Viewing reviews 1 - 50 of 3232
Excellent communication after initial meet and greet company stopped trading at Birmingham airport and despite flight delays on return car ready and waiting when we arrived at meeting point - thank you
Mr Johnson, 11 Jun 2022
Maple Parking Meet and Greet
5 out of 5
Phone constantly engaged when we phoned to tell them of our imminent arrival. Phone constantly engaged when we returned.
Mrs Obrien, 25 Jan 2022
Maple Parking Meet and Greet
1 out of 5
we paid for meet and greet when in reality we had to take the car to a car park and walk to the terminal there was no greet or meet involved my expectations were we would be met outside the departure lounge our car would be driven away to be parked very disappointed
Mr Vernon, 12 Jan 2022
Maple Parking Meet and Greet
3 out of 5
I booked airport parking and was told via email that the company had ceased trading but my booking remained the same. I did not read further and on arrival at the airport the only person on site at meet and greet was employed by Valet Parking. He said we were not booked with them and there was no other meet and greet operating. I then had to drive to an NCP car park for the duration of my holiday. I had also booked the same service for my daughter who departed Birmingham airport on 26/12 so I researched and discovered Blue Circle was the company who had taken over the original company. Her parking with meet and greet went smoothly. Just disappointed it was not clear on the email I received
Ms Lucas, 02 Jan 2022
Maple Parking Meet and Greet
3 out of 5
Brilliant service, polite and courteous staff. Would use again for sure A***
Mrs Mills, 22 Sep 2021
Maple Parking Meet and Greet
5 out of 5
The service overall was very good. The meeter and greeter to deliver the car was very good but the meeter when we flew home was rude and difficult.
Mrs Bardwell, 08 Sep 2021
Maple Parking Meet and Greet
4 out of 5
It was a very smooth process and easy to do,
Mr Kirk, 06 Sep 2021
Maple Parking Meet and Greet
5 out of 5
The whole process of dropping my car & collection at Birmingham Airport was very efficient. The gentleman who me met on both occasions was extremely friendly & I would definitely recommend & book myself again.
Miss Taylor, 16 Aug 2021
Maple Parking Meet and Greet
5 out of 5
More information is needed about where to park the car when arriving at the car park as there is another meet and greet facility at the same are.
Mrs Groombridge, 01 Aug 2021
Maple Parking Meet and Greet
5 out of 5
Good efficient service.
Mr Dolling, 07 Jun 2021
Maple Parking Meet and Greet
5 out of 5
Excellent, from start to finish
Mr Smith, 01 Jun 2021
Maple Parking Meet and Greet
5 out of 5
First class service, once again. Thank you.
Mr Jackson, 23 Jan 2021
Maple Parking Meet and Greet
5 out of 5
Top class service. Quick drop off and car was ready and waiting on return.
Mr Curtis, 10 Nov 2020
Maple Parking Meet and Greet
5 out of 5
The service was good I recommend it
Mr Alam, 04 Nov 2020
Maple Parking Meet and Greet
5 out of 5
From start to finish you picked up my car then met us when we arrived back in UK fantastic service
Mr Harris, 20 Oct 2020
Maple Parking Meet and Greet
5 out of 5
There waiting when we arrived also there when we expected them on our return.
Mr Davis, 14 Oct 2020
Maple Parking Meet and Greet
5 out of 5
Everything went very smoothly, everything was as you described
Mr Window, 28 Sep 2020
Maple Parking Meet and Greet
5 out of 5
The member of staff was ready and waiting for us at both ends of our journey which let us complete our trip smoothly and without any problems.
Mr Donovan, 23 Sep 2020
Maple Parking Meet and Greet
5 out of 5
The sign posting to and from the terminal could have been better. I am not sure if there was any!
Mrs Rule, 22 Sep 2020
Maple Parking Meet and Greet
5 out of 5
Arrived on time which is great after a return flight. May help if a flag for where to stand was visible!
Mr Crofts, 22 Sep 2020
Maple Parking Meet and Greet
4 out of 5
Maple Parking staff were very polite and efficient.
