Viewing reviews 151 - 200 of 288
We were kept waiting on the way back due to an accident that the staff said had been on going all day . If so they should have checked flights and left sooner . Also booked and paid for car wash I'd did not appear to have been done , mud on all bumpers .
Mr Shaw, 15 Sep 2016
Airparks Meet&Greet with car wash
2 out of 5
although telephoned from luggage collection had to wait at least 15 mins for car to arrive at car park (S1 WFB), our other car was waiting when we came out.
Mr Bassett, 15 Sep 2016
Airparks Meet&Greet with car wash
4 out of 5
Not enough staff dealing with the number of cars arriving. It was raining and there was quite s bit of hanging around waiting to be processed.
Mr Beesley, 15 Sep 2016
Airparks Meet&Greet with car wash
3 out of 5
No we were left waiting to be seen and there was no where to park the car when we arrived
Mr Carter, 14 Sep 2016
Airparks Meet&Greet with car wash
1 out of 5
Yes very helpful and quick in response.
Mr Browning, 14 Sep 2016
Airparks Meet&Greet with car wash
5 out of 5
Wrongly advertising
Mrs Bailey, 15 Sep 2016
Airparks Meet&Greet with car wash
1 out of 5
Everything great but didn't wash the car
Mr Bartholomew, 12 Sep 2016
Airparks Meet&Greet with car wash
3 out of 5
I was very satisfied with the service. The only comment I would have is when you get there for a early flight. It's total chaos & not enough places to leave your car
Miss Reason, 11 Sep 2016
Airparks Meet&Greet with car wash
5 out of 5
Had to wait 50 minutes for our car to be returned then it was muddy on the outside in spite of us paying for it to be washed
Mrs Roberts, 07 Sep 2016
Airparks Meet&Greet with car wash
1 out of 5
Everything went very smoothly with friendly and helpful staff.
Mrs Arthur, 04 Sep 2016
Airparks Meet&Greet with car wash
5 out of 5
I'd booked the wrong dates and the guy in the office was very accommodating and changed them for me, big plus there thank you. However, I was delayed on my return journey. I let the office know but when I got to the airport finally there was some confusion over where my car was, this lead to a 30/40 minute delay in collecting it. So the service there could have been better.
Mr Huffen, 01 Sep 2016
Airparks Meet&Greet with car wash
4 out of 5
Everything was great
Mrs Ahrenst, 01 Sep 2016
Airparks Meet&Greet with car wash
5 out of 5
I got my car damaged and the staff didn't bother to let me know. Complain had been sent
Mr Guerif, 30 Aug 2016
Airparks Meet&Greet with car wash
1 out of 5
The staff were lovely and the car was brought back very quickly but it was a little muddy on the outside.
Mrs Mcfarlane, 28 Aug 2016
Airparks Meet&Greet with car wash
5 out of 5
Return flight was on time, and called the dispatch when bags were collected as instructed, but still ended up waiting more than 20 minutes with tired hungry kids for our car to arrive in the drop off zone. We paid for Bronze car wash but not only was the car not washed at all(still had spider webs and windscreen splattered with dead insects from driving to the airport), it was actually dirtier- like it had been driven through a muddy field.
Mr Cliffe, 28 Aug 2016
Airparks Meet&Greet with car wash
2 out of 5
Car was not washed as per contract. The delivery process works fine but the delays in returning vehicles at a small airport are problematic - would have been standing in the rain for 20 minutes.
Mr Mccomasky, 28 Aug 2016
Airparks Meet&Greet with car wash
2 out of 5
This was advertised as including a car wash. My car was returned looking more filthy than when I left it! Obviously it had not been washed on the day I returned (when there was no rain) and had been covered in dust before a rain shower so looked terrible. Surely the car wash should have been done as near to my return as possible? Not, presumably, at the start of its stay in the car park.
Mr Holmes, 14 Aug 2016
Airparks Meet&Greet with car wash
1 out of 5
Good experience would use again. Meeting point was very Chaotic even at 3.30 in the morning, mainly due to the car park being very busy.
Mrs Anson, 10 Aug 2016
Airparks Meet&Greet with car wash
4 out of 5
Took over half an hour for the car to be delivered from when I called
Mr O'connor, 10 Aug 2016
Airparks Meet&Greet with car wash
4 out of 5
I have sent a formal complaint to your customer services based at Gatwick. The car wasn't cleaned if fact it came back more dirty than when I dropped it off. Also the inside drivers side was very dirty, the footwell was full of lumps of mud and stone grit as if it had be driven by someone working on a building site! I am still waiting for a reply to my email which I sent on Friday 29 July, I do expect some compensation to be made and await a response. I did bring this to the attention of the driver who returned the car, but to be honest I really don't think he cared! I have taken some photos of both the outside and inside at the airport before we left to drive home. Really can not believe this very poor service. Just for interest the car had been valleted the day prior to our arrival at Birmingham airport 22 July.
Mr Gribble, 31 Jul 2016
Airparks Meet&Greet with car wash
5 out of 5
Did seem to wait awhile for the car to be returned, fortunately weather was good but may not have been happy had we been waiting in the rain
Mrs Bowcott, 22 Jul 2016
Airparks Meet&Greet with car wash
4 out of 5
Meet and greet works really well. All ran really smoothly and staff polite and efficient. Will definitely use this service again.
Mrs Fairbotham, 18 Jul 2016
Airparks Meet&Greet with car wash
5 out of 5
Fantastic service all round would definitely recommend and use your service again thankyou.
Mrs Stellitano, 10 Jul 2016
Airparks Meet&Greet with car wash
5 out of 5
Fab staff and service no stress!!
