Reviews for Meteor Meet and Greet Heathrow

Not clearly identified on the desk

Mr Smith, 07 Sep 2016

Meteor T5
5 out of 5

Meet and greet service exactly as described. Easy drop off and car was waiting on our arrival. Staff friendly and efficient.

Mr Graf, 06 Sep 2016

Meteor T5
5 out of 5

Good, Oliver helped me when my car would not start, no one cared, but he was the one that came to me to help me on any way. Great Personality. Thank You.

Mr Santilal, 31 Aug 2016

Meteor T5
5 out of 5

Went very smoothly.

Mr Brown, 30 Aug 2016

Meteor T5
5 out of 5

A great experience will definitely recommend

Mr Marwood, 29 Aug 2016

Meteor T5
5 out of 5

Very

Mrs Bramley, 28 Aug 2016

Meteor T5
5 out of 5

The service was ok however upon return to my car it had an extra 19miles on the clock from when i had parked up and left it. Where was my vehicle parked and why was it driven so far? This service was not cheap and i expected more, i have used similar services at Luton and had no such experiences.

Miss Major, 26 Aug 2016

Meteor T5
1 out of 5

Yes, yes and yes

Ms Scott, 18 Aug 2016

Meteor T5
5 out of 5

It was very good

Mrs Archer, 16 Aug 2016

Meteor T5
5 out of 5

As described

Mr Carpenter, 14 Aug 2016

Meteor T5
4 out of 5

Car was filthy when returned covered in dust but actual service very good

Mr Banfield, 14 Aug 2016

Meteor T5
5 out of 5

Everything went perfectly

Mr Stocker, 14 Aug 2016

Meteor T5
5 out of 5

Very straightforward and easy to find. Staff were very helpful. A wash and valet service would be even better for the return.

Mrs Gordon, 08 Aug 2016

Meteor T5
5 out of 5

Very good service

Mr Kemp, 03 Aug 2016

Meteor T5
5 out of 5

Fantastic service on time would use again

Mrs Carolan, 02 Aug 2016

Meteor T5
5 out of 5

Smooth and easy drop off and pick up. Be aware that when arriving at T5 short stay car park to take the far left entry (under the sign Meet and Greet) or you will end up on level 3, not level 4 where you should be...and there is no way up!

Mrs Vincent, 02 Aug 2016

Meteor T5
5 out of 5

Service as described, very smooth and efficient

Mr Gray, 21 Jul 2016

Meteor T5
5 out of 5

Everything went smoothly until i realised I had an additional 20 miles on my clock. it is not mentioned when booking that the off site parking is 10 miles away. This is unacceptable so I will not be using Meteor parking every again. Unsatisfied.

Mr Andreas, 14 Jul 2016

Meteor T5
1 out of 5

excellent service

Mr Ryan, 14 Jul 2016

Meteor T5
5 out of 5

All was very well organised and although return flight had slight delay it caused no problems with arrival of vehicle.

Mrs Baldwin, 06 Jul 2016

Meteor T5
5 out of 5

Everything went extremely smootly

Ms Yeardley, 04 Jul 2016

Meteor T5
5 out of 5

All smooth and went to plan

Mr Dodds, 03 Jul 2016

Meteor T5
5 out of 5

Helpful staff and pleased to be able to drop off at T5 and return to T3... very pleased

Mr Crook, 04 Jul 2016

Meteor T5
5 out of 5

Staff were helpful and efficient

Mrs Crisp, 29 Jun 2016

Meteor T5
5 out of 5

everuthing was smooth and cool

Mr Knoop, 24 Jun 2016

Meteor T5
5 out of 5

Excellent service both making the booking and the parking facility. Very helpful people at every stage.

Mrs Cook, 27 Jun 2016

Meteor T5
5 out of 5

our plane arrived 2 hours late but your member of staff were there waiting for us next to our car thankyou

Mr Ponsford, 27 Jun 2016

Meteor T5
5 out of 5

Very

Mrs Charters, 16 Jun 2016

Meteor T5
5 out of 5

Yes everything worked like clockwork & the staff were most helpful.

