to the airport
- All very good
Mr Cornish 14 Aug, 2022
- Very quick and easy drop off and collection staff professional and friendly
Mr Price 15 Aug, 2022
- Couldn't have gone more smoothly. Driver polite and friendly, despite my turning up late due to traffic problems. On return car was waiting for me 30 minutes before the expected time.
Mr Anderson 14 Aug, 2022
- I needed to change my car park entry date at Southampton Docks fairly last minute.Your colleagues had no way of helping me as all they could look at was the live booking site which I could have done.By the way it was shortening the duration by 1 day so not a mountain to climb.I had to call the meet and greet directly who did the change in a heart beat so why do I need you?
Mr Chapman 14 Aug, 2022
- I paid £116.91 for your meet and greet service at Southampton port.I was instructed to leave the cases at a drop off position and go to your site in the car park marked by a red flag. I had difficulty locating the entrance but could see your flag and headed for it. I did not see anything about paying to enter. I left the car with your rep. and was no asked for a ticket for entry. I was shocked on my return to receive a fine of £100 from Parkingeye as the car was there for 49 minutes.If I was meant to pay to enter surely your employee should have asked for the ticket to enable him to exit the car park.As you have permission for people to drop their cars there surely any fees should be covered
by the fee charged. parkingeye have declined to cancel the fine.
I look forward to hear from you as to how this can be allowed to happen when I paid you in good faith for your service and was not warned of this procedure.There was no problem picking up the car on my return and no exit fee to pay. Your ref DGYDJP car parked 15/7 to 22/7 for cruise on the Enchanted Princess booked through Imagine cruising .
Mr Williamson 12 Aug, 2022
- Great company, very good at communicating, and my car was there just as they said, very helpful to with putting our cases I the car, thank you, we will definitely use you again.
Mrs Collison 11 Aug, 2022
- Excellent service , friendly staff .
Mrs Smith 11 Aug, 2022
- Very good ???? no problems , took car straight away & car waiting when we got back friendly staff will definitely use again
Mr Ball 08 Aug, 2022
- Cruise ship holiday,meet and greet parking was good
Mr Makowski 08 Aug, 2022
- The staff were very professional and friendly and we did not have the hassle of waiting for a minivan to pick us up it was 2 minutes walk back to the terminal fantastic
Mrs Adams 07 Aug, 2022
- all as we hoped drove in 5 mins and we were off and on return the same could not go any better
Mr Every 07 Aug, 2022
- Went like clockwork both on arrival and collection
Mr Bishop 06 Aug, 2022
- Staff were friendly and helpful. They replied to text message immediately and answered the phone when we weren't quite sure what to do when we arrived back in Southampton.
Mrs Chapman 07 Aug, 2022
- excellent service
Mr Harris 03 Aug, 2022
- Used Port Side Meet and Greet. A welcoming personalised greeting on arrival at Southampton cruise terminal, fast and efficient drop off process and then, on return, more of the same. Very professional and at a great price.
Mr Austin 03 Aug, 2022
- Service was very efficient, all staff friendly and helpful.
Mr Langham 02 Aug, 2022
- The terminal were not sure exactly where you were. Not sure that the flag was actually red. Found you anyway and easily spotted my red car after the cruise.
Mrs Beasley 01 Aug, 2022
- Excellent service value for money
Mrs Lepoidevin 01 Aug, 2022
- I received a parking notice from parking eye that I now have to appeal as you did not leave the carpark within your defined and agreed hours. such a shame it has caused this issue!
Mr/S Moss 01 Aug, 2022
- Drop off and pick up all good. Didn’t realise car would be parked 8 miles away (16 round trip).
Mr Matthews 26 Jul, 2022
- The Meet and Greet parking at Southampton was hard to find we had to ask two different people at the port as there were no signs to guide us. So better information on where to find this meet and greet service would have helped us.
Mrs Goodman 26 Jul, 2022
- It was all good
Mr Mcrae 25 Jul, 2022
- Everything was as advertised, very friendly staff especially the driver who took my car to storage
Mr Wilson 24 Jul, 2022
- No, no, no
Mr Strauli 24 Jul, 2022
- Very friendly and efficient service. In hot weather our car windows had been opened to cool the car for our return. Good service
Mr Cobb 21 Jul, 2022
- Total co-operation from the guys in the car park. Good instructions rrom admin. Will definitely use again and recommend.