Miss Brown, 10 Jul 2016
Airparks Meet&Greet with car wash
5 out of 5
Great service, car wash was done to good standard, easy and straightforward. Only a quick suggestion, would have preferred car to be outside terminal as long walk to pick it up with cases.
Mr Wragg, 06 Jul 2016
Airparks Meet&Greet with car wash
5 out of 5
Staff were helpful and the change over was good. My car wasn't washed.
Mr Millard, 06 Jul 2016
Airparks Meet&Greet with car wash
1 out of 5
Excellent
Mrs Heritage, 04 Jul 2016
Airparks Meet&Greet with car wash
5 out of 5
Can not fault it it was easy, fantastic well done
Mr Reilly, 01 Jul 2016
Airparks Meet&Greet with car wash
5 out of 5
The meet and greet service was very efficient. We were on our way home within 10 minutes of coming out of departures, and in a clean car.
Mrs Wheeler, 30 Jun 2016
Airparks Meet&Greet with car wash
5 out of 5
The wait time was over 20 minutes, which was too long for this type of service.
Mr Soloman, 23 Jun 2016
Airparks Meet&Greet with car wash
2 out of 5
Chaotic on site when we arrived. Waited 20 minutes for service. Not much better on return. Poor service experienced at a UK airport drop off.
Mrs Newborough, 26 Jun 2016
Airparks Meet&Greet with car wash
1 out of 5
All Good thanks
Mr Dodd, 20 Jun 2016
Airparks Meet&Greet with car wash
5 out of 5
Disasters from the start, had to wait for the car to be collected, when we arrived back from Malaga I called for the car , we had to wait 45mins for bags then we went to collect the car , as we drove out the car park, I put the ticket in the machine and it asked me for £12 , I had to reverse back , then I called you and was told nothing we can do, so I ended up paying £17 to get out, I didn't know you were taking my car 24 miles away, I assumed the car was left there, never will I do this again, a complete ripoff, plus people driving my car putting miles on it, what a crap system, people running round in high vis jackets taking people's car keys, stupid! Not for you though you're talking there money too, you're never get mine again.
Mr Salmon, 15 Jun 2016
Airparks Meet&Greet with car wash
1 out of 5
All good
Mr Smith, 08 Jun 2016
Airparks Meet&Greet with car wash
5 out of 5
car was filthy and we were not given any paperwork so we had difficulty getting the keys could not understand the accents of any of the men who were working i do not think english was their first language
Mr Redfern, 08 Jun 2016
Airparks Meet&Greet with car wash
3 out of 5
We paid for the car to be cleaned inside and out. It was not cleaned inside. And the outside was left with water marks and required another wash. A refund has been issued, thankyou.
Mr Marston, 07 Jun 2016
Airparks Meet&Greet with car wash
2 out of 5
Had paid to have my car cleaned, wasnt done and looked like it had been used as a rally car! Staff didnt want to know...never ever will i use you again!! Awfull and it was not cheap!! Have complained!
Mr Topp, 06 Jun 2016
Airparks Meet&Greet with car wash
1 out of 5
I had booked parking + car wash. the car wash was not done - and the staff there were very unhelpful when I asked about why it hadn't been done
Ms Louise, 02 Jun 2016
Airparks Meet&Greet with car wash
2 out of 5
Perfect from start to finish
Mr Desai, 02 Jun 2016
Airparks Meet&Greet with car wash
5 out of 5
We payed for park and go with car wash but the car had not been washed.
Mr Paul, 01 Jun 2016
Airparks Meet&Greet with car wash
3 out of 5
Yes very helpful
Mrs Haynes, 01 Jun 2016
Airparks Meet&Greet with car wash
5 out of 5
We paid for a car wash on our return only to find that this had not been done, tried to find out why from the driver who could not advise as to why, just shrugged his shoulders. Phoned the contact centre who then advised they had a lot of this and it was misold?
Mr Vigurs, 31 May 2016
Airparks Meet&Greet with car wash
1 out of 5
I booked the car wash. It wasn't done. No explanation, no apology but now I'm being bounced around "nothing to do with me" style
Mr Smith, 31 May 2016
Airparks Meet&Greet with car wash
1 out of 5
Staff very rude and unhelpful especially upon our return, as part of the service my car should have been washed and wasn't, when I raised this with the staff they had no compassion at all offered no apology and said contact customer services!! They then asked me to sign to say I was happy with the car, I refused and I would like to know if it was signed by the staff?
Mr Ashton, 30 May 2016
Airparks Meet&Greet with car wash
1 out of 5
Staff and call centre staff were very helpful, car was there on time when I landed even though we had a 2.5 hour delay, well done all!
Mr Webbe, 30 May 2016
Airparks Meet&Greet with car wash
5 out of 5
The car was not washed as specified when we booked this and on our confirmation, disappointing and not clear where to park when we first got there.
Miss Lambert, 29 May 2016
Airparks Meet&Greet with car wash
1 out of 5
I was expecting a car wash, which didn't happen, otherwise a good service, will use again.
Mr Russell, 29 May 2016
Airparks Meet&Greet with car wash
4 out of 5
Stood on car park for 15 mins in the rain waiting for car. plus it was never washed as promised
Mr Tulloch, 28 May 2016
Airparks Meet&Greet with car wash
2 out of 5
Yes. The staff were exceptionally helpful
Mr Nicholson, 28 May 2016
Airparks Meet&Greet with car wash
5 out of 5
I was very disappointed that when I returned from my holiday that my car was delivered back to me unwashed. It is clearly stated on the booking form that your service included a car wash. No one seemed interested when I spoke to the attendant at the time.
Mr Price, 26 May 2016
Airparks Meet&Greet with car wash
2 out of 5
Viewing reviews 151 - 200 of 288