Larger or commercial vehicle? The car park has changed its terms and conditions meaning that some larger vehicles are no longer accepted. If your vehicle is one they won't accept you'll be charged an additional £25 per day when you arrive. Please read below for full details and check whether the car park will accept your vehicle before you book.

Covid-secure

The Q-Park team has introduced a whole host of measures designed to make your journey as safe and contact-free as possible.

When you arrive you'll need to make sure you're wearing a face covering and keep it on while you're at the car park and on the bus. The buses won't be running as regularly as usual, so we recommend allowing plenty of extra time to get to and from the airport. There are signs to encourage social distancing and perspex screens at the check-in desk.

There's hand sanitiser for you to use and everything at the car park is cleaned regularly. When you get back to your car the steering wheel, gear stick, drivers door handles (inside and out) and car key will have been sanitised. They'll also give you wipes to use.

Need to know

When you arrive you'll be directed to park in the self-park area outside reception. Head inside to check your car in and hand over your keys - you'll need to have your booking confirmation handy. Your car will stay here while you're away unless it needs to be moved in an emergency. You'll be given a ticket, which you'll need to show the bus driver. It will also have instructions on the back for when you return.

Then, catch the included bus to the airport from outside reception. It runs to T2, T3 and T5 every 20 minutes from 3.45am to 11.40pm. The journey takes 10-15 minutes. If you need to get to or from the car park outside these times you'll need to pay for a taxi.

When you're back, catch the shuttle bus back to the car park and collect your keys from reception.

Accessibility

The car park is fully accessible for customers with limited mobility.

When you arrive let reception know immediately that you have a mobility vehicle.

Security

The car park is secured by:

• Perimeter fencing
• Entry and exit barriers
• CCTV
• Park Mark award

The small print

Early or late? The car park offers a grace period up to midnight at their discretion. Any longer than this and you'll be charged the car park's standard rate of £10 per day. This is subject to change and you'll need to pay by card.

Help us go green! There's no need to print out your booking confirmation, you can show it on your mobile device.

Returning to a different terminal? Don't worry this car park runs shuttles to terminals 2, 3 and 5. On your way to the airport ask your bus driver where to go on your return.

Q-Park Self Park cannot accept:

• Commercial vehicles or mini buses of any variant.
• Single or double cab pickup trucks such as Ford Ranger, Toyota Hilux or Nissan Navara.
• Medium panelled or windowed vans such as a VW Transporter, VW Caddy, Ford Transit or short wheel based vehicles of any description.
• Large panelled or windowed vans such as a Mercedes Sprinter, VW Crafter, Renault Master, Ford Transit or long wheel based vehicles of any description.
• Any vehicles over 2.15m high.
• Failure to comply to the above, you will be charged an additional £25 per day.

Getting to and from airport

Arriving at the car park

Park in one of the arrivals bays outside reception, then head inside to check in and hand over your keys. Your car will stay here while you're away unless it needs to be moved in an emergency. You'll be given a ticket - show this to the bus driver. It will also have instructions on the back for when you return.

Catch the included bus to the airport from outside reception. It runs to T2, T3 and T5 every 20 minutes from 3.45am to 11.40pm. The journey takes 10-15 minutes. If you need to get to or from the car park outside these times you'll need to pay for a taxi.

Returning to the car park

When you return catch the bus from where it dropped you off. Your car will be waiting in one of the collection bays, so all you need to do is pick up your keys from reception and make your way home.