to the airport
- We changed berth when we returned and also our time of arrival but you were there to meet and greet us with a cheery smile. Excellent
Mr Inman 26 Sep, 2022
- Very well organised so happy to use again
Mr Laird 25 Sep, 2022
- Everything went like clockwork even to me changing the time of my drop off. Also I'd booked my pickup for 9am without knowing the ship would be disembarking passengers 2 hours earlier than that. No problem - the guys were already there at 7am for me to get off early.
Mrs Sanders 25 Sep, 2022
- Bigger red flag !!
Mrs Franklin 25 Sep, 2022
- Very friendly and helpful, even took our car when we turned up early and it was already there waiting for us when we disembarked early.
Mrs Gosney 25 Sep, 2022
- Everything was as it seemed.easy parking.van was waiting for us to pick up.no problem at all.will defiantly be using the park again
Mrs Black 24 Sep, 2022
- For me everything went well and ran smoothly
Mr Jones 25 Sep, 2022
- Booked meet and greet at Southampton. We were neither met nor greeted. The company was located in the short stay car park further away from the normal long stay car park. None of the dock staff new about the company and the only sign for them was within the short stay car park. No signage outside.
Mr Mason 24 Sep, 2022
- We used Portside Meet & Greet at Southampton docks. The drop off and collection point was right next to the ship and extremely straightforward. Very pleasant people who greeted us and both the drop off and pick up were quick, efficient and so easy. The car was waiting for us on disembarking. We will definitely use this company the next time we book a cruise and we would highly recommend them.
Mrs Flynn 20 Sep, 2022
- Port Parking at Southampton 6/9/2022.
Booked by telephone
Had reason to call the contact centre to re confirm that HE were aware that the cruise ship would be docking at a different Dock Gate to the one used for departure. The lady at the contact centre was not sure of the details and there were no details on the booking confirmation about the Dock Gates being used. There was also confusion about the same issue when we left the car with the HE representative (who was really polite and tried his hardest to help) I had to call teh car park once we had docked on day of return to reconfirm where the car would be for collection
Mrs Clifford 20 Sep, 2022
- I booked cruise parking at Southampton everything went smoothly on arrival and on collection. The team were very friendly and efficient
Mrs Kendall 19 Sep, 2022
- Went exceptionally well from start to finish really easy to use great instructions and car ready when they said it would be, in fact we walked off the ship 15 mins early and the car pulled
led up right then, perfect timing
Mr Dineen 19 Sep, 2022
- Excellent service will definitely recommend them
Mr Walker 19 Sep, 2022
- Very professional service from start to finish.
Mrs Sweet 19 Sep, 2022
- The location each time was easy to find and the staff were excellent.
Mr Ditchburn 19 Sep, 2022
- All was fantastic from the ease of dropping off the car at Southampton docks to picking it up on our return, we would recommend without hesitation
Mrs Dudley 19 Sep, 2022
- Really helpful staff. Responded to my required changes.
Mr Peel 18 Sep, 2022
- Not quite a Meet and Greet as about yard walk ship from car park and also on return but worked well with very courteous and efficient staff .
Mr Ebeling 18 Sep, 2022
- Superb service
Recommend to everyone
Mr Fox 16 Sep, 2022
- Very well organised in Southampton
Mrs Hughes 13 Sep, 2022
- Staff was very helpful and clear in their communication.
Mr Bhattacharyya 12 Sep, 2022
- Car parking
Mrs Blease 12 Sep, 2022
- Very easy to find
Mrs Hughes 09 Sep, 2022
- A SMOOTH AND EFFICIENT SERVICE AT THE DOCK BOTH ON ARRIVAL AND DEPARTURE . STAFF WERE POLITE AND HELPFUL. WOULD DEFINITELY RECOMMEND HOLIDAY EXTRAS TO OTHERS.
Mr Vogel 07 Sep, 2022
- My car was entrusted to your meet and greet but upon returning it has a dent in the bonnet. The staff member checked the car very thoroughly on taking receipt and made a note of a scratch on the front near side wing that I pointed out as my responsibility. No other marks, dents or blemishes were on the car and this was duly noted on his form. The new dent, which is very prominent and would have been impossible to have been missed had it been there upon arrival, has occurred whilst in the care of your meet and greet company and they are therefore responsible for repairing and rectifying it.
