Alicante Airport Reviews
Rated 4.7/5 based on 313 customer reviews.
Summary: Customers consistently rave about on-time, reliable transfers both on arrival and return—many said everything “ran like clockwork.” They also love the clear communication and easy booking, with straightforward instructions, timely texts/updates, and meeting points that are simple to find. Reviewers frequently mention friendly, professional drivers and clean, comfortable vehicles, with staff often helping with bags and sharing local tips. All of this comes at great value and with a hassle-free experience, prompting many to recommend the service and book again.
The outgoing trip to the resort wasn't ideal as the coach driver hadn't even arrived at the airport so we had to wait over half an hour until he did, and then a further hour for people on other flights to come to the coach, We couldn't fault the return journey to the airport. The coach arrived on time to pick us up.
Verified Customer -
26/04/2026
No problem always let you know when there are arriving day before which I’m so happy about
What more do you need
Verified Customer -
26/04/2026
We booked ReturnTransfers from Alicante Airport to Benidorm. Great Service and Communication. Easily Accessed via Website.
Clear instructions on Arrival and Departure. Excellent Friendly Staff and Drivers.
Would definatley use again!
Verified Customer -
23/04/2026
Cars turned up on time although did not get SUV which I paid for so would expect some refund for this .... felt as if return to airport car did smell of cigarette smokec
Verified Customer -
22/04/2026
Everything fine, except pick up in incorrect street. Think this is caused by Holiday Extra site not allowing you to add a new address, it needs to be already on there site, they really need to update!
Verified Customer -
22/04/2026
The taxi driver was very helpful and took us around the seafront at no extra cost and explaining where to visit. He also was on time at the airport texting to let us know he had arrived and where to meet him.
Verified Customer -
20/04/2026
Very easy transfer, and pick up, no problems at all, would recommend and use again
Verified Customer -
20/04/2026
Drivers present at the appointed time ,lovely comfortable taxi.drivers were courteous and polite
Verified Customer -
19/04/2026
The transfer was seamless, communication was excellent and the price was very good.
Verified Customer -
18/04/2026
Pick up and drop off were both on time and went very smoothly thank you
Verified Customer -
16/04/2026
This is a great service; excellent communication re pick up/drop off arrangements, reliable and at an extremely good price. The hassle free way to start and finish your holiday!
Verified Customer -
14/04/2026
Helpful customer service, timely pickup/departure and easy to track.
Verified Customer -
13/04/2026
Easy booking process. Competitive price. Airport and hotel pick up went very smoothly. Vehicles were clean, modern and well maintained. Drivers were polite, friendly and professional as was the representative at the airport. Couldn’t fault that. The only issue was that there was a risk of industrial action and we tried to contact the service provider to bring the pick up time forward. I accept it was only 24 hours before but I spoke to three people (two via online chat, one via telephone) and no one was able to assist). Holiday Extras said I’d need to talk to Holiday Taxis, Holiday Taxis said I’d need to speak to the Holiday Extras or the provider, the service provider said I’d need to speak to Holiday Taxis. In the end, I gave up fortunately the industrial action was cancelled so everything was fine but had that’s besides the point. Trying to get hold of someone who could help at short notice was a very frustrating experience and put the dampers on what otherwise was a very positive experience.
Verified Customer -
11/04/2026
I thought the service and information was excellent. The drivers were there early on both trips and the driver who met us at the airport was very friendly and helpful. I would definately book this service again as much quicker and stress free than a coach transfer. Same price as a taxi but guaranteed to be there and collect.
Verified Customer -
14/04/2026
Turned up on time.
Very clean car.
Driver was very welcoming.
All good.
Verified Customer -
10/04/2026
excelent vehicles and drivers, giving us a safe and speedy transfer
Verified Customer -
09/04/2026
We were disappointed with the length of time it took to get to our hotel. We thought about an hour but in fact, it took nearly 2 hours.
Verified Customer -
08/04/2026
Hector our driver was lovely, smart,polite and a safe driver, please thank him.
Verified Customer -
08/04/2026
Perfect, arrived on time both at airport and return journey, driver was super helpful…went the extra mile. Car was very clean and we felt safe and secure at all times. Have recommended to family and friends.
Plus was also good value
Verified Customer -
07/04/2026
Usual quality service, unbeatable at the price.
