You can get a quote in a couple of minutes online but if you'd prefer to talk to someone our number is 0333 038 9635. Our team are on-hand Mon–Fri 9am to 8pm, Sat-Sun 9am to 5pm. Calls to 03 numbers cost the same as calls to standard UK landlines (01 or 02). That means: From landlines, around 2p-10p per minute - often included in your call package. From mobiles: around 10p–40p per minute, usually included in your bundled minutes too. So in most cases, if you've got inclusive minutes, there's nothing extra to pay.
Trusted by millions
Join countless travellers who trust us to protect their plans – with cover that focuses on what matters most.
Backed by 40+ years in travel, and more than half a million policies sold in a single year**, it's safe to say we know a thing or two about travel insurance. At Holiday Extras, we help people face the unexpected. From medical issues to last-minute cancellations, you can trust us to provide excellent protection.
In fact, a large proportion of our customers come back year after year for flexible cover and exclusive offers.
We'll give you clear, limited information about the cover we offer to help you make an informed decision. We don't provide advice or recommendations, so you're free to choose the product that best suits your trip.
Travel confidently with tailored cover that won't break the bank.
Last updated: June 2025
**This figure reflects policies sold between 1st January and 31st December 2023.
Award-winning cover, year after year
Recognised for 5-star protection
“All the right cover at the right price”
Join over 7 million happy travellers
Choose your cover
Choose from our Bronze, Silver or Gold levels of cover – designed to suit every traveller and every budget.
Planning a one-off getaway? Our single-trip travel insurance has you covered. If you travel more than once a year, save time, money and hassle with our Annual Multi-Trip insurance – perfect for holidays abroad and UK getaways, all year round. Or are you setting sail and in need of our award-winning, specialist Cruise travel insurance?
*Subject to terms and conditions and selection of the appropriate level of cover.
All our policies come with essential medical cover in case of illness or injury while you're away. And with AnywhereGP, you get 24/7 access to non-emergency medical treatment abroad.
When you choose Holiday Extras Travel Insurance, you're getting more than just basic cover. Here's a breakdown of some of the key features included in your policy:
Emergency Medical
Our emergency medical expenses cover starts from £15 million, and goes up to unlimited on our Gold policies, ensuring you're financially protected if you need medical treatment abroad.
Repatriation
Unlimited medical evacuation and repatriation expenses cover on our Gold policies, so if you become seriously unwell or injured during your trip, we'll arrange and cover your journey back home.
Flight Delay
We'll help make sure you're not caught short if your flight is delayed, helping reduce the disruption to your travel plans.
Cancellation
Cover for up to £5000 on Gold policies if you need to cancel your trip ahead of departure, so you can claim back prepaid costs if you have to call off your holiday for a covered reason.
Baggage
If your suitcase decides to take its own holiday, we'll pay up to £5000 on Gold policies to cover your essentials
Gadget
Accidents happen — that's why our policies include gadget cover for theft, loss, or damage to your personal tech while you're away.
Why choose Holiday Extras Travel Insurance?
Because, during our 40 years in the travel business, we've sold millions of policies to millions of satisfied customers, building on a solid foundation of trust.
It's true that not everything goes to plan all the time, like losing baggage, having to cancel a holiday or needing emergency medical treatment abroad. Our travel insurance is there to protect you from the unexpected.
Over 40 years experience in travel services.
Voted Best Insurance Provider 16 years running – since 2009.
Tailored policies to suit your personal requirements.
£13.8 million paid in claims last year, providing reliable support when it matters most.
Smart, simple cover with help from our AI assistant, SYD.
Also included as standard with our travel insurance
Cancellation and curtailment
Cancellation cover protects you against unexpected events that may prevent you from going on your holiday. If unforeseen circumstances arise and you need to cancel before your trip starts, cancellation insurance can help by reimbursing the costs of non-refundable travel and accommodation.
The level of cover you choose should reflect the cost of your holiday per traveller. This includes expenses such as flights, airport transfers, accommodation, and pre-paid excursions. We offer cover that provides up to £5,000 for your share of any pre-paid expenses that can't be refunded or transferred.
Curtailment insurance, on the other hand, applies if you have to cut your trip short due to unforeseen events while you're away. This type of cover ensures you're reimbursed for any unused portions of your holiday, giving you peace of mind during your travels.
Personal accident cover
What is Personal Accident Cover?
Personal accident cover, also known as personal liability cover, offers protection if you are injured, disabled, or killed due to an accident during your holiday.
Claims can also be made for further treatment or lost income resulting from the accident, however, the accident must not be related to an undeclared pre-existing medical condition.
What Does Personal Accident Insurance Cover?
Injury, Disability, or Death: You are covered for accidents on holiday that lead to serious injuries, loss of sight or limbs, or fatalities.
Extended Cover Post-Holiday: Claims can be made in the UK within 12 months of your trip if the injury or disablement results directly from the holiday accident.
