Viewing reviews 101 - 150 of 470
Excellent in all aspects!
Mr/S Lloyd, 26 Mar 2022
Short Stay
5 out of 5
Everything went smoothly from arriving at the car park to leaving a week later. Your discount code gave us a price advantage over the other offers given by the airport and tour company.
Mr Price, 24 Mar 2022
Short Stay
4 out of 5
Cars parking too near barriers blocking walking way out of car parks
Mr Cule, 22 Mar 2022
Short Stay
4 out of 5
easy stressless contact free process
Mr Williams, 21 Mar 2022
Short Stay
3 out of 5
The only problem is the car park signage at Cardiff being inadequate
Mr Jenkins, 20 Mar 2022
Short Stay
5 out of 5
On arrival to the car park the barrier didn’t rise however on pushing button to speak to someone they sorted it emerged my private reg could not be recognised great service from them
Mr Hudspeth, 18 Mar 2022
Short Stay
5 out of 5
Everything from the booking to the parking went very smoothly.
Mr Davies, 07 Mar 2022
Short Stay
5 out of 5
Excellent service with email reminders and smooth parking experience
Mrs Metcalfe, 03 Mar 2022
Short Stay
5 out of 5
Simple process, very convenient.
Mr Kihlberg, 01 Mar 2022
Short Stay
5 out of 5
parking was actually great, when we managed to get into the correct car park. However, on asking for directions with whoever was on duty, we found this person to be extremely rude and short tempered, needs a course in customer service s a matter of urgency
Mrs Rees, 28 Feb 2022
Short Stay
4 out of 5
Every thing was fine well organised
Mrs Roberts, 20 Feb 2022
Short Stay
5 out of 5
My return flight to Cardiff airport was cancelled, I called the office to report that I would be late and was told I would be charged £15 extra. I was not impressed. There were about 20 cars on a huge car park for hundreds of cars. Signage was poor so to were the instructions, as I had to obtain a card from one barrier and insert it into the next barrier, none of this was in the instructions sent.
Mr Jones, 21 Jan 2022
Short Stay
3 out of 5
Excellent service as always.
Ms Jones, 17 Jan 2022
Short Stay
5 out of 5
The flight company I have booked through holiday xtra has changed the day I fly . I want to accept this change but have to do so through holiday xtra . However I am told as I fly in 19 weeks I am not a priority and they will get to me when they have sorted out other customers. I will now lose my flights
Mr/S Madams, 16 Jan 2022
Short Stay
5 out of 5
Car Parking did not work, total waste of time had to pay full fee on exit as machine did not recognise my car.
Mr Maddern, 16 Dec 2021
Short Stay
1 out of 5
Ideal place to park close to the airport. Arrived to park in daylight so the sign posts were easy to follow. Picking up the car in the dark meant once we had left the car park it wasn't quite so easy to find our way back as the back road isn't well lit.
Mr Keeler, 07 Dec 2021
Short Stay
5 out of 5
Easy, stress free parking. Short walk to the departure area as described during booking.
Ms Morgans, 06 Dec 2021
Short Stay
5 out of 5
Better lighting and signage for exit from car park disabled bays
Mr Cule, 06 Dec 2021
Short Stay
5 out of 5
Everything went smoothly.
Mr Davies, 02 Dec 2021
Short Stay
5 out of 5
Everything was perfect no issues all went smoothly
Mr Jones, 22 Nov 2021
Short Stay
5 out of 5
Car parking was extremely straightforward with clear instructions, directions and signage.
Mrs Bowerman, 16 Nov 2021
Short Stay
5 out of 5
No issues through the whole process. Booked the parking, but then received a discount voucher. Could not cancel through the app, but the agent on chat cancelled the booking and received the refund within a couple of days. Parking at the airport was easy. Barriers rose on arrival and departure by ANPR.
Mr Howells, 29 Oct 2021
Short Stay
5 out of 5
Parking was easy in short term car park close to terminal
Mr Paynter, 28 Oct 2021
Short Stay
5 out of 5
Everything was good
Mrs Philpott, 28 Oct 2021
Short Stay
5 out of 5
Everything went smoothly - no interface with anyone. The only negative related to the exit (probably beyond your control). Exit direction signing for short stay in the dark could have been better. The route takes you to an unlit road with poor signing. Had slight difficulty finding our way - usually exit roads are well signed and lit but this does not appear to be the case at Cardiff. We will use again however
Mr Johns, 25 Oct 2021
Short Stay
4 out of 5
Smooth and painless
Mr Morgan, 24 Oct 2021
Short Stay
5 out of 5
Easy to book and great parking facility.