Verified Customer -
06/04/2026
Very happy with this service professional driver comfortable coachs
Verified Customer -
04/04/2026
Had to wait around at the airport for quite a bit, longer than was comfortable, which was disappointing as it was meant to be the express. Then you're just on the general pick up coming home which was a very early pick up. Got me there and back in plenty time though.
Verified Customer -
06/04/2026
The waiting for people who haven’t adheared to meeting places and times
Verified Customer -
04/04/2026
I pre-booked parking at Teesside Airport, everything worked well and the price was great.
Verified Customer -
26/03/2026
Everything went like clockwork no worries i cannot think of anything that would improve the service
Verified Customer -
02/04/2026
Excellent service from start to finish and really good price
Everything was on time and no complaints at all
Would recommend to anybody and will be booking again
Verified Customer -
01/04/2026
So easy to book. Friendly and helpful drivers. Picked up on time 10/10
Verified Customer -
31/03/2026
Great service didn't have to wait long. Bonus on the way home a mini coach turned up and 2 pick up got to airport so quickly..
Always had great service and can do it all on the app.. .. thanks guys keep up the great service. N Chapman.
Verified Customer -
02/04/2026
My husband is disabled and they let us sit in front of seats
Verified Customer -
29/03/2026
Instructions took us straight to desk and we were dealt with straight away with clear instructions
Verified Customer -
24/03/2026
Both journeys very pleasant in a very comfortable car with courteous drivers.
Verified Customer -
24/03/2026
Driver arrived on time and kept in contact by text and calling
Verified Customer -
23/03/2026
Waited a long time to leave the airport. No email to say what time my return coach was. This has happened the last 2 times I've travelled through you.
Verified Customer -
24/03/2026
Transfer bus easy to find after checking with the Benniconnect desk on floor -2. Transfer departed within 20. Mins. I was the 2nd drop off (Hotel Rosamar). Received a text message regarding my return to the airport to which the transfer bus was bang on time.
One slight issue on the return was the bus was not displaying a benniconnect sign. It Was only when I happened to check with the driver that it was indeed my coach. It had an Easy Jet sign in the window which could have been confusing.
Apparently the benniconnect sign was hiding behind this!
All in all a great , cheap service. I will definitely use them again.
Verified Customer -
21/03/2026
Collection and transfer was fast and efficient. The return journey was equally as good. Would recommend holiday extras
Verified Customer -
21/03/2026
I always book with Holiday Taxis but Holiday Extras beat them on price this time.
Verified Customer -
22/03/2026
All in all very good .. waited a while for coach to depart .. but shown to coach and desk was easy to find .. on way back coach was already there so was a great experience
Verified Customer -
20/03/2026
Great price, explicit instructions and ran like clockwork . Clean and comfortable coaches with very friendly drivers . Will definitely book again
Verified Customer -
18/03/2026
Holiday extras provided this transfer at a very competitive price. It was our first time to Alicante and our first time to Benidorm, so we were hoping for a smooth service. That's exactly what we got when we're greeted by the Bennie Connect staff at Alicante airport. They were so friendly and immediately put us at ease even explaining that there may be a slight delay as other passengers were behind us. We booked a return transfer and the drivers on both journeys were true gentlemen and the vehicles were immaculate. I've already used Holiday extras again since to book a return transfer in Mexico and I'm confident this will be just as smooth.. Thank you!
Verified Customer -
16/03/2026
Spot on with timing's and coaches always nice and clean .
Alerts great to spot on
Verified Customer -
16/03/2026
Instructions easy to follow . Friendly helpful drivers
Verified Customer -
16/03/2026
Driver was waiting for us at the airport and the service was excellent
Verified Customer -
14/03/2026
The hole experience went well totally stress free driver very helpful
Verified Customer -
14/03/2026
On arrival we had easy instructions to find our driver at the airport, no waiting about, and dropped exactly where we wanted. Collection was also a smooth process, delivered right at the departures door. Will definitely use again.
Some light music might be nice, as our drive there was very quiet...
Verified Customer -
14/03/2026
The pick up was there as soon as we walked out of the airport, so easy to navigate. We didn’t wait long for the other passengers to board and we were dropped off right outside our hotel. Another thing I would like to mention is on my last trip Alicante airport was blacked out and the help I got from Holiday Extras was exceptional.
