Heathrow Novotel Hotel Reviews

Cherry Lane, West Drayton, Middlesex, UB7 9HJ

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Customers' rating: Rated 'Great' by 227 guests

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(4 star hotel)
 
£55.00*
room-only
1 miles
from the airport
86 227 9/10
customer rating

It's tellingly good at the Novotel

Our customers rated Novotel, on average, 9/10 (227 reviews).

Viewing reviews 101 - 150 of 227

I was very impressed with the standard of the rooms at the Novotel, and it would now be my first choice of hotel near Heathrow

Miss Button, 26 Feb 2016

Novotel
5 out of 5

The facilities and staff were excellent all we hoped for.

Mr Johnson, 23 Feb 2016

Novotel
5 out of 5

Facilities were great,staff exceptional service,the hotel was great just wot I wanted,everything went well.

Mr Marshall, 19 Feb 2016

Novotel
5 out of 5

Staff very welcoming and helpful in hotel

Mr Smith, 15 Feb 2016

Novotel
5 out of 5

Great staff at the Novotel and very understanding. Had a delayed trip and was 2 days late. No extra charges in the car park really generous of them after a long delay.

Mr Copeland, 04 Feb 2016

Novotel
5 out of 5

The staff were extremely helpful.

Mrs Bullen, 03 Feb 2016

Novotel
5 out of 5

Facilities great and staff very helpful.

Mrs Maule, 01 Feb 2016

Novotel
5 out of 5

So far I have used HolidayExtras nearly 10 times and each experience has been fantastic.

Mr Wijewardena, 03 Jan 2016

Novotel
5 out of 5

All was brilliants, as usual!

Mrs Softley, 18 Dec 2015

Novotel
5 out of 5

Holiday extras is always our choice for airport hotel and parking and will continue to be so. Everything went perfectly again. Novotel Heathrow was an excellent choice.

Mr Perry, 14 Dec 2015

Novotel
5 out of 5

We booked the two way bus hopper and printed the forms off. Neither bus driver appeared to recon use the pass or the bar code but let's is on anyway. Otherwise excellent.

Mr Shaw, 26 Nov 2015

Novotel
5 out of 5

It was fine apart from the fault with the hoppa bus machine in the lobby that charged us without issuing tickets

Mrs Desai, 09 Nov 2015

Novotel
5 out of 5

Very nice room. Excellent for overnight stay and parking while away.

Mr Lamy, 28 Oct 2015

Novotel
5 out of 5

This is the 3rd time that we have booked through Holiday Extras, which should speak for itself. The hotel is very good, staff excellent and great ambience.

Mrs Softley, 28 Oct 2015

Novotel
5 out of 5

Yes, very good and helpful.

Mrs Carlaw, 27 Oct 2015

Novotel
5 out of 5

Great hotel good for fly and park

Mrs Shipley, 26 Oct 2015

Novotel
5 out of 5

Good hotel and very convenient for Heathrow Terminal 2

Mr Dunkley, 06 Oct 2015

Novotel
5 out of 5

Staff were very helpful with my booking and the hotel was brilliant, a much higher standard than I expected. Would definitely book again and definitely stay in this hotel again. Excellent service all round.

Mrs Hammond, 05 Oct 2015

Novotel
5 out of 5

Couldn't have stayed in a better hotel staff were nice and very helpful, leaving the car at the hotel and using the shuttle was so easy and I thought the whole price was very reasonable, will defiantly use this holel again thank you see you all soon

Mrs Newbury, 02 Oct 2015

Novotel
5 out of 5

Novotel parking security fence not as good as the previous times I used the hotel, no pass required to leave the carpark. I simply drove the car out without challenge. I would use the Novotel again but would hope they sort their carpark security or further returns would not be likely. Security and peace of mind are very important to me and my wife.

Mr Munden, 22 Sep 2015

Novotel
5 out of 5

Had a great experience with Holiday Extras. The hotel was really good and the parking was convenient. Straight out of Heathrow and on to the Hotel Hoppa. Grab the car and straight on the M4. Perfect!

Mr Jones, 06 Jul 2015

Novotel
5 out of 5

We were very happy with the service and hotel we chose!

Mrs Badcott, 04 Apr 2015

Novotel
5 out of 5

Excellent uncomplicated service. Thank you

Mr Benger, 03 Apr 2015

Novotel
5 out of 5

Everything went very well.