Mr Harvey, 17 Sep 2020
Maple Parking Meet and Greet
5 out of 5
worked like clockwork .on arrive at 3 am very pleasant man was waiting for us to take and park our car..on return after making the telephone call we had to wait about 5 mins for return of our car..brilliant service..
Mrs Swingler, 15 Sep 2020
Maple Parking Meet and Greet
5 out of 5
Maple Parking was fantastic from start to finish
Ms Gough, 05 Sep 2020
Maple Parking Meet and Greet
5 out of 5
Perfect and very pleased with the Maple Team At Birmingham. On time and no faults at all.
Mr Elwell, 18 Aug 2020
Maple Parking Meet and Greet
5 out of 5
When I arrived back, I had to wait,10 mins, I. The rain, for a representative from Maple parking to appear. It was very frustrating as the cars was there?
Mr Faulkner, 28 Feb 2020
Maple Parking Meet and Greet
2 out of 5
When I arrived back, I had to wait,10 mins, I. The rain, for a representative from Maple parking to appear. It was very frustrating as the cars was there?
Mr Faulkner, 28 Feb 2020
Maple Parking Meet and Greet
2 out of 5
Car was parked with maple manor meet and greet Birmingham airport. It was left on Monday morning having just been cleaned the day before on collection it was covered in mud I raised with the person who gave the keys and he advised to leave a review!!
Mr Adams, 27 Feb 2020
Maple Parking Meet and Greet
2 out of 5
Afrrr using your service numerous times at Birmingham & Gatwick, Heathrow was a major disappointment. The booking in was as bad as the collection, totally chaotic & operating out of an area only half as big as it needed to be. Upon collection, there were a number of frustrated people waiting for cars which had not turned up. I was told by car was not there, when in truth the clerk was unable to read a 4 digit number correctly. I spotted the bag with my key in it, a total shambles !!. In summary, an expensive service like this needs to be run better.
Mr Bosson, 23 Feb 2020
Maple Parking Meet and Greet
1 out of 5
When we arrived at the airport the instructions were easy and the location was great. Close to the terminal. They offered us a clean and valet service for £27 which we accepted. However, on returning to the airport to pick up the car, it took 12 minutes for someone to answer the phone. We got to the vehicle and it was parked where it was meant to be, but there was no one there to give us the keys. It took about 10 minutes for someone to arrive and it was freezing cold, but luckily not raining or we would have been very wet. Someone finally arrived and we needed to pay the £27 for the valet. They did not have any change for a cash payment and told us we would have to ring the number again and make a card payment. I said i was not going to be on hold again for another 12 mins waiting for someone to answer the phone, so the attendant kindly phoned on his phone and it was answered quite quickly. We finally got away, but this meet and greet is not as convenient as others we have used in various airports. The maple manor in Heathrow is a lot more efficient. It would also have been useful if they had told us we needed the correct money to pay for the valet. This would have saved us hanging around in the cold to sort out the payment.
Mr Mcnally, 12 Feb 2020
Maple Parking Meet and Greet
3 out of 5
Staff great on the way out, but on return our cars were there, but no one had our keys and when we asked the two gentlemen waiting there just shrugged their shoulders, its a shame as you have always been excellent in the past!!
Mr Cooper, 14 Jan 2020
Maple Parking Meet and Greet
3 out of 5
The staff were not particularly organised. I stood and waited (it was raining and I had my one year old with me) while he served three other customers before me?! When I said that I had been waiting he did not apologise. We then had difficulties as the machine did not give us a ticket and they said they didn’t know how to help and we could be charged £200 for another!
Mrs Lyles, 04 Jan 2020
Maple Parking Meet and Greet
2 out of 5
drop off was fine however on return we had to wait in the cold and rain for 30 minutes for the car to be delivered back
Mr Cole, 29 Dec 2019
Maple Parking Meet and Greet
2 out of 5
Took ages to return the car, had a long cold wait.
