Reviews of Holiday Inn Express Heathrow T5

convenient & comfortable hotel

Mr Williams, 21 Nov 2015

Holiday Inn Express T5 with breakfast
5 out of 5

Booking system is brilliant and easy, the only gripe I had was the car parking at the hotel was awful and down right dangerous I think people had damage to their car and/or broken into I was hearing.

Mr Cook, 19 Nov 2015

Holiday Inn Express T5 with breakfast
3 out of 5

Excellent value for money but the Italian Restaurant was pricey and insisted on adding a 10% Service Charge which we did not agree with.

Mrs Stanley-Mckay, 19 Nov 2015

Holiday Inn Express T5 with breakfast
4 out of 5

The hotel was just fine and the Italian restaurant food excellent. We booked this as a mystery hotel and were more than disappointed to find that it was close to T5......and not very close to the others! False advertising I think.."close to all terminals" .....don't think so. Because of heavy traffic around 5:30 on our arrival it took 35 minutes to get there and we were similarly concerned that it would be the same or worse in the morning. Consequently we caught the morning shuttle extra early and since there was no heavy traffic arrived at T5 in about 10 minutes or so! From there we took the wonderful ....and free...train link to T2.....about 8 minutes.

Mr Rickard, 18 Nov 2015

4 out of 5

Good facilities,helpful staff.

Mrs Watson, 17 Nov 2015

5 out of 5

Unable to use wi fi. Expected breakfast but there was none. Bus left me freezing on the side of the road at terminal five, wanted terminal four. More information needed about appropriate bus.

Mrs Russell, 16 Nov 2015

Holiday Inn Express T5 with breakfast
3 out of 5

Issues with website resulted in me paying twice as much as advertised. Food was appalling at Holiday Inn Express, I can't remember such a bad meal.

Mrs Slater, 12 Nov 2015

Holiday Inn Express T5 with breakfast
1 out of 5

It took me over an hour to get to terminal 4. I could hv just stayed at home and driven there quicker. I booked a secret hotel, informing you that I was flying from terminal 4. Why was I then given a hotel that only transferred to terminal 5? I booked the hotel for peace and ease of travel ,.. It was chaotic! Not happy at all!

Miss Soden, 10 Nov 2015

3 out of 5

All was very good but the food was a bit too processed

Mr Nurser, 10 Nov 2015

5 out of 5

Yes all went smoothly Facilties were fine ,and the staff were very helpful

Mrs Harper, 06 Nov 2015

Holiday Inn Express T5 with breakfast
4 out of 5

Great, clean rooms, friendly staff

Mrs Jonesboucary, 27 Oct 2015

Holiday Inn Express T5 with breakfast
5 out of 5

Check in no problem. Room nice and clean. Found room far too hot though. Breakfast good.

Mrs Cunningham, 21 Oct 2015

4 out of 5

Ideal for an overnight stay before flying to America. Everyone was very helpful.

Mrs Milne, 19 Oct 2015

Holiday Inn Express T5 with breakfast
5 out of 5

The room was fine, staff good but the food was the worst we have EVER eaten

Mrs Close, 18 Oct 2015

Holiday Inn Express T5 with breakfast
1 out of 5

Everything was as booked. thankyou

Mrs Ellis, 04 Oct 2015

Holiday Inn Express T5 with breakfast
5 out of 5

Everything went smoothly but it wasn't as close to the airport (T2)as we thought it would be.

Ms Greaves, 04 Oct 2015

Holiday Inn Express T5 with breakfast
4 out of 5

All good. Very comfortable and good facilities.The en-suite door wouldn't shut. When we told reception about this a maintenance man came almost immediately and chopped some off the door to allow it to shut, although it still made a lot of noise when shutting it afterwards.We used the hotel parking facilities and the bus to transfer us to Heathrow for a five night break, which was very good value and excellent value. Will definitely use hotel again.

Mrs Brimicombe, 02 Oct 2015

Holiday Inn Express T5 with breakfast
5 out of 5

A good stopover for Heathrow.

Mrs Couper, 29 Sep 2015

5 out of 5

No sky sports and also had to pay extra for parking

Mr Knowles, 27 Sep 2015

Holiday Inn Express T5 with breakfast
1 out of 5

A lot further from Terminal 5 than I expected. Everything else was as described over the phone. Staff were very helpful. Room was good. Bed comfortable.

Mrs Burrows, 22 Sep 2015

4 out of 5

Everything went smoothly at the airport hotel. The only slight difficulty was choosing the correct Hotel Hoppa to get there as there are several Holiday Inns.

Ms Gregory, 23 Sep 2015

Holiday Inn Express T5 with breakfast
4 out of 5

Excellent service - happy with our stay

Mr Mccamley, 14 Sep 2015

Holiday Inn Express T5 with breakfast
5 out of 5

Good Service

Mr Wilson, 21 Jul 2015

Holiday Inn Express T5 with breakfast
4 out of 5

Everyone was very kind and helpful. Thank you.