Mrs Smith, 16 Jun 2016

Meteor T5
5 out of 5

Reservation was very smooth and got a discount for repeated use of holiday extra. However, I sent a BAEC query email which was NEVER responded (and never was able to add my BAEC # to claim Avios). Also, seems the information flow between both systems is not entirely smooth or confusing: booking with HE, you're asked up to what time do you want to have your car booked, which Meteor's system/process translates as the time you want to have the car available and completely ignores the flight information so not even sure why this is even asked... This should be the main metric for When to have the car ready when customers are returning from holidays. This discrepancy made us wait for 25+ min in the short term car park for our car to be delivered really late at night. Not sure if I want to use this service again.

Mr Clark, 07 Jun 2016

Meteor T5
3 out of 5

All excellent thank you, very helpful and efficient

Mrs Colman, 07 Jun 2016

Meteor T5
5 out of 5

Yes

Mr Lawrence, 06 Jun 2016

Meteor T5
5 out of 5

professional,efficient and polite

Mr Scally, 06 Jun 2016

Meteor T5
5 out of 5

Seamless effort

Mr Dulman, 06 Jun 2016

Meteor T5
5 out of 5

Excellent service.

Mr Williams, 03 Jun 2016

Meteor T5
5 out of 5

Excellent all round. The facilities were exactly as described. Everything went smoothly and the staff were all friendly and helpful. It made a relaxing start to our holiday and also eased the frustration of delayed flight home.

Mr Cahill, 02 Jun 2016

Meteor T5
5 out of 5

the directions to the car park at Heathrow are quite confusing- I found it but it could be improved! But was really disappointed the car was not there when I arrived back- that is one of the main benefits of booking this and to have wait for the car to arrive was frustrating and disappointing-its the one thing you have to get right!!!!!

Mr Crown, 01 Jun 2016

Meteor T5
3 out of 5

Very helpful

Mr Reed, 30 May 2016

Meteor T5
5 out of 5

All exactly as described and a friendly service

Ms Knowles, 29 May 2016

Meteor T5
5 out of 5

easy quick very helpful

Mr Carpenter, 26 May 2016

Meteor T5
5 out of 5

Perfection. Pleasant staff, no queues, car dropped and picked up with no hassle.

Mr Hill, 24 May 2016

Meteor T5
5 out of 5

Everything was great

Mrs Day, 19 May 2016

Meteor T5
5 out of 5

Everything worked well and smoothly, taking a lot of hassle out of getting on and off our plane.

Mrs Collins, 02 May 2016

Meteor T5
5 out of 5

On my return my car was not waiting for me, an error with the flight number. They had put my outward flight and not the return flight. But my car was delivered within 20 minutes and they could not apologise enough! We all make mistakes!

Mr Banfield, 07 May 2016

Meteor T5
5 out of 5

The last lady we spoke to really understood what we were doing out of T5 returning into T3 she was the most helpful, the first person said he had arranged it but in reality he hadn't must admit it worked well thanks to the pleasant & helpful lady.

Mr Williamson, 07 May 2016

Meteor T5
5 out of 5

It all worked as we had expected.

Mr Vowles, 06 May 2016

Meteor T5
5 out of 5

Very good

Mr Rhys-Davies, 02 May 2016

Meteor T5
5 out of 5

Extremely poor. Car badly damaged by driver returning vehicle. Now off the road for repair! Service provider is in fact Purple Parking. Avoid like the plague!,

Mr Bardon, 30 Apr 2016

Meteor T5
1 out of 5

All good but perhaps clearer signs to the exact location in T5

Mr Hopkins, 28 Apr 2016

Meteor T5
5 out of 5

Everything went smoothly and the staff were most helpful.

Mrs Hartley, 25 Apr 2016

Meteor T5
5 out of 5