Verified Customer -
14/03/2026
Instructions clear precise simple to follow not too long to wait at airport before setting off, problem when I retrieved my case at drop off someone else had taken it contacted bus company and problem solved quickly and soon had my case returned so thanks Beniconnect, Return transfer spot on informed of pickup time and location plus a link to follow its arrival bus clean and tidy on both journeys
Verified Customer -
18/03/2026
The process was seamless and I was very pleased with everything. All information was very clear and our pick up at the airport was exceptional. Our driver was extremely friendly and the car was immaculate making our journey first class. The problem we had was on our return when we received the pickup from our apartment to the airport. The collection point was in the wrong place. When I reached out to the company they said only directions from you would be carried out. I contacted you online to be told nothing you could do and the company had to make arrangements. I tried the company again and they still said no. This left us very uneasy however we were exceptionally lucky with our driver who text us and said are you at this address and we could tell him our precise location. Without the expertise of the driver we would not have been picked up. Your company took payment therefore you should have helped. I would be reluctant to book through you in future.
Verified Customer -
09/03/2026
Superb service. Both drivers were courteous and careful drivers.
Verified Customer -
08/03/2026
Everything perfect as expected, used this service many times and would highly recommend.
Verified Customer -
14/03/2026
Very cheap, very reliable, excellent communication at all times. Incredible value for money.
Verified Customer -
08/03/2026
Pick up times were spot on, no waiting around.
Verified Customer -
07/03/2026
Great service driver was waiting very friendly and efficient no problems at all
Verified Customer -
07/03/2026
Our driver Patrick (Patricio) was so polite and lovely from start to end. He was communicating with us before we landed so we knew exactly where to find him, He carried all our cases and told us loads of information about the area along the way. Great service, great guy.
Verified Customer -
06/03/2026
Amazing service both drop off and return drivers amazing. On way back we got picked up in a Mercedes mini van. Luxury.
Verified Customer -
04/03/2026
Superp communication , proficient and professional drivers
Verified Customer -
02/03/2026
Well organised, taxi was waiting for us and communication was good. Would use again
Verified Customer -
01/03/2026
Only thing was the wait on the bus for everyone to get there.
Verified Customer -
28/02/2026
Brilliant service from pick up at airport to going home i would definitely recommend and use again 10 out 10 from price and lovely drivers
Verified Customer -
26/02/2026
Always on time ,comfortable coaches, good drivers, good value for money.
Verified Customer -
27/02/2026
Handled perfectly from start to finish. Kept informed and updated throughout.
As first time users of service was great knowing exactly where to go and what to do.
Verified Customer -
24/02/2026
Pick up from airport on time, nice new vehicle. Pick up from hotel on time but older vehicle, still ok though.
Verified Customer -
23/02/2026
Everything was perfect. The booking process was easy and reassuring. Needed to change the vehicle after booking as numbers altered, but this was a breeze. Chat was instant and so helpful, received clear instructions. Voucher worked perfectly when rebooking. The actual ride was also 10/10, the transfer provider messaged early and clearly to reassure and keep us in the loop both ways. And the driver, can't remember her name, but she was prompt, efficient, polite, funny and brilliant. I would wholeheartedly recommend to anyone. Many thanks
Verified Customer -
20/02/2026
Absoulutley perfect serviice easy straight forward will definetly use again well done
Verified Customer -
19/02/2026
Apart from a long wait at the airport and a change of return pick up point, the service was quite good and comfortable!
Verified Customer -
16/02/2026
Easy procedure. Bus waiting outside airport.
Contact made with hotel 48 hrs before return journey re pickup. Arrived at airport in good time
Verified Customer -
16/02/2026
No but still away and booked return on 27th February so can’t fully coment yet .?
Verified Customer -
14/02/2026
Driver was exactly where he said he would be and was waiting on arrival. He was very friendly and helpful. Same driver on return journey, again on time and in right place. Our only little whinge with holiday extras is you always arrange return transfer far too early meaning often we are at airport 3 hours ahead of departure and many times the check in desk hasn’t opened!
Verified Customer -
13/02/2026
Everything went well from pick up to drop off
Verified Customer -
13/02/2026
I was expecting because I read that there could be a maximum of one hour waiting for the bus, but the bus was there and we left straight away. The return journey was long because we picked up in Lavante and then Pontiene but it was pleasant enough and got us to the airport on time.
Verified Customer -
13/02/2026
Turned up just slightly later than expected.