Mrs Alnasser, 05 Jul 2015

Holiday Inn Express T5 with breakfast
4 out of 5

Perfectly adequate for an overnight stay providing you are not too fussy

Mr Harvey, 15 Jun 2015

Holiday Inn Express T5 with breakfast
4 out of 5

The room has an odour of mothballs, I did complain but there response was to put the air conditioning on, TV was faulty, again I made them aware, a chap turned up and shook the remote said he would return but never did. It was ok but not to be recommened.

Miss D'avilar, 02 Jun 2015

2 out of 5

everything went smoothy. the room was clean and tidy and bed very comfortable.

Mr Hancock, 06 Apr 2015

Holiday Inn Express T5 with breakfast
5 out of 5

Great T5 meet and greet, hassle free, no buses required. Great Service.

Mrs Boyle, 19 Mar 2015

Holiday Inn Express T5 with breakfast
5 out of 5

All facilities were as expected. It was a comfortable and convenient hotel.

Mrs England, 20 Mar 2015

Holiday Inn Express T5 with breakfast
5 out of 5

Crowded but helpful and friendly. Purple Parking work well.

Mr Giles, 11 Mar 2015

Holiday Inn Express T5 with breakfast
5 out of 5

Everything was of a high standard

Mr Mayfield, 11 Mar 2015

Holiday Inn Express T5 with breakfast
4 out of 5

Everything was good we enjoyed our stay.

Mr Bond, 11 Mar 2015

Holiday Inn Express T5 with breakfast
5 out of 5

Very good value, pleasant staff and comfortable room

Mr Burkitt, 10 Mar 2015

Holiday Inn Express T5 with breakfast
5 out of 5

Everything went very smoothly... pity the Pizza place next door wasn't open tho'...

Mrs Cox, 08 Mar 2015

Holiday Inn Express T5 with breakfast
5 out of 5

everything fine, no problems at all.

Mr Goodwin, 07 Mar 2015

Holiday Inn Express T5 with breakfast
5 out of 5

Fabulous hotel. Better than some 5 star hotels we have stayed in.

Ms Utter, 06 Mar 2015

Holiday Inn Express T5 with breakfast
5 out of 5

Had a very good experience on 18th February 2015 at the Holiday Inn Express at Terminal 5. Rooms were clean, comfortable and warm. Good choice of TV channels and breakfast was very good. Pre purchased our transfer tickets which saved a few pounds too and transfers took about 20 minutes from door to door. Would recommend if travelling from Heathrow Terminal 5

Mr Taylor, 05 Mar 2015

Holiday Inn Express T5 with breakfast
5 out of 5

Everything as expected

Mrs Coad, 05 Mar 2015

Holiday Inn Express T5 with breakfast
5 out of 5

Very helpful x

Mrs Smith, 03 Mar 2015

Holiday Inn Express T5 with breakfast
5 out of 5

Hotel excellent, purple parking meet & greet first class, very helpful, pleasant staff

Mrs Clegg, 03 Mar 2015

Holiday Inn Express T5 with breakfast
5 out of 5

All was fab. Internet booking simple. Phone calls straightforward . It worked like a dream and totally took my stress away

Miss Coombes, 27 Feb 2015

Holiday Inn Express T5 with breakfast
5 out of 5

Nice room, breakfast was nice, exactly what we wanted.

Mr Powell, 25 Feb 2015

5 out of 5

Everything perfect, thanks. Although my handbrake had seized on car, on arrival and had to wait for the AA.

Mr Bumpass, 24 Feb 2015

Holiday Inn Express T5 with breakfast
5 out of 5

Everything was ideal thank you

Mrs Head, 19 Feb 2015

Holiday Inn Express T5 with breakfast
5 out of 5

all good bus service great, parking safe in good sized bays.

Mr Padfield, 18 Feb 2015

Holiday Inn Express T5 with breakfast
5 out of 5

Top quality and service

Mr Castle, 15 Feb 2015

Holiday Inn Express T5 with breakfast
5 out of 5

rooms very clean, bed comfortable, breakfast was a bonus.

Mr Thomas, 09 Feb 2015

Holiday Inn Express T5 with breakfast
5 out of 5

Excellent hotel, clean bright room. Parking good.

Mr Hall, 28 Jan 2015

Holiday Inn Express T5 with breakfast
5 out of 5

Booking online quick and easy. Hotel and price were excellent.

Mr Hough, 28 Jan 2015

5 out of 5

Hotel excellent. Only slight issue was parking, not enough spaces

Mrs Ledgeway, 28 Jan 2015

Holiday Inn Express T5 with breakfast
5 out of 5