Viewing reviews 51 - 100 of 5292
The arrival went really well and we accessed the car park without any problems. On return we came back a few days early and the exit went quickly and smoothly. Fantastic experience.
Mr Payne, 12 Sep 2022
Car Park 1
5 out of 5
When booking, car reg details are entered later in the booking process, so I wasn't sure I had done booking correctly until it then asked fort the details. Rest was Ok and good to have the 3 hours extra with no extra charge in case of flight delays. Flights now days often delayed so very useful to have this.
Mrs Passey, 12 Sep 2022
Car Park 1
5 out of 5
Everything went according to plan, easy to book parking
Mrs Price, 12 Sep 2022
Car Park 1
5 out of 5
Things went very smoothly and the facilities were as described. No interaction with any staff
Mr Brown, 12 Sep 2022
Car Park 1
4 out of 5
Everything worked very smoothly
Mr Costigan, 12 Sep 2022
Car Park 1
5 out of 5
Parking was so simple,no problems at all,2minutes and we were in the terminal.Coming back was just as simple.
Mr Burrows, 11 Sep 2022
Car Park 1
5 out of 5
While we got to the airport parking without any problems finding a place was not so easy after driving around for a while we eventually found one there were no other issues .
Mrs Mainwaring, 11 Sep 2022
Car Park 1
4 out of 5
I was horrified to find on leaving the parking to be charged an addition fee, despite the booking being made based on my flight details and the flight being on time.
Mrs Lee, 11 Sep 2022
Car Park 1
1 out of 5
I just want to book parking - well done you did it but stop sending me so many **** emails. How often do you think I need your services?
Mr Hollier, 11 Sep 2022
Car Park 1
1 out of 5
Instructions were clear and easy to follow. Everything worked smoothly.
Mrs Wyatt-Smith, 09 Sep 2022
Car Park 1
5 out of 5
The booking system is very good with the prices quoted and all went very smoothly with parking at the airport and the return thankyou
Mr Lovesy, 09 Sep 2022
Car Park 1
5 out of 5
We had to park on the top (8th) floor. Technology exists to give indications of available parking slots.
Mr Weston, 09 Sep 2022
Car Park 1
5 out of 5
I only wanted to book airport car parking with a receipt so I could claim the cost on expenses. I got the car parking, but no receipt as the option didn't work, even after an agent agreed to email one. I also got a massive amount of spam email.
Mr Outram, 09 Sep 2022
Car Park 1
1 out of 5
We spent quite a time finding a free space to park in. However access from the covered car park is very close to airport buildings.
Mr John, 08 Sep 2022
Car Park 1
5 out of 5
We prepaid car parking at car park 1 birmingham airport on leaving it would not let us out and wanted £392 unpaid charges. 15 minutes just to talk to someone . not good
Mr Broad, 07 Sep 2022
Car Park 1
3 out of 5
Difficult to pay by card. Software not very good, and charged £18 late artival even though I had taken out late arrival cover. Very Tui!
Mr Sheppard, 07 Sep 2022
Car Park 1
1 out of 5
Worked well.
Mr Blandford-Baker, 06 Sep 2022
Car Park 1
5 out of 5
Everything went very smooth.no problems at all
Mrs Bell, 06 Sep 2022
Car Park 1
5 out of 5
No The transfer from the airport didn’t show up so I rang the information line to be told that the transfer was booked for 5pm not 1:40pm ( my confirmation states 1:40pm) I told the woman to cancel the transfer meaning completely as we had one booked for our return. I arranged another transfer to collect us from the hotel at a cost of $230 bearing in mind I thought I was getting a refund from you for the original transfer. A driver arrived and we got in the transfer thinking it was the one we’d arranged whilst out in Florida. However it turned out to be the original transfer I had booked with you! I’d had no confirmation to say you would be sending the transfer as I assumed I’d cancelled it. So I am £600 down as the other transfer deemed me a no show. You really need to look into communication between you and the companies you use. This is the 3rd time something has happened with transfers when booking through you and I’m starting to lose confidence in your company. I would really appreciate a refund for the no show transfer from the airport to the hotel which is around £200
Miss Ward, 06 Sep 2022
Car Park 1
1 out of 5
Online booking simple. Airport car park recognised my car registration straight away, so no hassle getting in, or out. A pain free process.
Mr Seldon, 05 Sep 2022
Car Park 1
5 out of 5
Our parking was smooth and simple.
Mr Phipps, 04 Sep 2022
Car Park 1
5 out of 5
Excellent car parking, easy entry and exit even though our flight was delayed.
Mrs Hearth, 04 Sep 2022
Car Park 1
5 out of 5
excellent and easy
Miss Roddis, 05 Sep 2022
Car Park 1
5 out of 5
Plane got cancelled and had to pay £36 extra for parking at Birmingham Would have liked to have been able to contact your office to explain what I needed to do
Mr Springate, 04 Sep 2022
Car Park 1
4 out of 5
Very happy with this service for parking on airport. Competitive price. No problem clearing car park following delayed flight. I wasn't sure if barrier would allow exit as flight was later than expected, I had purchased late return cover in case this was an issue. Everything went smoothly. I think it would have been helpful for pre paid users to state something like:- : if late back just proceed staight to exit barrier or what to do Check charges in machine before going to car? I wasnt at all sure and was just glsd the barrier opened without causing delay. Good service have used previously and would recommend to others.