Mr Goodhew 21 Jul, 2022
- Very healpful and satisfied
Mrs Hayman 21 Jul, 2022
- Very smooth efficient service. we arrived back a little earlier than planned i rang one of your staff who told me our car was on its way and should be there shortly. As I disconnected my phone our car arrived. Superb service Thank you
Mr Cullum 21 Jul, 2022
- Staff very helpful but I found it difficult to find fisrst time, after knowing where to go it it was fine
Mrs Cliffordbanks 21 Jul, 2022
- Only booked day before we were leaving. Good communication. Easy to find in car park. Very friendly and professional staff. Took photos of car and speedo. Arranged time for collection for return
Journey. Smooth and easy no hassle. Thank you.
Mr Wilson 22 Jul, 2022
- I was able to change the drop off and collection times with no problems at all.
Mr Taylor 21 Jul, 2022
- Everything went like clockwork
Mr Vincent 20 Jul, 2022
- We were greeted at the cruise terminal where our car was taken to be parked. In the past we’ve had to find a field in the middle of nowhere where we usually get lost. A coach ride to the port is stressful and time consuming.
Mrs Whittle 20 Jul, 2022
- Very good service from the 2 men at the port. Everything ran smoothly even though the ship was late back in port.
Mrs Baggs 18 Jul, 2022
- All went smoothly
Mr Sweeting 17 Jul, 2022
- Fantastic! Helpful staff, ideal location, so easy!
Miss Knight 17 Jul, 2022
- everything went smoothly, and staff were very helpful, will use them again
Mr Hughes 17 Jul, 2022
- Good service. Friendly staff. Just needs better signage as to where you drop your car off., Due to lots of cars waiting to drop there cars off.
Mr Jukes 17 Jul, 2022
- Went well, no complaints
Mr Wilkinson 17 Jul, 2022
- All went as described very easy to use with cheerful staff
Mr Taylor 12 Jul, 2022
- Everything went smoothly from drop off yo collection brilliant
Mrs Evans 12 Jul, 2022
- Booking the parking at Southampton QEII Termibal was easy.
When we arrived Theo Orr was in chaos, none of the problems were caused by the parking staff though. They were helpful and efficient despite severe traffic issues that day.
Mr Collinson 11 Jul, 2022
- Staff very helpful. There was a major delay on disembarking from the ship and a consequent delay on boarding. This led to major congestion at the docks. However, the staff worked hard and in an incredibly professional manner to deal with the issues; they could not be faulted. Picking up the car was easy. Again the staff were professional and personable.
Mr Aston 11 Jul, 2022
- All good.
Mrs Allan 07 Jul, 2022
- We used the Portside parking service. Unfortunately when we arrived at the short term car park our booked was not on the list. However, the staff were excellent and sorted it out. No problems thereafter.
Mr Goff 05 Jul, 2022
- Everything went smoothly. Staff both when we dropped the car off and when we picked it up were helpful and friendly. The insturctions given were clear, and there was no hassle. And the staff knew in advance that we were going to dock at a different port from where we sailed. So we were able to walk off and get our car straight away, as opposed to the majority of guests who had to take a shuttle bus back to the original port.
Mr Mansell 04 Jul, 2022
- All went smoothly for departure and return. Very satisfied with the service and will recommend.
Mrs Lane 03 Jul, 2022
- So impressed with our meet and greet dockside parking arranged though Holiday Extras. As I approached the meet point the car registration number was recognised by a very polite and efficient gentleman who explained how it was all going to work. Together we checked over the car's bodywork and highlighted any existing marks, digs or scratches. I left the car and keys with him. On my return at the pre-arranged time, my car was already there for collection. The whole process couldn't have been easier. I will be using Holiday Extras every time from now on.
Mr Lawrence 04 Jul, 2022
- No one to meet us.We had to use another provider and pay again.
Mr Roper 30 Jun, 2022
- Booked “meet and greet” parking at Southampton, because my wife is disabled and wanted to drop off as close as possible expecting someone to help unload and take the car away. Only to find I had to “dump” the wife in her wheelchair at the side of the road and leave her there to drive the car somewhere else and walk back to find her. Not impressed with that as a service at all.
Mr Wilding 28 Jun, 2022