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How we're keeping airport hotels safe after lockdown

If you're planning your first trip after lockdown, you're probably wondering what has changed since the last time you went to the airport.

One of the things we're here to help with is keeping you safe when you stay in one of our airport hotels, so here's a quick rundown of all the ways our hotel partners are making sure everything is Covid-secure.

If you're catching a flight and need to travel to the airport, staying overnight in an airport hotel can often be the safest and most convenient way of doing so. Miss out the morning rush hour on the train by travelling up the day before, check into one of our Covid-secure hotels and stroll onto your plane the next morning.

We've reviewed the coronavirus precautions in place at some of our biggest hotel partners because we want to make sure every single provider we use has Covid-secure plans keep you safe - without creating additional costs or hassles for your trip.


Case study 1: Hilton hotels

Hilton operates some of our most popular airport hotels, including the Gatwick Hilton and the Hiltons at terminals 4 and 5 at Heathrow.

Hilton is now offering their new 'CleanStay' programme to ensure every guest can tailor their stay to enjoy the level of cleaning and contact that's right for them.

  • Housekeeping can be tailored by guests to offer the level of cleaning and contact for their room they're comfortable with
  • All used items such as bedding and towels are replaced before guests arrive
  • High-touch areas such as lightswitches, lamps and door handles are swabbed down with commercial-grade cleaner
  • Disinfectant stations with wipes and hand sanitiser are available throughout all of the hotels
  • Check-in is contactless

Case study 2: Premier Inn

Premier Inn offers its new CleanProtect policy to keep guests, staff and public areas safe as travel resumes.

  • Social distancing, perspex screens and hand sanitiser at receptions
  • Anti-viral sanitising sprays
  • High-touch areas in rooms such air conditioning controls, TV remotes and door handles given special attention
  • Every team member is employed directly by the hotel and given covid awareness and prevention training
  • Ben linen laundered at over 60 degrees
  • All team members provided with approved PPE

Case study 3: IHG

IHG is one of the largest hotel brands in the world, operating airport hotels such as the Holiday Inn, Holiday Inn Express, Crowne Plaza and Staybridge. IHG operates the Clean Promise at all its properties

  • Social distancing procedures and signage
  • Updated team certification and training, including provision of PPE
  • Sanitiser stations available at high-touch points throughout the hotels
  • Individual guest amenity cleaning kits available