As a first time user, the Purple Parking at the Sofitel Hotel was really badly signposted and hard to find, especially as when I did find it it was signposted as Maple Parking..!! Which is it .? stick to one and ensure that the signage is visible and relevant. Not a great first time experience. hence the 6.

Mr Draisey6 von 10Purple Parking Meet and Greet T5

Booked a hotel which did not seem to be aware of the booking. Had to wait while this was resolved. Also booked parking the App appeared to not want to work despite there being wifi. Eventually an address was discovered but the instructions were unclear which meant we had went to the wrong address. We were charged a further £30 for this. All in all not impressed at all

Mr Sedgwick3 von 10Purple Parking Meet and Greet T5

I hadn't realised that I was not goinmg to the short stay car park. The instructions only gave co-ordinates or what 3 words, neither of which I know how to programme into a satnav. It was really hard to find it. I wouldn't recommend it for that reason. Now that I know where it is, it would probably be OK next time.

Ms Thorn6 von 10Purple Parking Meet and Greet T5

The walk from the set-down place was very long (not a "short stroll") - something I was desperately trying to avoid by going "Meet & Greet". Going off-airport and taking a shuttle bus to the terminal would have been much better. I'll never do this again.

Mr Hamer1 von 10Purple Parking Meet and Greet T5

Staff were very friendly and everything ran on time. My only small criticism is that my car was returned very muddy on the outside and in the driver's area inside. For this reason I may not book this option again but rather book a space in a carpark where the vehicle will remain for the duration of a trip.

Mr Gibson6 von 10Purple Parking Meet and Greet T5

Great service and Price, Purple Parking located at the Sofitel Hotel T5 at Heathrow. Then just a short walk into the terminal building, very convenient. Car was ready and waiting on our return and the staff were helpful too

Mr Harbour10 von 10Purple Parking Meet and Greet T5

Staff were very friendly and everything ran on time. My only small criticism is that my car was returned very muddy on the outside and in the driver's area inside. For this reason I may not book this option again but rather book a space in a carpark where the vehicle will remain for the duration of a trip.

Mr Gibson6 von 10Purple Parking Meet and Greet T5

Excellent service.

Mr Lewis10 von 10Purple Parking Meet and Greet T5

On arrival for valet parking I ended up in a small car park about 5 minutes walk away from the normal point. On returning I went to collect my car from the normal valet parking area for the company to be told I had to go back to where I dropped it off. This is not what I consider valet parking plus it was raining hard

Mr Berry2 von 10Purple Parking Meet and Greet T5

Welcome and drop off then collection all perfect - a great team always organised and friendly thank you

Mr Hughes10 von 10Purple Parking Meet and Greet T5