Viewing reviews 1 - 50 of 57
Good price, quick transfer easy to find, friendly staff.
Mr Wardell, 18 Sep 2022
APH Self Park
5 out of 5
The parking was easy to find and no Problem at all. However after a delayed flight and delayed baggage and all you want to do is get home we were waiting a good 20 -30 minutes for a bus to arrive. Surely the bus companies should be aware when flights are coming in and who are likely to get on otherwise why do we have to give our flight details?
Mrs Moore, 14 Sep 2022
APH Self Park
4 out of 5
Everything went smoothly. No problems at all.
Mrs Walpole, 04 Sep 2022
APH Self Park
5 out of 5
The staff was helpful,I recommend
Mr/S Contu, 23 Aug 2022
APH Self Park
5 out of 5
Perfect experience
Mr Hall, 14 Aug 2022
APH Self Park
5 out of 5
Booking, paying, and parking all went well and bus transfer to airport was fine. Car was where I left it and not damaged or anything. Turning however, was trickier. The bus stops for the bus are not well sign-posted and people were joining the wrong Qs. The return ticket says to ring a number upon return, but there was no answer so not sure why we were asked to do this. Parking areas not that well-lit either so if you are returning late, it can be hard to locate the lane in which you parked again.
Ms Swijghuisenrei, 03 Aug 2022
APH Self Park
4 out of 5
Great site, good information, great directions, directions at the car park were fabulous, easy transfer to terminal.
Mrs Jackson, 19 Jul 2022
APH Self Park
5 out of 5
Very easy to use and friendly and helpful staff all around. Did not have to wait for airport transfers even though we reach the airport at 1.30 in the morning, the shuttle arrived a min later. will definitely recommend and use this service again.
Mrs Bunohur, 18 Jul 2022
APH Self Park
5 out of 5
Great parking facility with no other drivers to the vehicle and take your keys with you. Arrived early and night worker on the entry a bit grumpy, apparently I had driven too far forward and the technology couldn't read the vehicle reg. Perhaps put a visible stop line rather than complain to the customer. Bus journey was very good. Frequent buses right to the airport entrance. Would use again.
Mrs Stanton, 16 Jul 2022
APH Self Park
5 out of 5
It is the second time in tow months that I use holidays extras parking at Luton Airport (Airparks). I am very pleased with the experience and can't fault the service provided. The only negative remark that I have is that in the red zone of the parking I found several nails on the ground. You don't want to leave the parking with a flat.
Mr Silva, 13 Jul 2022
APH Self Park
4 out of 5
Good directions and arrival instructions were very easy to follow. We were greeted by an attendant who explained how everything worked and provided additional instructions on where actually to park. A little further away from the airport than some car parks we have used but reflected in the competitive price. Would use again.
Mr Till, 12 Jul 2022
APH Self Park
5 out of 5
Easy to find. Staff very helpful. Insurance against late landing was a good idea an essential.
Mrs O'hara, 30 Jun 2022
APH Self Park
5 out of 5
Everything went smoothly, staff very helpfull , just perfect.
Mr Bivolaku, 24 Jun 2022
APH Self Park
5 out of 5
Everything was just right good staff
Mr Phillps, 22 Jun 2022
APH Self Park
5 out of 5
Everything at arrival was great. My delayed flight return meant it was dark when I was dropped off at my zone. The lighting in the car park area was appalling, so much so that I had a bad fall, tripping over some ridges in the car park whilst looking for my car. My face was badly hurt and I have heavy bruising to my face. I therefore was covered in blood and unable to find help. I had to sit on the car park floor, gather my thoughts and try to find my car in the dark. It took me a while to find my car, try to clean my face and pull myself together to drive home. I will never use that car park again. It was a very harrowing experience and 2 days later I am still in pain.
Ms Jackson, 18 Jun 2022
APH Self Park
3 out of 5
Easy to find parking , friendly helpful staff, fast bus service to airport
Ms Moran, 17 Jun 2022
APH Self Park
5 out of 5
We get all what we needed with no problems.
Mr Smiljanic, 16 Jun 2022
APH Self Park
5 out of 5
Drop off and return was very efficient. The location for the 14 minute transfer service is near the M1 so great for people arriving by that route. We had to travel from the other side of the airport. Reception was efficient and we noticed that the parking staff radioed their colleagues to let them know if people were on their way to the bus stops - other places we have used (Gatwick) allowed buses to go even though they could see people going to the bus stops! The bus was at the stop on our return which meant that it took less than 60 minutes from the plane doors opening to the point where we were exiting the car park.
Mr Harrison, 13 Jun 2022
APH Self Park
5 out of 5
No hassle service. Would recommend.
Mr Parrack, 06 Jun 2022
APH Self Park
5 out of 5
Everything run smoothly like always
Mr Pop, 06 Jun 2022
APH Self Park
5 out of 5
All went very smoothly. Staff very helpful
Mrs Bush, 01 Jun 2022
APH Self Park
5 out of 5
Less hassle. No key deposits required.
Mr Mistry, 01 Jun 2022
APH Self Park
5 out of 5
Everything perfect ,time to go out to airport the bus was ready!
Mr Abazaj, 30 May 2022
APH Self Park
5 out of 5
as described, staff were helpful and friendly
Mr Bate, 26 May 2022
APH Self Park
4 out of 5
Friendly staff, good directions Quick and easy
Mrs Ballard, 24 May 2022
APH Self Park
5 out of 5
Parking the car was very easy but the bus to the Airport was very crowded,maybe another bus would help.
