**New for 2018**
Viewing reviews 51 - 66 of 66
Everything was easy with location of the drop off point being well signed within the multi storey car park. Collection was just as quick and easy. We would use this service for any Luton based travel.
Mr Hardy, 29 May 2018
Smart Meet and Greet
5 out of 5
The wait for the car on my return was a lot longer than I had hoped for.
Mr Green, 25 May 2018
Smart Meet and Greet
2 out of 5
We arrived at Luton and as stated called the number as soon as we got to baggage reclaim. We were told to go to the multi storey car park level 3 where the car would be. We waited over 10 minutes, when the car arrived the driver accidentally hit the car keys against the door as he got out of the car, then a member of the car park team came over and had such a bad attitude that I would never use swift again. All we asked was why wasn’t the car parked at short stay as stated and his whole demeanour and attitude is not what I’d expected from an attendant
Mr Gambone, 21 May 2018
Smart Meet and Greet
1 out of 5
Awful service. Waited more than an hour to collect my car upon return. Received not clear information where my car was. Costumer service was unavailable to speak to.
Mr Balint, 16 May 2018
Smart Meet and Greet
1 out of 5
The process was simple and great, the only problem was the staff themselves were miserable at Luton Airport - they lacked customer service skills, lacked the basic hello function and didn't show a willingness to help. I would recommend as the product itself is clever and affordable but you really need to sort this out, if another company came in and did the same product with a Virgin like customer service then you will go out of business.
Mr Goodwin, 16 May 2018
Smart Meet and Greet
5 out of 5
Quick, safe and nice staff
Mr Mascaro, 14 May 2018
Smart Meet and Greet
5 out of 5
no hassle service, friendly staff, very convenient way of parking your car at Luton airport and walking to the terminal, highly recommended.
Mr Levi, 14 May 2018
Smart Meet and Greet
5 out of 5
I had to wait 30 minutes for my car even though they had my pick up time. Not what you want when you fly back!
Mr Spencer, 14 May 2018
Smart Meet and Greet
2 out of 5
Very efficient service
Mr Sharp, 10 May 2018
Smart Meet and Greet
5 out of 5
Meet and greet hampered by Luton Airport charging system which leads to congestion on arrival and longer waits for return.
Mr De Goris, 04 May 2018
Smart Meet and Greet
4 out of 5
All as described and staff were efficient and helpful.
Mr Downes, 03 May 2018
Smart Meet and Greet
5 out of 5
Just awkward getting lift back to car as I am disabled. But find as with most things it something I have to put up with
Mrs Cory, 01 May 2018
Smart Meet and Greet
5 out of 5
The staff were very helpful as the mother-in-law left her bag in the car and your guys retrieved it for her ðŸ˜
Mr Unwin, 01 May 2018
Smart Meet and Greet
5 out of 5
Drop off was reasonably easy, picking up my car on my return was a hassle, being tired probably didn't help but i called 20 minutes in advance to let them know i was there and i didn't get my car until about 45 minutes later, the way some of the cars were being driven around the carpark makes me dubious of how well they are looked after when you're not there too.
Mr Gorton, 01 May 2018
Smart Meet and Greet
1 out of 5
Recorded mileage upon drop off of car and a walk round inspection of car
Mrs Brown, 29 Apr 2018
Smart Meet and Greet
5 out of 5
Exactly as described. Excellent friendly service . Thank you
Mrs Gilks, 27 Apr 2018
Smart Meet and Greet
5 out of 5
Viewing reviews 51 - 66 of 66