Mrs Hodgkinson, 03 Sep 2022
Car Park 1
5 out of 5
Booked parking and return flight was at midnight so didn’t know which day to pay up to. My flight didn’t show on last page so went back and booked the day before. Ended up being charged 3 times for same booking. Cancelled 2 of them but haven’t had a refund, only 2 credit notes! Raised the issue but response not received.
Mr Smith, 03 Sep 2022
Car Park 1
1 out of 5
No did not go smoothly. Car park did not recognise our number plate either entering or leaving. Would book directly with the airport next time.
Mrs Burnett, 04 Sep 2022
Car Park 1
1 out of 5
Yes everything was great
Mr Shaw, 02 Sep 2022
Car Park 1
5 out of 5
Great, seamless experience with Holiday extras from start to finish.
Mrs Frewin, 02 Sep 2022
Car Park 1
5 out of 5
Everything was good
Mr Woolgar, 02 Sep 2022
Car Park 1
5 out of 5
Wasn't happy in the prize increase with the parking
Mr Bexon, 02 Sep 2022
Car Park 1
4 out of 5
It was easy to find and plenty of spaces and cost effective, good location close to departure lounge
Mr Veale, 01 Sep 2022
Car Park 1
5 out of 5
Airport car park was very busy but was made easy for us using pre-paid parking no fuss at all and car park was just a short walk from terminal as described
Mrs Clayton, 01 Sep 2022
Car Park 1
5 out of 5
Excellent service . No issues
Miss Burke, 31 Aug 2022
Car Park 1
5 out of 5
Clear emails re where to go etc.
Mrs Hallam, 01 Sep 2022
Car Park 1
5 out of 5
I’ve booked car parking and there was no booking confirmation there.
Mr Ogden, 31 Aug 2022
Car Park 1
1 out of 5
Included late return cover, and have tried to complete the claim information, but need the return flight number which i cannot find, and also our boarding pass, which on return we disposed off. On our confirmation, there is no mention of keeping this information? I also tried to text you to advise we would be late, but for some reason I had no response? and I did not receive text message confirmation. I would probably use holiday extras again, as the departure car parking went very smoothly
Mr Shepherd, 31 Aug 2022
Car Park 1
1 out of 5
All went very smoothly. Got what we paid for. No complaints.
Mrs Hodkinson, 29 Aug 2022
Car Park 1
5 out of 5
Parking at Car Park 1 at BHX, very handy for the airport when travelling with young children. Booked well in advance so a very reasonable price for the week. Would use again.
Mrs Hislop, 30 Aug 2022
Car Park 1
5 out of 5
The car park was extremely full and would of been easier to park in an alloted space as each space was numbered
Mr Mcintyre, 29 Aug 2022
Car Park 1
5 out of 5
Airport parking was two minute walk to terminal from car park 1, but what they don’t tell you is that it can take some time in finding a space. Please allow extra time to drive around the car park looking for a space.
Mr/S Watkinson, 29 Aug 2022
Car Park 1
4 out of 5
Parking the car was faultless, number plate was read on entry and exit without any issues
Mr Coleman, 28 Aug 2022
Car Park 1
5 out of 5
Car park one at Birmingham airport is so close to the airport it’s worth the money. Our only problem was that there were very few spaces free and it took us a while driving around to find one!
Mrs Bradford, 28 Aug 2022
Car Park 1
5 out of 5
Everything went well, and staff were very helpful
Mr George, 28 Aug 2022
Car Park 1
5 out of 5
The whole parking process from beginning to end was faultless and stress free
Mr Hughes, 29 Aug 2022
Car Park 1
5 out of 5
All done online with no issues at all. Parking in Car Park 1 means a minutes walk to the terminal- no waiting, no transfers so well worth the extra you pay. ANPR works great and ticket issued automatically on entry and barrier raises on exit. Small fee to cater for any delays adds peace of mind.
Mr Serzeniewski, 28 Aug 2022
Car Park 1
5 out of 5
Make sure peoples information is correct this should be on you as a company as well as your customers we had to pay double for our parking due to a small error with numberplate
Mr Ramm, 28 Aug 2022
Car Park 1
4 out of 5
On leaving the airport car park we were asked to pay another £18 with no explanation as to why! We asked for assistance and we’re told to carry on but this has put me off booking with you again. The same happened to my daughter too who was behind us!
Mrs Garbutt, 28 Aug 2022
Car Park 1
1 out of 5
Easy for departure terminal. What would help would be allocated parking at a specified spot
Miss Tyson, 27 Aug 2022
Car Park 1
5 out of 5
No hassle at all. Drove up to the barrier and it allowed us to enter. The same on our return. Excellent
Mrs Bailey, 27 Aug 2022
Car Park 1
5 out of 5
Viewing reviews 51 - 100 of 5292