Viewing reviews 1 - 50 of 733
Yes, everything was fine. Just need to be careful not to confuse with other long stay catpark.
Mrs Crombie, 30 Nov 2017
Long Stay
1 out of 5
Wanting to charge a further £255 before letting us out was a bit stressful until it was sorted. No doubt a software error. Apart from that it was fine. Even your survey software could be improved as I don't have an f***ng pet
Mr Tweed, 17 Nov 2017
Long Stay
3 out of 5
Great fast service.
Mrs Watt, 15 Nov 2017
Long Stay
5 out of 5
No problems with the facilities offered.
Mr Campbell, 07 Nov 2017
Long Stay
5 out of 5
No problems whatsoever.
Mr Kenneth, 06 Nov 2017
Long Stay
5 out of 5
All went smoothly and satisfactorily. The only moan is the extremely tight width dimension of the entry/leaving ports. Getting a large SUV through these without minor damage to bodywork of the edges of alloys is quite a skill.
Mr Cochrane, 29 Sep 2017
Long Stay
5 out of 5
Staff did not know about the change of flight and my 10 pm return. They thought I was returning at 5.30 pm.Attempted to charge me £34.50 at the exit gate. Told him the delay in reaching our exit was not our fault. He did let us through in the end.
Mr Campbell, 22 Sep 2017
Long Stay
5 out of 5
Not too fulll car park, plenty of spaces. Frequent bus service. So quick transit to terminal.
Mr Kay, 18 Sep 2017
Long Stay
5 out of 5
Although we found the car park to be very busy on this occasion it would not put us of using it again because in previous time it has not and the bus service is very convenient for a drop off at the airport.
Mr Darling, 06 Sep 2017
Long Stay
5 out of 5
We pre booked and paid for a week in the long stay car park, we followed our sat nav which seemed to be taking us into a different direction. We had to call Customer Services asking for reassurance that we were in the correct carpark however the female that both my husband and I spoke with was extremely rude and spoke to us as if we were a huge inconvenience to her. Not the response that we were expecting. She had no notification of our name or reference number which caused us some worry during our holiday that we would be returning home to a huge car parking fee. However when we arrived home we spoke with a male who was very helpful.
Mrs Mcdowell, 07 Sep 2017
Long Stay
1 out of 5
Excellent service, no problems leaving airport or returning.
Ms Leishman, 03 Sep 2017
Long Stay
5 out of 5
Every time I use this car park I can't get out and have to contact the operator at the exit gate, holding up people behind me.
Mr Bridger, 10 Aug 2017
Long Stay
1 out of 5
Simple process,issued ticket when arrived with booking reference and used again to leave.regular bus service only took 5mins to terminal
Mr Darling, 27 Jul 2017
Long Stay
5 out of 5
The system works very well.... was a bit worried that I'd have an issue when we left, at 4 am. But no issues registered card, in machine and away!!!
Mr Mayo, 25 Jul 2017
Long Stay
5 out of 5
Your email updates are helpful. Number Plate recognition worked fine. Bus arrived soon in each case. An announcement approaching each car park bus stop would be helpful on return. Staff friendly.
Mr Cochrane, 20 Jul 2017
Long Stay
5 out of 5
Like using the Long Stay car park. Unfortunately on our return at the barrier we were told that we owed money. This was rectified by the assistant on the barrier. Unsure why this happened.
Mr Darling, 19 Jul 2017
Long Stay
5 out of 5
Everything was great and hassle free which is what we like.
Miss Fowler, 17 Jul 2017
Long Stay
5 out of 5
Absolutely no problems Everything went very smoothly
Mr Lafferty, 09 Jul 2017
Long Stay
5 out of 5
There were no clear signs about Holiday Extras parking. We spent the entire holiday fretting that we may have parked in the wrong car park. We did not see any staff to ask.
Mrs Dunbar, 07 Jul 2017
Long Stay
4 out of 5
no, unfortunately on our return from holiday nobody had advised us that parking pick up had been moved. so we had to walk to Car Park from the terminal in early hours. Really poor.
Mr Ogilvie, 04 Jul 2017
Long Stay
1 out of 5
My car was slightly damaged whilst parking ar Edinburgh airport. possibly another motorist opening their car door on mine
Mr Stewart, 20 Jun 2017
Long Stay
4 out of 5
Perfect easy to find car park no problems
Mrs Stirton, 18 Jun 2017
Long Stay
5 out of 5
Directions to correct access gate ambigious to be sure we got to correct location. Exit ticket/reg plate reader comfusion. Claimed we owed £85. Intercom staff (male) sarcastic and difficult to deal with. Finally got barrier lifted. WILL NOT USE THIS PARTICULAR CAR PARK AGAIN.
