room-only
including 8 days parking
from the airport
customer rating
Mercure Hotel Heathrow
Family favourite hotel
It might be incredibly good value, but the well-equipped, friendly Mercure London Heathrow certainly wasn't built on a budget. It has a gym, larger-than-average rooms, plenty of on-site parking and a kids' playarea. Staying at this Heathrow airport hotel, you'll instantly feel like you're in your own front room - though in fact you'll be within 10 minutes of all four Heathrow terminals.
Electric cars there are 3 electric car charging points at the Mercure Hotel, these are operated by the POLAR network. Find out more here.
There's a really homely feel to this 30-year-old hotel, which is helped by the friendly, welcoming staff and the warm colours and soft furnishings in the public areas. Kids can treat it like a home-from-home too: they have their own play area with toys, a Playstation 3 and an Xbox, and a special menu at dinnertime with home-cooked favourites. Parents will love that too, because children 11 and under eat free if they're with an adult.
- Welcoming 4* hotel
- 5 minutes from T2 and T3
- Pub-style restaurant with loads of choice
- Fully equipped gym
Big bedrooms and a family-friendly restaurant await at this 4-star hotel 5 minutes from Heathrow. Plus the gym's free and the bar's welcoming.
Getting to the airport
A taxi will take around 5-20 minutes and costs between £20-25 each way depending on your terminal.
Check in from 2pm, check out by 12 noon.
Parking
If you need it, overnight parking at the hotel costs £16.
If you need parking while you're away, take a look at our airport hotels with parking packages.
Electric vehicle charging
There are three type 2 charging points in the car park – you'll need to have the Polar Instant app to use them.
Rooms
Rooms come with blackout curtains and plenty of space. They've got a contemporary style with a bit of a travel theme.
Rooms include:
- Free wifi
- Flat-screen TV
- Hairdryer
- Tea and coffee
- Safe
Triple rooms have a double bed and a single pull-out bed.
Family rooms have a double bed and a double sofa bed.
Wifi
Wifi is free throughout the hotel, including in the rooms.
Accessibility
The hotel is accessible and has:
- Ramp access
- Lifts
Accessible double rooms include:
- Wider doors
- Emergency pull cords
- Grab bars
- Accessible bathrooms
You can request an accessible room when you book.
Restaurants
Borders restaurant – 5.30pm to 10.30pm
There's loads to choose from in the restaurant and most diets are catered for.
It's very pub-style, with fish and chips, chicken tikka masala and steak, but also veggie noodles and pasta arrabbiata.
Then polish off a cheesecake or sticky toffee pudding for dessert.
There are kids' meals too that come in a box with a drink – think chicken nuggets made with fresh chicken breast, and crispy fries.
Bars
Borders bar – 10am to 11pm
Head here for some lighter dining or just go for a couple of drinks. There's plenty to choose from whether you're after a simple pint, a glass of wine, or a cocktail.
Keep an eye out for the cocktail of the day – it might be one of your favourites.
Or opt for coffee instead, the bar serves Costa.
Breakfast
Borders restaurant – 6.30am to 9.30am Monday to Friday. 6.30am to 10.30am Saturday to Sunday
Load up your plate from the buffet with all the classics like bacon, sausages, crunchy hash browns and deliciously buttery scrambled eggs.
Top some fresh yoghurt with a combo of dried fruit and granola, enjoy cereal with dairy or soya milk, or squirrel away a pastry or two for later – we won't tell!
Things to do
The hotel has a gym with a range of free weights and cardio machines. It's open 24 hours a day and free for guests to use.
There's also a comfy lounge area just past reception with loads of seating and a few big screens.
Good to know
London's Ultra Low Emissions Zone (ULEZ) includes Heathrow. You may need to pay the daily ULEZ charge when driving through Heathrow – make sure you check before you travel.
Help us go green! There's no need to print out your booking confirmation, just show it on your mobile device.
Mercure London Heathrow address
Hayes,
Middlesex
UB3 1LP
Mercure London Heathrow Additional Information
| Star rating | |
| Address | Shepiston Lane, Hayes, Middlesex UB3 1LP |
| Disabled facilities | The hotel has rooms which have been adapted for disabled guests, although they do not have walk-in showers. They include wider doors, grab bars and emergency pull cords. Please call us if you would like to book an accessible room. All the public areas of the hotel are accessible and there are disabled parking spaces and accessible lifts. |
| Internet | |
| Wi-Fi | |
| Restaurant | |
| Room service | |
| All rooms non-smoking | |
| En-suite bathroom | |
| Iron | |
| Trouser press | |
| Kettle | |
| Radio | |
| Phone in room | |
| TV | |
| Satellite TV |
We stayed at the Mercury Hotel Heathrow on the 4th September for one night in a twin room. The room was filthy, you could not see the pattern or colour of the carpet through the stains and dirt, the radiator next to window was leaking onto the floor, the bathroom toilet handle was green, the bathroom door handle falling off and floor was filthy. To top it all Victor was bitten by bed bugs or fleas during the night and had to get up and shower at 3am to relieve the itching. He still had bite marks on his face and side of his body 6 days later. We have photos of the room and Victor’s bite. Totally unacceptable standard of health and safety hygiene. This hotel would have received zero as a score if it had been an option.
Mr Warren (Mercure)
Our customers rated Mercure on average 8/10 (315 reviews). Read Mercure reviews.