Excellent service

Mr Rammohan10 von 10Purple Parking Long Stay

Hi I booked parking 4 months prior to travelling. When we arrived at Purple parking was informed was told that depot no longer serviced terminal 5. Was given wrong postcode for correct depot, eventually got parked and taken to airport with less than 8 minutes before our gate closed. Completely needless stress. could have informed us of change of address before departure by phone, text or email.

Mr Fay4 von 10Purple Parking Long Stay

The staff were excellent and everybody was very nice friendly dropping off is nice picking up was nice I had to lenjoyed it .very good service/10

Mr Patel10 von 10Purple Parking Long Stay

Pick-up at airport on return was very slow (40+ mins from phone call). Pick-up to collect car was mins! Very poor coordination of bus that was able to negotiate the low bridge at the parking site.

Mr Waller5 von 10Purple Parking Long Stay

Parking was OK - How can I claim my Avios Points retrospectively?

Mr Howells7 von 10Purple Parking Long Stay

Very helpful.

Mr Marlow10 von 10Purple Parking Long Stay Plus

Everything went very smoothly, thank you

Ms Cannon10 von 10Purple Parking Long Stay

Before we travelled I phoned and asked when you opened. I was told you did not open until 5.00am. Our flight was 7.15am so I felt this was a little tight. We arrived at about 4.30am to discover you opened at 3.45am. You need to ensure your staff give the correct information. However, once we had arrived service was very good as was collection on our return

Mr Green10 von 10Purple Parking Long Stay

Did not pick us up from Terminal 5 as requested so we had to make our own way to Terminal 3 where we were dropped off. As a result it took 2 hours from touch down to retrieve our car.

Mrs Wickens6 von 10Purple Parking Long Stay

We booked in Jan '16', arrived at the car park to be told they no longer transported to T5 and hadn't bothered to inform us! The bus dropped us back quite a way from the car and the parking lot itself was in an awful location. Wouldn't use again

Mr Smith1 von 10Purple Parking Long Stay