking start time.

Help us go green! There's no need to print out your booking confirmation, show it on your mobile device.

Returning to a different terminal? Don't worry. Let the car park know when you arrive and your car will be brought back to another terminal.

During extremely busy periods, there may be a wait of up to 45 minutes for your car.

Getting to and from airport

Arriving at the airport

Call the car park when you are 30 minutes from the airport.

Drive to the Short Stay car park to meet your driver - your confirmation will include directions and a postcode for your satnav.

You'll need to give them your booking confirmation and car keys, as well as your return flight information.

From there, it's a short walk to the terminal while the driver parks your car in a secured car park.

Returning to the airport

Once you've collected your luggage, walk back to the Short Stay car park to collect your car.