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Medical support and assistance for customers on their trip

If you need medical support while you're on your trip, our dedicated 24-hour emergency assistance service is available by phone. Contact them as soon as you're able.

We recommend keeping note of these numbers so they're close to hand in an emergency.

Get help from our 24/7 medical emergency team:

If you are not in the USA, Canada, or Mexico, call: 🌐 +44 (0) 1403 788 718

If you're calling from the USA or Canada, call our toll-free number at: 🇺🇸 🇨🇦 +1 844 780 0494

If you are calling from Mexico, call: 🇲🇽 +1 819 780 0494