Additional Treatment or Lost Income: Further medical treatment or inability to work due to the accident may also be covered.
Exclusions: You cannot claim if the injury results from:
Sports or activities not included in your policy.
Activities without personal liability, accidental death, or disability cover.
Certain high-risk activities may not be covered due to their nature. Always review your policy to ensure your activities are included.
Missed departure
Missed Departure Travel Insurance Summary
Missing a flight or connection can be a stressful experience, especially when it's caused by factors outside your control. With our missed departure cover, you can claim up to £1,000 if you miss your departure or connection for any of the following reasons:
Your pre-booked public transport (flight, train, bus, or boat) is delayed, cancelled, or disrupted due to extreme weather or a strike.
Your car breaks down or you're involved in an accident on the way to the airport, causing you to miss your departure.
Making a Claim: To make a successful claim, you will need to provide evidence to support your case.
Examples of Supporting Evidence:
Photographs: Capture proof of road accidents, weather conditions, or public transport delays.
Eye-Witness Testimonies: Collect contact details and statements from witnesses.
Documentation: Retain tickets, itineraries, receipts, and confirmation of the delay or incident.
Obtaining Delay Verification:
Public Transport Delays: Check the transport provider's website for a delay verification form or email their customer service. Provide details such as the date, time, and reason for the delay, along with relevant links or reports.
Road Incidents: Contact the Department of Transport, Highway Agency, or breakdown service involved for official confirmation.
By having the right evidence and following these steps, you can make a strong claim for missed departure or missed connection compensation. This ensures you're not left out of pocket if unexpected delays disrupt your travel plans.
Repatriation
Repatriation insurance helps cover the cost of getting you back to the UK if you have a medical emergency while travelling. This is usually included under the 'Emergency Medical Expenses' section of good travel insurance policies.
As you can imagine, repatriation back to the UK can be extremely costly, so it's really important to check how much cover your policy offers, as this can vary.
Here is a breakdown of what is covered under medical emergency and repatriation:
Medical practitioners' fees
Hospital expenses
In-patient and out-patient medical treatment
Medical Transportation
Medical escort
Repatriation travel costs
At Holiday Extras, repatriation is included in our medical emergency cover. Our Bronze and Silver policies cover up to £10 million, and our Gold policies offer unlimited cover. We also provide tailored cover for people with pre-existing medical conditions, so everyone can travel with peace of mind. While cheaper policies might look good, they may not offer enough cover for unexpected costs. Always check what's included to stay protected.
AnywhereGP: 24/7 Medical Help
Powered by Air Doctor
We're thrilled to introduce AnywhereGP, powered by Air Doctor ?? your on-the-go medical solution abroad!
Included FREE with every Holiday Extras travel insurance policy, it provides fast, reliable medical support for everything from minor illnesses to urgent concerns, keeping you supported along the way.
Everything you need to know about Travel Insurance
Whether you're looking for inspiration for your next trip, how to be protected on your trips, or the best travel insurance for you – we've got you covered!
Check out our hassle-free guide for all your insurance jargon broken down.
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"Protecting you and your trip has always been our priority. With three levels of cover to suit you and your trip and 24/7 support, it's never been easier to enjoy your holiday, hassle-free."
Alice Lawson, Associate Director of Holiday Extras Cover
Let us answer your questions
What does travel insurance cover?
Travel insurance protects you financially from certain unexpected events that could happen while you're away. For example, lost baggage, holiday cancellation or emergency medical expenses. For more details on what's covered, take a look at our cover-level page .
How far in advance should I buy travel insurance?
Aim to purchase insurance as soon as you can after booking your trip. This means that you will be protected if you have to cancel your holiday unexpectedly before your trip.
Can I get travel insurance if I have a medical condition?
We don't think having a medical condition should make getting travel insurance difficult. That's why we consider all medical conditions.
Our expert team are on hand to guide you through the quote process with absolute confidentiality and care. This will help us to determine if we're able to provide you with cover.
How can I get cheaper travel insurance?
The cost of travel insurance can be influenced by a variety of different factors. Your age, how long your trip is, your medical history and where you are travelling to can all impact the price of a policy. Depending on these things, you could be considered a higher risk meaning the price of your policy may be higher. Here are some of our tips to try and keep the cost down:
Choose a higher excess - Opting to pay a higher excess can lower the price of your policy. Just make sure you are able to pay the excess amount in the event of a claim.
Consider a Annual policy - Got lots of trips planned this year? If you're going away multiple times throughout the year, it can work out cheaper to take out an Annual policy. This will cover you for every trip you take over the year.
Choose the right level of cover - When choosing your policy, consider whether the cover levels are suitable for you. For example, you may not want to take out a policy that gives you £5,000 cancellation cover if you only paid a couple of hundred for your trip.
Why choose Holiday Extras?
With 40 years experience selling holiday insurance and over half a million policies sold in a single year, it's safe to say we know a thing or two about travel insurance. That's why we've won Globe's Best Insurance Provider 16 years running.
