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Customer feedback

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Reviews for

  • Average customer rating: 9 out of 10
  • Number of reviews: 589

Straight forward easy booking

8 out of 10Crowne Plaza

Easy and convenient. Great service.

9 out of 10Crowne Plaza

Everything was perfect

10 out of 10Crowne Plaza

Everything as described, 10 percent discount was useful.

9 out of 10Crowne Plaza

Great location with plenty of dining options nearby. Large car park on site and a short taxi transfer takes all the stress away. Hotel food excellent with good service. highly recommended.

10 out of 10Crowne Plaza

Everything was fantastic, hotel and parking was excellent. This was the second time we have used the Crowne Plaza at the NEC at Birmingham and will use it again fabulous service.

10 out of 10Crowne Plaza

Everything was very good no negatives

10 out of 10Crowne Plaza

Great hotel with lovely staff. Very convenient for airport as we went the night of our stay to drop luggage then flew the next day!

10 out of 10Crowne Plaza and breakfast

There was an issue with the hotel where they said we needed to pay even though we’d payed through the app. An issue with the booking of the parking and an issue with only having vouchers rather than a refund

4 out of 10Crowne Plaza

I arrived at the crown plaza hotel nec Birmingham to be told by the reception they had no record of our reservation it took us over a hour to sort things out no a good start to our holiday

3 out of 10Crowne Plaza