Mr Farley, 16 May 2022
APH Self Park
5 out of 5
Arrival at AHP car parking went ok. On our departure from the car park we noticed a noise from our wheel. We parked up just outside the car park and noticed there was a large nail fully inserted in our tyre. Having no spare and unable to drive the 2.5 hours home we had to wait for assistance to recover us and transport us home. We suspect this may have been malicious or alternatively is a concern over the state of the car park.
Mrs Haycock, 05 May 2022
APH Self Park
2 out of 5
We had a ticket marked Red D. Could not find the car. There was no Letter D. My husband and I were worn out after looking for half an hour in the dark. He has a heart condition. Managed to find someone to help and after 15 minutes he found it in letter M. My ticket code was CYNMNT. Reg YS04 WCL. Not too happy, got home over an hour late, very tired.
Miss Poynter, 04 May 2022
APH Self Park
1 out of 5
Have used Holiday Extras before & no problem on this latest occasion although some reservations about the service supplier ie: APH Parking.
Mr Shore, 30 Apr 2022
APH Self Park
4 out of 5
Extremely easy car park, good and fast connection with the airport
Mr Tosatto, 25 Apr 2022
APH Self Park
5 out of 5
When I purchased the parking I was promised that a caxton card would be topped up with an additional £10. Dispite a phone call to Caxton where a lady agreed to correct her admitted mistake, the money has not been added.
Mr Godfrey, 22 Apr 2022
APH Self Park
1 out of 5
We arrived at the car park about and was told where to park the car the bus arrived about 10 minutes later and took us to the airport a very smooth operation.
Mr Farley, 14 Apr 2022
APH Self Park
5 out of 5
Parked our car. My son stood in excrement as he left the car. Disqusting. Obviously there are no dogs and it was not fox..awful smell on bus and in airport. Had to try and clean off his expensive trainers. Awful
Ms Stead, 11 Apr 2022
APH Self Park
1 out of 5
Everything ran very smoothly
Mr Mannering, 10 Apr 2022
APH Self Park
5 out of 5
With COVID, I wasn't sure on how this would work on arrival, however, it was the smoothest I have ever seen, and I have used 2 different locations since flying was allowed and this one was great. Very helpful staff. The massive let down, and frustration after being on a plane for 3 hours (with a small delay before boarding), was the hour long wait for a bus to get to the car. The short bus was there when we got out of the airport, and then another one came along about 15 minutes later. Several members of public in the queue called in to say that they had landed and were told that a bus would be along shortly. After about 50 minutes of standing there, I called and was told that a bus should have been there already, when told that there wasn't one, I was then informed that there were actually 2 on their way. One turned up 5 minutes after I called, and the second arrived seconds later. I got a slight apology that didn't feel sincere from the office when I called to let them know that there were about 2 bus loads of people waiting, when in fact there ended up being about 4 by the time the buses came. I think next time, I won't leave it to 3 days before I am due to leave before booking parking and I will do more research in who to use. This is aimed more at APH Parking than holiday extras.
Mrs Robertson, 30 Mar 2022
APH Self Park
1 out of 5
Easy to find,quick transfer to airoport.No messing around
Mr Hajduk, 29 Mar 2022
APH Self Park
5 out of 5
Close to airport, buses every 30 minutes, you keep your keys - so all good!
Mrs Abbott, 18 Mar 2022
APH Self Park
5 out of 5
N/A
Miss Haywood, 18 Mar 2022
APH Self Park
5 out of 5
Gravel n deep water filled unlit car park... Waited in the freezing cold for return coach 40 mins despite several calls
Mr Waugh, 15 Mar 2022
APH Self Park
2 out of 5
Great reminding tool for your getaway! Strongly recommend.
Mr Chodkowski, 27 Feb 2022
APH Self Park
5 out of 5
yes very good
Mr Smith, 25 Feb 2022
APH Self Park
5 out of 5
Was really nice experience, everything was nice and easy.
Mr Farooq, 22 Feb 2022
APH Self Park
4 out of 5
Arrived at the parking station at the designated time and was greeted by your representative. They issued me with the instructions for parking and catching the bus to the airport and returning trip. Bus was quick and regular both ways very good.
Mr Broome, 20 Feb 2022
APH Self Park
5 out of 5
Everything was as described,no problems
Mr Lancaster, 06 Feb 2022
APH Self Park
5 out of 5
Waited over an hour, at 1 am, in the freezing cold for the transfer coach whose journey was only 14 mts! Rang several times and the controller could not contact the driver - turns out he was refuelling.........they said!
Mr/S Gallaher, 31 Jan 2022
APH Self Park
2 out of 5
Everything was perfect
Mr Yarmoshuk, 18 Jan 2022
APH Self Park
5 out of 5
I had emails from Holiday Extras saying that my search had been saved and inviting me to book when I was already booked. This caused anxiety tat something had gone wrong. The bus driver from APH was exceptionally helpful.
Ms Braithwaite, 24 Dec 2021
APH Self Park
5 out of 5
Staff were helpful & bus arrives quickly
Mrs Osborne, 10 Dec 2021
APH Self Park
5 out of 5
Nice and easy to find,great value for money and only 15mins from airport
Mr Granfield, 07 Dec 2021
APH Self Park
5 out of 5
Leaving the car park to the airport was fine , but waiting for the bus to go back to the airport was ridiculous. We waited and waited for the bus to arrive and about 40 minutes later it arrived. They should run every 20
Mr Petty, 24 Oct 2021
APH Self Park
3 out of 5
Viewing reviews 1 - 50 of 57