Mrs Hopkins, 17 Mar 2015

Novotel
5 out of 5

Everything went smoothly no problems

Mr Parsons, 17 Dec 2014

Novotel
5 out of 5

Good overnight hotel before t flying early next morning.

Mr Springham, 08 Nov 2014

Novotel
5 out of 5

I think that it would be difficult to improve on a 10 mark!! Just keep up the good work!

Mrs Softley, 06 Nov 2014

Novotel
5 out of 5

Found everyone very helpful would use again

Mrs Mattin, 07 Sep 2014

Novotel
5 out of 5

Excellent hotel. Staff very friendly and helpful.

Mrs Mooney, 02 Jan 2014

Novotel
4 out of 5

I would have awarded ten marks had The Guardian been available as one of your newspapers.

Mr Preston, 03 Jan 2014

Novotel
5 out of 5

I have used holiday extras a few times now and have always had a Brilliant service from start to finish. Thank you

Mrs Flicker, 15 Oct 2013

Novotel
5 out of 5

Stayed at the Novotel Heathrow - very competitive price.Good standard, clean and friendly hotel. Parking and exit was easy.

Miss Allen, 06 Sep 2013

Novotel
5 out of 5

Hotel, staff and room were excellent and the food good although a little expensive

Mrs Burrows, 23 Aug 2013

Novotel
4 out of 5

Yes your staff are always helpfulyou get the impression they enjoy their job as like other companies you some time get a negative

Mr Turrell, 07 Jun 2013

Novotel
5 out of 5

Staff were very helpful. The only reason you didn't get a ten from me was the fact part of relevant booking information was left off the paperwork

Mr Clarke, 28 May 2013

Novotel
4 out of 5

everything was what we expected .staff was very good and the room was perfect

Mr Frear, 12 May 2013

Novotel
5 out of 5

The hotel we stayed in was fantastic and the parking facilities was brilliant

Mrs Kelly, 06 Jan 2013

Novotel
5 out of 5

Lovely room for the night.excellent parking arrangements and secure.Nice to go away for a few days knowing you are refreshed and your car is safe and you are near your departure airport via the handy airport shuttle.I have booked again through you for next years big holiday.

Mr Rees, 22 Dec 2012

Novotel
5 out of 5

STAFF VERY HELPFUL HOTEL JUST AS I WOULD HAVE EXPECTED FROM NOVATEL PARKING FAB WILL DEFINATELY USE AGAIN

Smith, 27 Nov 2012

Novotel
4 out of 5

Everything was as good as expected. Hotel staff were informative and transfer coach drivers were also very helpful.

Mrs Lavender, 19 Sep 2012

Novotel
5 out of 5

Yes very good service no problems very courteous staff very helpful

Dr Ramamurthi, 16 Sep 2012

Novotel
4 out of 5

Useful to be able to leave the car and catch the hoppa to the airport, all worked out well. No complaints.

Mr Smith, 02 Jul 2012

Novotel
4 out of 5

Excellent, as always.

Mr Robbins, 26 Jun 2012

Novotel
5 out of 5

All the facilities were as described. Would book with holiday extras again

Mrs Gane, 22 Jun 2012

Novotel
5 out of 5

The staff were both friendly and helpful. Our room was lovely and quiet very clean and the bed was comfy

Mr Grace, 18 Jun 2012

Novotel
5 out of 5

excellent hotel friendly nice atmosphere

Mrs Venabals, 31 May 2012

Novotel
5 out of 5

Great Job

Mr Davies, 16 May 2012

Novotel
5 out of 5

All went really well, Novotel was great. Food not brilliant but ok. Taxis were a bit late with some confusion on return pick up. Great to know that your Best Price Guarantee was honoured.

Mrs Boon, 12 May 2012

Novotel
5 out of 5

Hotel good apart from noisy air conditioning which we informed the hotel of in the morning. Taxi service okay, but communication could have been a little better to save time.

Mr Harrington, 03 May 2012

Novotel
4 out of 5

Yes - everything went smoothly - staff were really helpful.

Ms Wilson, 02 May 2012

Novotel
5 out of 5

Viewing reviews 101 - 150 of 227

* Prices quoted are for stays on the 21-05-2023, valid as of 21-03-2023