Mr Otto, 11 Jun 2017
Long Stay
3 out of 5
Everything went fantastic. Ten out of ten.
Miss Chrisp, 10 Jun 2017
Long Stay
5 out of 5
Everything went very smoothly and as advertised. First class service at a good value price.
Mr Brown, 08 Jun 2017
Long Stay
5 out of 5
I would use you all the time as your service and value for money are exceptional.
Mr Brown, 06 Jun 2017
Long Stay
5 out of 5
everything was fine didn't wait 1 minute for bus
Mr Davie, 25 May 2017
Long Stay
4 out of 5
everything was fine didn't wait 1 minute for bus
Mr Davie, 25 May 2017
Long Stay
4 out of 5
All went smoothly.
Mr Walker, 23 May 2017
Long Stay
5 out of 5
Easy to use, didn't wait long for the bus either way even at 2am.
Mrs Butler, 20 May 2017
Long Stay
5 out of 5
Easy to use, didn't wait long for the bus either way even at 2am.
Mrs Butler, 20 May 2017
Long Stay
5 out of 5
All very good
Mr Wallace, 16 May 2017
Long Stay
5 out of 5
All very good
Mr Wallace, 16 May 2017
Long Stay
5 out of 5
simple to use great price
Mr Ross, 13 May 2017
Long Stay
5 out of 5
nothing everything was fine.
Mr Macfarlane, 05 May 2017
Long Stay
5 out of 5
Don't feel you require improvement.
Mr Macfarlane, 03 May 2017
Long Stay
5 out of 5
Don't feel you require improvement.
Mr Macfarlane, 03 May 2017
Long Stay
5 out of 5
exactly as I would have wished for. Easy, fast entrance and exit, shuttle was great literally no waiting for it. I would use again and recommend and really can't offer any ideas for improvement.
Mr Millar, 28 Apr 2017
Long Stay
5 out of 5
Highly recommended. Less than 5 minutes wait both to and from terminal
Mr Anderson, 24 Apr 2017
Long Stay
5 out of 5
No hassle parking, didn't wait long for shuttle bus
Miss Moffat, 19 Apr 2017
Long Stay
5 out of 5
Bit far from Arrivals to bus stop, especially late in evening!
Mr Berwick, 18 Apr 2017
Long Stay
5 out of 5
Everything was perfect at a very good price
Mr Brady, 17 Apr 2017
Long Stay
5 out of 5
I am very pleased with the service from your company. We waited only 2 minutes for a bus transfer. The parking spaces were fine with easy access and exit.
Mrs Ross, 12 Apr 2017
Long Stay
5 out of 5
Quick and efficient.
Mr Bett, 06 Apr 2017
Long Stay
5 out of 5
Booked car parking at Edinburgh Airport, directions were easy, and had no problems at all. Will use Holiday Extras again
Mrs Stevens, 03 Apr 2017
Long Stay
5 out of 5
Booked car parking at Edinburgh Airport, directions were easy, and had no problems at all. Will use Holiday Extras again
Mrs Stevens, 03 Apr 2017
Long Stay
5 out of 5
Everything was fine, easy to use well ran very organised good start to our holiday.
Mr O'connor, 02 Apr 2017
Long Stay
5 out of 5
Staff were unhelpful: both drivers were reluctant to clearly answer questions.They mumbled answers. The bus drop off point is far too far from the terminal building. Why can't you be dropped off directly outside as at Glasgow Airport?
Mr Scott, 02 Apr 2017
Long Stay
2 out of 5
Staff were unhelpful: both drivers were reluctant to clearly answer questions.They mumbled answers. The bus drop off point is far too far from the terminal building. Why can't you be dropped off directly outside as at Glasgow Airport?
Mr Scott, 02 Apr 2017
Long Stay
2 out of 5
When we arrived home. And put the ticket into the machine to exit the car park. It replied that we had an outstanding amount of £140. I thought I had parked at the wrong car park. As this has previously happened before and had to pay extra. It was all resolved at the time. I thought the camera checks the registration of the car and knows that there is a booking. We did panic to start with.
Miss Smith, 29 Mar 2017
Long Stay
4 out of 5
Viewing reviews 1 - 50 of 733