Customer testimonials are direct responses to people's experiences using Heathrow airport parking services.
Our customers rated Heathrow Airport Parking on average 9/10 (79285 reviews).
Select a parking service to read all the reviews :
Disgraceful service .. no refund offered for my parking that I had to cancel due to the government no letting me travel so the travel company cancelled holiday .
Mr Holloway, 01 May 2020
Only offers a credit note ....
Purple Parking Meet and Greet
1 out of 5
We were in lock down in Peru for 8 days, our trip to Rio was cancelled. Our 15 day cruise back to London was cancelled. We were repatreated back to Heathrow from Peru 10 days early. We notified Blue circle the day before we arrived. When the man brought the car to us in Heathrow, he demanded £30 before he would give us the car becuse we were early. We were disgusted after all we had been through, but had no choice We would appreciate your comments as I cannot find an any were in the paperwork about paying £30 for being early
Mr Lee, 06 Apr 2020
Blue Circle Meet and Greet
3 out of 5
Drop off adequate.
Mr Penny, 02 Apr 2020
Car was not returned to me as contracted and paid for on arrival T4; I was collected and taken to parking area.
I was charged £15 for being delayed by 13 hours due to flight disruption; my daily charge had been less than £6.
I was promised an immediate receipt by email. It has still not arrived.
I had insured against late return but advised by the collecting driver that I had to reclaim it from you; I can't do this without a receipt; they will/have not provided a receipt.
I want a rebate for them not bringing my car to me, I want to know why the extra 13 hours cost £9 more than my daily rate. I want to know why I had to pay them when I had insured against it.
Blue Circle Meet and Greet
1 out of 5
Perfect hassle free and quick drop off and pick up
Mr Waters, 16 Mar 2020
Purple Parking Meet and Greet
5 out of 5
All went very well, no delays.
Mrs Malandrinos, 16 Mar 2020
Purple Parking Meet and Greet
5 out of 5
Fantastic as usual. Friendly welcoming and professional
Mrs Brooks, 16 Mar 2020
Blue Circle Meet and Greet
5 out of 5
Excellent service, parked up right outside the office and gave them the keys. When we arrived back my car was waiting for us without delay. Will definitely use this service again.
Mr Fossey, 16 Mar 2020
Blue Circle Meet and Greet
5 out of 5
Perfect hassle free and quick drop off and pick up
Mr Waters, 16 Mar 2020
Purple Parking Meet and Greet
5 out of 5
everything went smoothly even the overstay due to a cancelled flight. Car was ready easy communications with the car park
Mr Ashfield, 16 Mar 2020
Purple Parking Park and Ride T2
5 out of 5
Excellent service, parked up right outside the office and gave them the keys. When we arrived back my car was waiting for us without delay. Will definitely use this service again.
Mr Fossey, 16 Mar 2020
Blue Circle Meet and Greet
5 out of 5
everything went smoothly even the overstay due to a cancelled flight. Car was ready easy communications with the car park
Mr Ashfield, 16 Mar 2020
Purple Parking Park and Ride T2
5 out of 5
Fantastic as usual. Friendly welcoming and professional
Mrs Brooks, 16 Mar 2020
Blue Circle Meet and Greet
5 out of 5
Very convenient, helpful and bus pick up at car park undercover.On return did not have to wait long for bus and cars were parked conveniently undercover which was very good for time of year as it was raining
Ms Ward, 16 Mar 2020
Purple Parking Park and Ride T2
5 out of 5
We used Terminal 5 valet parking - brilliant! One used to have to call before arriving and also on arrival back - no more. The service was so easy, I can highly recommend it.
Mr Greenbank, 16 Mar 2020
Meteor Meet and Greet
5 out of 5
All went very well, no delays.
Mrs Malandrinos, 16 Mar 2020
Purple Parking Meet and Greet
5 out of 5
It took a long time to find the location of the desk. Staff were very helpful when we did. Our car was ready and waiting on our return. However there were no signs to say where we should go, it was "pot luck" we found the right floor second time round
Mr Love, 16 Mar 2020
Purple Parking Meet and Greet
3 out of 5
It took a long time to find the location of the desk. Staff were very helpful when we did. Our car was ready and waiting on our return. However there were no signs to say where we should go, it was "pot luck" we found the right floor second time round
Mr Love, 16 Mar 2020
Purple Parking Meet and Greet
3 out of 5
We used Terminal 5 valet parking - brilliant! One used to have to call before arriving and also on arrival back - no more. The service was so easy, I can highly recommend it.
Mr Greenbank, 16 Mar 2020
Meteor Meet and Greet
5 out of 5
Had to wait 40 mins after calling in baggage - inconsistent advice on when called and expected to arrive
Mr Bowen, 16 Mar 2020
MBW Meet and Greet
1 out of 5
Had to wait 40 mins after calling in baggage - inconsistent advice on when called and expected to arrive
Mr Bowen, 16 Mar 2020
MBW Meet and Greet
1 out of 5
Very convenient, helpful and bus pick up at car park undercover.On return did not have to wait long for bus and cars were parked conveniently undercover which was very good for time of year as it was raining
Ms Ward, 16 Mar 2020
Purple Parking Park and Ride T2
5 out of 5
No directions to the Heathrow purple parking car park. Believed that long stay car park was the same thing. £203.00 car park ticket had to be paid on departure. Contacted purple parking and holiday extras customer services to no avail. Was told you worked together but we could not even get a refund for the car park space not used Will not use purple parking or recommend again.
Mr Riseborough, 15 Mar 2020
Purple Parking Park and Ride
1 out of 5
Nothing wrong with the parking but when you get home and find that someone had left a tin of Tobacco in the car that’s not good.
Mr Burgess, 15 Mar 2020
But what makes it worse is that the tin contained marijuana/weed
We still have the tin if you would like it sent
It’s not right that my car is being in the hands of a “pot head”
Purple Parking Meet and Greet
1 out of 5
Nothing wrong with the parking but when you get home and find that someone had left a tin of Tobacco in the car that’s not good.
Mr Burgess, 15 Mar 2020
But what makes it worse is that the tin contained marijuana/weed
We still have the tin if you would like it sent
It’s not right that my car is being in the hands of a “pot head”
Purple Parking Meet and Greet
1 out of 5