Luton Airport Long Term Reviews

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Our customers rated Long Stay, on average, 9/10 (5089 reviews).

Viewing reviews 101 - 150 of 5089

Find a space. Take the bus makes it easy. Bus driver Nathan so helpful. Only 10 minutes to airport.

Ms Nurse, 07 May 2022

Long Stay
5 out of 5

Car parking was good until I arrived at the exit barrier when the machine informed that I had to pay £240 which of course was incorrect as i had pre-booked, it was eventually resolved

Mr Bell, 05 May 2022

Long Stay
3 out of 5

All went smoothly

Mrs Cracknell, 04 May 2022

Long Stay
5 out of 5

All ok, no complaint, arrived 2 hours earlier but was not charged. Well done.

Mr Nyisztor, 03 May 2022

Long Stay
5 out of 5

The car park and bus facility was excellent. Not great when we got back & when we put the ticket in the machine told us we owed £360! Thank goodness we didn’t have a great queue of cars behind us. Bit of a shock but soon sorted when we got in touch with the operator. Only other thing was that I was inundated with emails - annoying. But overall service was good

Mrs Crofts, 03 May 2022

Long Stay
4 out of 5

Easy entry quick bus to airport all went smoothly

Mr Dunlop, 02 May 2022

Long Stay
5 out of 5

Easy to use , good connections to terminal, efficient.

Mrs Lamming, 03 May 2022

Long Stay
5 out of 5

I always using Holidays extras and every time I'm pleased with them. Thank you for your cooperation and loyalty.

Mrs Chaparova, 02 May 2022

Long Stay
5 out of 5

All went smoothly. Helpful drivers.

Mrs Holden, 01 May 2022

Long Stay
5 out of 5

Went smooth never no problems

Mrs Price, 30 Apr 2022

Long Stay
5 out of 5

very clear directions, easy to find a space and the buses were regular. Would use this car park again

Miss Camilleri, 26 Apr 2022

Long Stay
5 out of 5

Everything as expected.

Mr Hirst, 26 Apr 2022

Long Stay
5 out of 5

Arrival ok, but quite hard to fine parking space. Longer than expected wait for shuttle bus which was very overcrowded. Return not very good. Very long wait for bus again. Everyone very impatient. Bar code did not register at exit gate so had to use intercom.

Mrs Hall, 25 Apr 2022

Long Stay
3 out of 5

Very well organised parking. Timely transfer buses . Good value for money.

Mrs Doyle, 24 Apr 2022

Long Stay
5 out of 5

Everything went smoothly no complaints

Mr Desai, 22 Apr 2022

Long Stay
5 out of 5

Great on the way out but not when we got back. On trying to exit the car park at about 17:30 it wouldn’t let us out and said we had to pay £330! Despite having paid until 23:30 that night. Luckily we gave our registration number and they opened the gate but there was no way I was paying that. Unnecessary stress at the end of a good holiday….

Mr Lee, 22 Apr 2022

Long Stay
4 out of 5

Easy peasy parking and bus connection. All at a surprisingly low price.

Mr Wells, 21 Apr 2022

Long Stay
5 out of 5

Exit procedure on return not clear. No instructions issued for return.

Mr Webster, 20 Apr 2022

Long Stay
4 out of 5

Your long term car park address is incorrect! The facility is on Presidents Way NOT Percival Way. Some stress in finding it after driving around the airport to find a sign for the parking.

Mr Davis, 20 Apr 2022

Long Stay
4 out of 5

Instructions detailed and easy to follow. Bus to airport very good, had to wait about 20 minutes. Parking bays well laid out. Bus back at 11:15pm approx not so good. There was no orderly queue and although didn't have to wait too long, people were just pushing. The driver was miserable and glared at people (and his wife/girlfriend/partner on board was the same. A little disappointed on arriving back at car to see a number of large stones/rocks around mine and car parked alongside. They were definitely not there when I parked, (possibly kicked or thrown there). First time used, reasonable priced, hope to use again at different airport in August.

Ms Felminghamcart, 19 Apr 2022

Long Stay
4 out of 5

Stop sending that much spam!!!

Mr Formela, 19 Apr 2022

Long Stay
1 out of 5

Parking was fine but I had difficulty getting out of the facility as my ticket wasn't recognised. The machine quoted me £240 even though I had already paid the fee in advance, as is confirmed by this questionnaire you are asking me to fill in. After two attempts to contact via the intercom and quoting my reference number, I was finally 'released'. Not a very good experience!!

Mr Johnson, 18 Apr 2022

Long Stay
3 out of 5

I had problem with out from car park

Mr Debicki, 18 Apr 2022

Long Stay
2 out of 5

Booked long stay parking at Luton Airport and as I had booked before I knew what to expect. Everything went to plan and definitely will use again.