Mr Dennis, 16 Nov 2019
Maple Parking Meet and Greet
1 out of 5
What is the point of a meet and greet service if you have to wait 20 minutes in the rain for your car to be delivered. It may be a cheaper option to the exorbitant official car park but instructions to call after baggage collection means waiting for the car. The service need to be rationalised.
Mr Smith, 10 Nov 2019
Maple Parking Meet and Greet
2 out of 5
Maple park parking gives you no more than the cheaper parking. I won’t pay the extra again
Mrs Stuart-Brown, 04 Aug 2019
Maple Parking Meet and Greet
3 out of 5
We had to wait to collect our car as there were not representatives from Maple Manor in the valet car park when we arrived. There were plenty of reps from eg drivefly, ncp. The explanation provided was nonsense.
Mr Wilde, 23 Jul 2019
Maple Parking Meet and Greet
2 out of 5
The Maple Parking team at Birmingham airport were friendly, helpful and professional ... but the signage instructions when you enter are non-existent and it is assumed you know where to go and what to do! Myself and another couple (previously unknown to me) both commented that approximately 6 people all on their smart phones standing around whilst you are looking for help where to park, is not what you want when you’re in a rush to get to departures.
Mr Smalley, 30 Jun 2019
Maple Parking Meet and Greet
3 out of 5
I did not book anything through holiday extras.
Mr Clarke, 02 Jun 2019
Maple Parking Meet and Greet
2 out of 5
Not really meet and greet
Ms Robinson, 20 May 2019
Maple Parking Meet and Greet
3 out of 5
On return arrival we had to wait 45mins for our car as it seems that they had remembered that we were due back, as my wife is disabled not good
Mr Moore, 17 Apr 2019
Maple Parking Meet and Greet
3 out of 5
Friendly on site staff, but you still take too long to return the car, @ 20+ minutes. Adjusting the seat settings and mirrors is necessary but can you just adjust the forward / back position rather every setting?
Mr Harding, 29 Mar 2019
Maple Parking Meet and Greet
3 out of 5
We arrived at meet and greet no problem's at all .when we left the car the rear seat's were folded down for our cases on our return .when we returned the rear seats were in the upright position so i had to fold the seats back down again .very strange .another customer said he's had the same problem they use ur car to ferry the driver's about .
Mr Newson, 17 Mar 2019
Maple Parking Meet and Greet
3 out of 5
drop off went fine. having to stand in the cold and rain for 10mins waiting for your car is very dissapointing. Would not use this service again
Mr Adams, 04 Mar 2019
Maple Parking Meet and Greet
3 out of 5
a couldn't care less attitude upon return% different from dropping car off
Mr Lambert, 05 Mar 2019
Maple Parking Meet and Greet
2 out of 5
location of the drop off and collect area is OK if the weather is good, but too far from the terminal if the weather is bad. Service was good and prompt.
Mr Element, 25 Feb 2019
Maple Parking Meet and Greet
3 out of 5
Service at drop off and collection very good, however over last few weeks evident that maple gave change where they park the cars as mine has returned filthy. I clean the car on Saturday so know the conditions. When I drop off, however upon return the car is now always dirty . I am guessing maple gave changed where they park the cars now
Mr Adcock, 26 Jan 2019
Maple Parking Meet and Greet
3 out of 5
Staff very good. Car Park further away from departures than before and very difficult for me as I have difficulty walking.
Mr Hatt, 20 Jan 2019
Maple Parking Meet and Greet
3 out of 5
Everything went smoothly on arrival but when I came back from my holiday I phoned the people from the car park as instructed and when I got to the car park my car wasn’t ready and I had to wait quite a while for them to bring it
Mrs Gowen, 08 Jan 2019
Maple Parking Meet and Greet
2 out of 5
Not happy - all phone lines /system down . No one there to meet me , no apology- waiting ages !! They should have had people at terminal waiting I’d tgey knew system down
Mr Valvona, 21 Nov 2018
Maple Parking Meet and Greet
3 out of 5
Bl----! awful
Mr Prescott, 09 Nov 2018
Maple Parking Meet and Greet
1 out of 5
Viewing reviews 1 - 50 of 3232