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Help Squad

Worrying stops here. Our Help Squad offers free travel assistance, advice and aid.

You can speak to us in real time by live chat – at busy times you may have to queue.

If you need to speak to us about an insurance policy, you can chat to our insurance specialists.

You can also reach us by phone if you've spoken to us using chat or email first. We'll either arrange to call you or give you a freephone number.

Let us know if things haven't gone well this time and we'll resolve any hassles that you experienced as quickly as we can.

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