These bookings appear to reference Holiday Extras products and branding. However, they were not made with Holiday Extras, are not recorded in our systems, and we have not received payment for them. We have no connection or relationship with the website in question.

As soon as this issue came to our attention, we worked with one of our parking partners to ensure that anyone affected yesterday was able to park without additional disruption while we carried out urgent checks.

Our investigation is now complete, and we must make clear that Holiday Extras and our partners are unable to honour any further bookings made via airportparks.co.uk, as these are not our bookings. If you have made a booking through this site, please contact them directly regarding your payment and arrangements.

We appreciate how stressful unexpected travel problems can be and we want to reassure our customers that bookings made directly through Holiday Extras and our partners remain safe, secure, and unaffected.

If you would like to book airport parking please visit www.holidayextras.com.