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David Norris- CGO - Photo

Holidays are back and we're here to help!

While travel was on hold we've upgraded our service to get you the help you need in lightning-quick time. We're back and faster than ever. Our team is ready to help in any way we can - the easiest way to reach us is by live chat (check our opening times). Or if something has gone wrong and you'd like to give us some feedback, get in touch with our dedicated customer team and we'll look into it for you.

We've worked hard on our flexibility and introduced FLEXTRAS - if you buy your holiday extras from Holiday Extras, you'll be getting the most flexible terms anywhere. We're also investing heavily in our app with a big focus on HEHA! - The Holiday Extras Holiday Assistant which makes it even easier and even faster to search, book and save.

Thanks for choosing Holiday Extras. Wishing you safe and happy travels.

David Norris

Chief Growth Officer

I joined Holiday Extras in 2016 as Chief Operating Officer and became Chief Growth Officer in 2020.

My team focus on attracting new and existing customers, communicating the value we offer. We aim to help travellers have less hassle and more holiday, using Holiday Extras for every trip they take.

Life before Holiday Extras

I started my career in tour operating, leading operations teams at Eurocamp and Simply Travel; first overseas and then in the UK. From the year 2000 onwards I felt the draw of the internet and worked with various online travel companies, including a role at Expedia as Website Operations Director. I then worked in growth stage startups as a COO (Bookatable, HouseTrip and IOVOX). Prior to joining Holiday Extras I was in Venture Capital, investing and helping early stage companies get started at Forward Partners. Strangely, I have a degree in Theology and Religious Studies from Manchester University. More relevant - a Diploma in Company Direction from the Institute of Directors.

Life aside from work

I love to keep active and enjoy cycling, running and indoor rock climbing. In the winter I'll always find a way to go skiing and in recent years I have done an annual ski touring trip to remote parts of the Alps. My four children keep my wife and I busy at home and to relax I'll be learning to play the guitar (badly) or reading a book.

What's my perfect hassle-free holiday?

Hassle free for me is when travel providers are on time and we don't queue. We'll often drive for our holiday and whilst many people see a road trip as hard work, I see it as an adventure. Needless to say, clear roads and clear skies make for a good road trip. If I'm flying, I like to stay away from the crowds and get through formalities quickly, so fast track and lounges have a real appeal.


I'm in awe of adventurers such as Amy Johnson, Ranulph Fiennes, Ernest Shackleton and Ellen Macarthur and their determination to take on seriously challenging adventures and adversity. I find inspiration for new ideas by meeting new people and reading - I always have a book on the go and a queue on my shelf.