Mr Livett, 16 Apr 2022

Long Stay
5 out of 5

Everything was fine, I always use this company for my on-site Airport parking, brillant service, value for money, excellent free transfers to the airport which takes 10 minutes

Miss Willmin, 14 Apr 2022

Long Stay
5 out of 5

Everything was perfect

Mr Takacs, 11 Apr 2022

Long Stay
5 out of 5

Yes the holiday went smoothly we had no issues

Mrs Hagreen, 12 Apr 2022

Long Stay
5 out of 5

Try to get out from parking I was ask to pay pounds thanks goodness i not paid and call for customer support and was all sorted so it's not smootly o I am wrong?

Mr Siauciulis, 10 Apr 2022

Long Stay
2 out of 5

Long stay airport car park is well signposted and so easy to find. Bus quick and efficient. Found my car again with no problems. You can publish my comments but preferably anonymously.

Miss Gibson, 09 Apr 2022

Long Stay
5 out of 5

Seamless, what more to say?

Mr Peedle, 09 Apr 2022

Long Stay
5 out of 5

Everything was perfect until we went to exit the car park, the barrier didn't open and there was a message telling us we owe £270 even though we had 1 ½ hours left from the booking. We had to wait 10 min before someone answered from customer service team and let us out after we told him the booking reference.

Mrs Marinova-Petkov, 09 Apr 2022

Long Stay
4 out of 5

Bus Arrived within minutes of parking, easy journey to the airport. When we came out the airport the bus was already waiting in the bay. Perfect timing both times

Miss Pett, 05 Apr 2022

Long Stay
5 out of 5

Easy to book - good price

Mr Paine, 05 Apr 2022

Long Stay
5 out of 5

All good

Mr Krezel, 04 Apr 2022

Long Stay
5 out of 5

We had booked a parking space for 14 days in your long stay car park, I was ill on holiday and unable to come back to England for an additional week.I called your customer service to asked them to extend the parking, the lady said she couldnt do it, and the only thing I could do was to re'book again, even though our car is still in your car park, and that we would have to pay a much highrr daily rate as it was so near the booking.This is madness as obviously I am unwell and cant come home. I had to go online and pay an additional.99 for the additional week.I am still in Spain until Friday, hoping I am well enough to travel on Friday, I will never park again at Luton.There should be some sort of allowances for circumstances like this.

Mr Ashworth, 04 Apr 2022

Long Stay
1 out of 5

All good but the flight time was changed twice to later time but we had paid for late arrival We did try to add time but we’re not able to

Mr Mole, 02 Apr 2022

Long Stay
5 out of 5

Luton Airport Longstay Car Park.....entry fine but did not recognise number plate on exit.......took ages for person on intercom to answer.....cars building up behind......then after few more minutes able to leave.....crap !

Mrs Perry, 02 Apr 2022

Long Stay
3 out of 5

Straightforward, easy, great price.

Mr Murray, 01 Apr 2022

Long Stay
5 out of 5

Staff very helpful. Number plate recognition makes it so easy to just drive in drive out of car park.

Mrs Lovegrove, 01 Apr 2022

Long Stay
5 out of 5

Gates didn’t open on exit, needed to get assistance to leave the car park. Too many emails from you

Mr Tyler, 30 Mar 2022

Long Stay
2 out of 5

Car park transfers went fine, no delays, would use again as cheaper than the medium term but not too far away

Mr Durbin, 27 Mar 2022

Long Stay
5 out of 5

Easy to book car park. Have booked again for our next holiday.

Mr Johnson, 24 Mar 2022

Long Stay
5 out of 5

Easy location near to airport. Transport to and from airport was very smooth.

Mr Koh, 23 Mar 2022

Long Stay
5 out of 5

Airport parking all good. I had to extend my booking whilst away and this worked OK but I did have to make a phone call to you to find out how to do this correctly and this would have been better if explained on your site.

Mr Primett, 21 Mar 2022

Long Stay
5 out of 5

Everything was ok, smooth and quick service. Clear signs and instructions.

Miss Marecka, 19 Mar 2022

Long Stay
5 out of 5

Dispite flight details times and dates The app put and earlyer return time and a demand of thourther payment

Mr Hiley, 17 Mar 2022

Long Stay
2 out of 5

Very good service. the bus in the car park waiting for us while we took our cases out of the car. As I am disabled that was a real help. Also our flight was delayed by two hours but we had no problem.

Mr Bendon, 15 Mar 2022

Long Stay
5 out of 5

Easy to book, reasonable price & easy access & egress from car park

Mr Throssell, 14 Mar 2022

Long Stay
5 out of 5

N/A

Miss Dumitru, 13 Mar 2022

Long Stay
5 out of 5

Everything was great ????

Miss Dobrica, 05 Mar 2022

Long Stay
5 out of 5

Viewing reviews 101 - 150 of 5089

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