Our team of insurance experts are here to help you through the booking process and assist with any queries you may have. Whilst you're away, you'll have access to 24/7 medical assistance, 365 days a year.
Medical Conditions
Medical travel insurance
If you currently have a pre-existing medical condition, or have previously had one, then you will need to declare your condition(s) via our confidential medical screening process.
If you haven't already, our online quote system will guide you through the process of declaring your medical conditions, and you'll get an instant decision on whether we can provide cover or not. For more detailed information, including amending or cancelling a policy, or how to make a claim, check out our Travel Insurance Help & Support page.
Money Helper
Money Helper Service Information
What is Money Helper?
Money Helper is run by the Money and Pensions Service (MaPS). MaPS is a free and impartial money advice service, set up by the Government to provide information and guides to help improve your finances. The Money Helper travel insurance directory has been created for people who have potentially been refused cover, had cover excluded, or received a high additional premium in connection to their medical conditions, to allow them to shop around alternative providers. All providers listed on the directory are authorised and regulated by the Financial Conduct Authority (FCA).
Holiday Extras Cover Ltd are proud to have passed the rigorous selection process and feature as one of the travel insurance providers listed in the directory.
How can I access the Money Helper Directory?
By Phone - call 0800 138 7777, they are open Monday - Friday 8am to 6pm
Online - you can visit the online travel insurance Money Helper Directory for a full list of participating travel insurance brands.
Tel: +44 (0) 1403 788 718 (if You are anywhere except the USA, Canada or Mexico)
Tel: +1-844-780-0494 (toll free if You are in the USA or Canada)
Tel: 00 1 819 780 0494 (if You are in Mexico)
Make a complaint
If you wish to make a complaint
We understand things don't always go to plan, and we're here to help however we can. If you wish to make a complaint, please visit our dedicated complaints page and follow the instructions provided.
Policy documents
We've compiled all of our Policy Documents on to one concise page, allowing you to fully understand what you're covered for.
Medical Conditions
Money Helper
Making a claim
Contact information
Make a complaint
Policy Documents
Medical travel insurance
If you currently have a pre-existing medical condition, or have previously had one, then you will need to declare your condition(s) via our confidential medical screening process.
If you haven't already, our online quote system will guide you through the process of declaring your medical conditions, and you'll get an instant decision on whether we can provide cover or not. For more detailed information, including amending or cancelling a policy, or how to make a claim, check out our Travel Insurance Help & Support page.
Money Helper Service Information
What is Money Helper?
Money Helper is run by the Money and Pensions Service (MaPS). MaPS is a free and impartial money advice service, set up by the Government to provide information and guides to help improve your finances. The Money Helper travel insurance directory has been created for people who have potentially been refused cover, had cover excluded, or received a high additional premium in connection to their medical conditions, to allow them to shop around alternative providers. All providers listed on the directory are authorised and regulated by the Financial Conduct Authority (FCA).
Holiday Extras Cover Ltd are proud to have passed the rigorous selection process and feature as one of the travel insurance providers listed in the directory.
How can I access the Money Helper Directory?
By Phone - call 0800 138 7777, they are open Monday - Friday 8am to 6pm
Online - you can visit the online travel insurance Money Helper Directory for a full list of participating travel insurance brands.
Tel: +44 (0) 1403 788 718 (if You are anywhere except the USA, Canada or Mexico)
Tel: +1-844-780-0494 (toll free if You are in the USA or Canada)
Tel: 00 1 819 780 0494 (if You are in Mexico)
Make a complaint
If you wish to make a complaint
We understand things don't always go to plan, and we're here to help however we can. If you wish to make a complaint, please visit our dedicated complaints page and follow the instructions provided.
Policy Documents
We've compiled all of our Policy Documents on to one concise page, allowing you to fully understand what you're covered for.
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Award-winning Insurance - take a look at our awards page for more detail.
*13p per day lead price is based on an individual traveller with an average age of 44 travelling to Europe Inc on a bronze annual policy. Lead price does not include any medical premiums or additional upgrades. Price correct as of 09/10/2025.
Holiday Extras Travel Insurance is sold and administered by Holiday Extras Cover Limited, registered office address: Ashford Road, Newingreen, Hythe, Kent CT21 4JF.
Holiday Extras Cover Limited is an insurance intermediary authorised and regulated by the Financial Conduct Authority, registration number 828848. You can check this on the Financial Services Register by visiting: http://register.fca.org.uk
Holiday Extras™ is a Trading Name of Holiday Extras Cover Limited. The insurance is underwritten by Great Lakes Insurance UK Limited. Great Lakes Insurance UK Limited is a company incorporated in England and Wales with company number 13436330 and whose registered office address is 1 Fen Court, London, United Kingdom, EC3M 5BN.
Great Lakes Insurance UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm Reference Number 955859. You can check this on the Financial Services Register by visiting: http://register.fca.org.uk
Everything you need to know about Travel Insurance