The person in charge upon collection made a strange remark "that if we're responsible then we will acknowledge it". There is no " if " about it. I have sent an email to the company and now you have been made aware. I await notification of when you are going to arrange for the repair which will need to be with a repairer local to me.
As to your questions below: whether I use your services again, will very much depend on your response.
Mr Minns 07 Sep, 2022
- Perhaps bring the car to arrivals. Quite a long way with suitcases and husband with walking difficulties.
Mr Hack 06 Sep, 2022
- Fantastic service from start to finish. Would highly recommend
Mr Lee 05 Sep, 2022
- Excellent meet and greet car parking service @ Southampton cruise terminal.
Ms Smith 05 Sep, 2022
- Sailed from Southampton docks with Princess Cruises, for a cruise to the North Cape, with various ports along the way there and back again. The staff at the car park were excellent, as usual, both when dropping off and picking up the car.
Thank you Holiday Extras.
Mr Entwisle 04 Sep, 2022
- Polite and welcoming when dropping car off. Gave all relevant information for collecting car on return as it was at a different Cruise terminal.
On collection we arrived 15 minutes early - representative said it was no problem, informed us drivers were about 10 minutes away. When car arrived, we were asked did we need assistance with cases. Great start and end to our cruise. Thank you and well done Portside Meet & Greet
Mr Gardiner 04 Sep, 2022
- We were very happy apart from the staff who drove our car changed the temperature, fan, turned off air con, radio, disconnected our dash cam and we are not sure why.
Mrs Griffiths 04 Sep, 2022
- Everything was fantastic
Quick & easy process, couldn’t have gone smoother, really pleased
Mr Walls 03 Sep, 2022
- Perfectly seamless.
Mr Oru 03 Sep, 2022
- Super easy, stress free, friendly service
Mr Rawlins 03 Sep, 2022
- Everything was excellent, extremely easy, the staff were very helpful, even unloaded our suitcases for us.
Ms Blair 04 Sep, 2022
- Smoothe, efficient and friendly
Mr Jonson 02 Sep, 2022
- I travelled to Southampton port. I followed the sat nav directions using the link from the Ap it took me to the wrong place. So this May need looking at.
The help chat bot was great and I got to destination quickly. The guy who picked up my car was lovely. So polite given I was late. Just wished me a lovely holiday. On return
I was due to come off the ship at 7am. Due to covid I was delayed as had to leave after everyone else. I texted the guy who was empathetic and told me not to worry. Car was easy to find and very close to terminal.
Service was so easy to use and cheaper than competition. Also due to the line on check in for competitor your service was much quicker to use. Will definitely use again
Mrs Dentten 01 Sep, 2022
- Extremely efficient, courteous and helpful .quick turnaround simple and competitive way to park
Mr Leggett 01 Sep, 2022
- Everything as described & went smoothly, staff very helpful and friendly. easy to use parking at Southampton mayflower cruise terminal
Mr Bellward 31 Aug, 2022
- All very helpful and quick and easy
Mrs Power 29 Aug, 2022
- Drop off was easy and car was waiting for us when we disembarked. Excellent service.
Mrs Melin 29 Aug, 2022
- Exactly as described no problem. Might be better if there was more than one flag and could be a bit bigger.
Mr Warren 29 Aug, 2022
- Staff very polite and helpful had no problems or delays my vehicle was waiting for me Evan though we disembarked earlier than expected very impressed
Mr Rap 29 Aug, 2022
- My husband and I were extremely happy with the service supplied from Port Meet and Greet at Southampton. The staff were friendly, our car was looked after and the drop off and pick up went smoothly. The option to pick our car up early (7am) meant we could easily do the self-assist from the ship. We would definitely use this company again.
Mrs Dowling 30 Aug, 2022
- Excellent staff. Very helpful and friendly
Mrs Wall 30 Aug, 2022
- Very professional service. Extremely helpful staff.
Mr Payne 26 Aug, 2022
- The meet and greet driver was there when I arrived. I left cruise at Southampton and my car arrived as I did.
Mr Elphee 26 Aug, 2022
- Helpful staff very smooth friendly service both ways excellent
Mr Watsham 26 Aug, 2022
- Signage at Southampton wasn’t clear. My husband had to drive between some bollards which wasn’t immediately obvious as the way to the drop off: as a result he went all round the car park again and the marshal (presumably not one of your staff, probably one of the Southampton port staff) was most rude to him.
Mrs Pegrum 26 Aug, 2022
- No problems at all.
Went very well.
Mr Burrows 24 Aug, 2022