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A satisfied customer every time

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Reviews for

  • Average customer rating: 9 out of 10
  • Number of reviews: 201

Excellent as usual, thank you for your support and services. Everything went well

10 out of 10Arora

e Excellent room,very good parking under cover and very efficient airport transfers all at a very reasonable price. We will be back!

10 out of 10Arora

I had a problem with my initial booking, rang you for help, alternative booking needed to be made. Agent very helpful. Alternative was excellent & slightly cheaper, we will certainly go there again.

9 out of 10Arora

Everything was fabulous

10 out of 10Arora

A delightful hotel. All the staff were very helpful and understanding. Room was comfortable and only slight distraction with train noise. Easy parking and under cover. Quick train journey takes you straight to the airport, gate directly from platform to hotel was great on return. Would definitely use again.

8 out of 10Arora

Exceptional service

10 out of 10Arora

The hotel was clean but the service was not very good. Called the receptionist for help several times but no-one picked up and then was told to call housekeeping for a problem we had and again no answer. Went to order room service as very early flight and that was a total disaster, not good service such a let down.

8 out of 10Arora

The whole experience was perfect.

8 out of 10Arora

Very impressive hotel friendly staff and good location for shops day before travelling

10 out of 10Arora

Our original hotel was cancelled by a phone call whilst on our way there!!! Only explanation was overbooked which was crazy as we’d booked so far in advance .However the alternative offered was very good

5 out of 10Arora