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Emergency assistance for customers abroad
If you have an emergency while abroad, our dedicated 24-hour emergency assistance service is available by phone. Contact them as soon as you're able.
We recommend keeping note of these numbers so they're close to hand in an emergency.
Get help from our 24/7 medical emergency team:
If you are not in the USA, Canada, or Mexico, call: 🌐 +44 (0) 1403 788 718
If you're calling from the USA or Canada, call our toll-free number at: 🇺🇸 🇨🇦 00 1 844 780 0494
If you are calling from Mexico, call: 🇲🇽 00 1 819 780 0494