Mr Evans, 21 Oct 2021
Short Stay
5 out of 5
I found the whole experience easy before and on my return
Mr Colwill, 18 Oct 2021
Short Stay
5 out of 5
The signage to the separate parks was almost no existent which a member of airport staff was also frustrated with I had to move my cat a lot further from the terminal I booked short stay as I have limited ability. Tha closest park is now a platinum park
Mr Jenkins, 18 Oct 2021
Short Stay
2 out of 5
It did not recognise my number plate on the way out. I had to call for assistance and read out my reference number and car registration. Very frustrating.
Mr Jones, 14 Oct 2021
Short Stay
4 out of 5
I booked an airport transfer, I needed to change the time of the pick up as it has been put down two hours earlier than required. There was no way to contact yourselves to change the time. I tried for days whilst on holiday to change the time, contacted Tui so many times but no one could help me. In the end we were unable to use the service we paid for. Waste of time and money.
Mrs Smith, 06 Oct 2021
Short Stay
1 out of 5
Easy access in and out of car park
Mr Jones, 04 Oct 2021
Short Stay
5 out of 5
So easy to arrange and nothing to type in at car park, automatic entry, was a dream
Ms Cole, 23 Sep 2021
Short Stay
5 out of 5
Plane late arriving back by 45 minutes got in car got to exit not a problem
Mr Blackmore, 30 Aug 2021
Short Stay
5 out of 5
All went as expected flawless.
Mr Elliott, 27 Jul 2021
Short Stay
5 out of 5
All good
Mrs Philpott, 21 Jul 2021
Short Stay
5 out of 5
Fantastic all round
Mr Holman, 19 Oct 2020
Short Stay
5 out of 5
Yes all good
Mrs Philpott, 05 Oct 2020
Short Stay
5 out of 5
Easy to book online. Drove straight to the barrier which opened on registration recognition. Chose a parking space and then on return on again drove up to the barrier number plate recognised again and then safely on our way so easy and stress free
Mr Powell, 28 Sep 2020
Short Stay
5 out of 5
Easy to use & a short walk from the terminal
Mr Clapson, 21 Sep 2020
Short Stay
5 out of 5
Easy booking system and all straightforward
Mr Rees, 15 Sep 2020
Short Stay
5 out of 5
Issues with exiting the carpark. Would let us exit and had to call for assistance to be let ou
Mrs Allen, 11 Mar 2020
Short Stay
3 out of 5
Booked parking only at Cardiff Airport - straight in and out, no problem!
Mr Lee, 05 Mar 2020
Short Stay
5 out of 5
The car parking was great as well as the instuctions in the email (as the instructions on arrival on signage weren't that clear). On exiting the carpark the barrier wanted us to pay £70, when we'd already paid £40 with you online. We called the number quoted in the app on our booking and got straight through to Cardiff Airport Parking who were really helpful and located our booking and then let us out. All in all a good experience... despite the hiccup... which was overcome with good information from your communications.
Mr/S Allen, 04 Mar 2020
Short Stay
5 out of 5
Everything went very smoothly. Apart from a small delay when the barrier would not open on exit.
Mr/S Nevin, 15 Feb 2020
Short Stay
5 out of 5
Good carpark, barriers worked well with ANPR, could benefit from better signage as nearly went into the wrong carpark, and exit wasn't clearly identifiable
Mr Tombs, 13 Feb 2020
Short Stay
4 out of 5
Great parking space, short walk to terminal. No hold ups.
Mr Cozens, 25 Jan 2020
Short Stay
5 out of 5
Prebooked but barrier would not rise on departure resulting in delayed exit. Communicated problem via ticket machine and problem was rectified.
Miss Williams, 14 Jan 2020
Short Stay
1 out of 5
Good price, i had issues leaving the car park because of my delayed flight but when i pressed the assistance button everything was sorted in minutes! Very helpful.
Mr Taylor, 09 Dec 2019
Short Stay
5 out of 5
Everything went smoothly as usual. Very easy to book and no issues at all
Mr Barrett, 06 Dec 2019
Short Stay
5 out of 5
Viewing reviews 101 - 150 of 470