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FREE Cancellation
Available on all hotel packages except those marked can't cancel, can't amend
(4 star hotel)
including 8 days parking
2.1 miles
from the airport
customer rating

Mercure Hotel Heathrow

Family favourite hotel

Mercure London Heathrow Airport Logo

It might be incredibly good value, but the well-equipped, friendly Mercure London Heathrow certainly wasn't built on a budget. It has a gym, larger-than-average rooms, plenty of on-site parking and a kids' playarea. Staying at this Heathrow airport hotel, you'll instantly feel like you're in your own front room - though in fact you'll be within 10 minutes of all four Heathrow terminals.

FREE welcome drink at the Mercure Hotel Heathrow

Mercure hotel at Heathrow

When you book a room with parking in August each guest will enjoy a free welcome drink at the hotel on us. Choose from a selection of soft drinks, tea, coffee, selected beers and wine. Cheers to your holiday ahead!

There's a really homely feel to this 30-year-old hotel, which is helped by the friendly, welcoming staff and the warm colours and soft furnishings in the public areas. Kids can treat it like a home-from-home too: they have their own play area with toys, a Playstation 3 and an Xbox, and a special menu at dinnertime with home-cooked favourites. Parents will love that too, because children 11 and under eat free if they're with an adult.

A room at the Mercure London Heathrow Airport

Getting to the airport

The Heathrow Hoppa shuttle bus runs regularly from the hotel to terminals 2 and 3 during the airport's opening hours. The bus stops at other hotels on the way, so it can take between 15 and 30 minutes.

If you're travelling to terminals 4 or 5 you'll need to get the Hoppa to terminals 2 or 3 and then use the free Heathrow Express between terminals.

The Hoppa costs £6 per person one way or £11 per person return.


If you need it, overnight parking at the hotel costs £10.

If you need parking while you're away, take a look at our airport hotels with parking packages.

Electric vehicle charging

The hotel has three Type 2 charging points available on a first come, first served basis.
Guests must me a member of the Polar network or download the polar instant app.

Hotel location

The Mercure is less than 15 minutes from all terminals and closest to terminals 2 and 3. Driving instructions and a postcode for satnavs will be on your confirmation email.

Check-in: from 2pm. Check-out: by 12 noon.


Standard bedrooms are are newly-refurbished with blackout curtains and lots of space. Interconnecting and family rooms are also available. Triple rooms include a double bed and single pull out. Family rooms include a double bed and double sofa bed. Child age 12 and under.

Rooms include:

  • Free wifi
  • TV
  • Safe
  • Mini fridge
  • Tea and coffee
  • Hair dryer
  • Phone
  • Complimentary toiletries
  • En-suite bathroom with rain shower


It's free throughout the hotel. Our customers have said it is a good speed, but you can upgrade to a faster connection for £5.


Hotel accessibility includes:

  • Accessible lifts
  • Ramps

There are accessible bedrooms which include:

  • Wider doors
  • Grab bars
  • Emergency pull cords
  • Accessible bathrooms


Borders restaurant serves seasonal favourites like chicken, steak, lamb and fish made with fresh, local ingredients - there's even a special menu for little ones. The average main meal costs about £15.

Open: 5:30pm - 10:30pm.


It's a large buffet spread including full English and continental breakfast. Breakfast costs £14.95 per person

Monday - Friday: 6:30am - 9:30am.

Saturday and Sunday: 6:30am - 10:30am.


Borders bar serves hot and soft drinks, beer, wine and spirits.

The bar also serves lighter meals like sandwiches and salads from 10:30am until 11pm. A ciabatta sandwich will cost you about £5 while a hot deli sandwich will be around £10.

Open: 10am - 12 midnight.

Things to do

  • Free kids' club for children aged between 4 and 6.
  • Selection of video games like a PlayStation and Xbox next to the bar.
  • Free gym.

Mercure London Heathrow address

Shepiston Lane,

Mercure London Heathrow Additional Information

Star rating
AddressShepiston Lane,
Disabled facilitiesThe hotel has rooms which have been adapted for disabled guests, although they do not have walk-in showers. They include wider doors, grab bars and emergency pull cords. Please call us if you would like to book an accessible room. All the public areas of the hotel are accessible and there are disabled parking spaces and accessible lifts.
Room service
All rooms non-smoking
En-suite bathroom
Trouser press
Phone in room
Satellite TV

Our customers rated Mercure on average 8/10 (301 reviews). Read Mercure reviews.