A little confusing getting 2 messages minutes apart with vastly differing pick up times
Verified Customer -
13/02/2026
On time swift transfer polite helpful driver
Verified Customer -
07/02/2026
The driver was there waiting for us, smartly dressed and polite, straight to our destination without a hitch.
Verified Customer -
09/02/2026
Everything went smoothly.
The only thing we were not confident of, was the pick-up. Didn’t realise we had to confirm online, usually the hotel is notified and passes information on. Which is more straight forward.
Verified Customer -
13/02/2026
Bus on time both ways very pleasant driver not too many drop offs bus was clean inside and out
Verified Customer -
03/02/2026
No issues with transfer from and to the airport. Had to wait 40 mins going to resort but this was expected. Express transfers . First to be dropped off at hotel . Would use the company again
Verified Customer -
02/02/2026
Driver was waiting for us at Arrivals - but then he had to go and get his car from the car park - so there was a slight delay of around 5 minutes - not his fault - think it must be airport restrictions
Verified Customer -
02/02/2026
Everything went well except the return pick up was 25 minutes late and I was panicking as there was no tracking and was unable to contact anyone think a live tracking on ur driver would be very useful
Verified Customer -
29/01/2026
Prompt professional service. Comfortable clean vehicles. Friendly drivers.
Verified Customer -
28/01/2026
Everything was good.... from the moment I landed till the moment i arrived at the airport...
Verified Customer -
27/01/2026
All on time and great communication- lovely family company who transferred us
Verified Customer -
21/01/2026
The downside we had to wait for 1 person coming off a different flight and it took longer than a hour.
Verified Customer -
20/01/2026
Got airport instructions clear to find office directed to coach easily excellent service well done
Verified Customer -
19/01/2026
All went smoothly to meeting driver and journey
Verified Customer -
14/01/2026
Confirmed drop off in Benidorm changed at airport to different location
Verified Customer -
14/01/2026
Both transfers worked well. On time and good service
Verified Customer -
11/01/2026
Everything from booking to receiving updates went very well
Verified Customer -
11/01/2026
Easy booking transfers and text messages for times and returns
Verified Customer -
10/01/2026
Easy to book. Easy to find on arrival.
Very good communication
Verified Customer -
11/01/2026
We arrived at Alicante airport and the driver was waiting, he was friendly and very pleasant. The vehicle was clean and he drove carefully and safely. On our return the vehicle arrived exactly on time and the female driver was again friendly, chatty and drove excellently. 10 out of 10
Verified Customer -
08/01/2026
Great service. It did however take a long time to depart alicante airport.
It would be good if pick up was the same place as drop off. Not knowing benidorm it took a while to find the pick up point. Bus arrived spot on time.
Verified Customer -
06/01/2026
Because of the drivers, not great, English that wasn’t a problem. I think there should be some screen on the bus which tells you which drop you’re going to be once they’ve worked it out.
I see they use an app for checking the customers. Why can’t there be a screen on the bus but links and then says Venus next hotel and then you know on the screen as well in what order you’re going to be because you don’t know how long you’re gonna be on the couch I know it takes 45 minutes but then there could be 10 drop-offs and you could be the last
Verified Customer -
05/01/2026
Transfer was quick, comfortable and on time both ways.
Verified Customer -
04/01/2026
My sister was supposed to arrive at the same but here flight was delayed because of a medical incident.
I contacted the driver and he got in contact with the office who re- arranged the driver to take us up later .. very efficient service.
Verified Customer -
03/01/2026
We booked the service from Alicante airport to Benidorm. The bus was easy to find at the airport and the trip into Benidorm was about 45 minutes, which was quite fast considering the traffic conditions at the time, but unfortunately we could not be dropped off outside our apartment block due to the narrowness of the streets in the old town, I understand the problem. We were told about the new drop off five minutes before we boarded the bus. We were dropped approximately half a mile from our apartment with no idea where we were, not much fun at 83 years old dragging luggage up the hills of the old town not knowing where you are going. Why did the bus company not tell us about the change of drop off when we booked? At least we could have planned for the change.
Verified Customer -
07/01/2026
Everything was spot on,on time,curtuse,polite and very friendly, I would recommend it with out hesitation.
Verified Customer -
01/01/2026
Highly recommended company to use quick and easy to book on line or via the phone. Always had an excellent service by the call agents.. great prices esp if you can book early too and a good discount given ..
Verified Customer -
30/12/2025
Super service as always perfect transfer well done ...
Verified Customer -
28/12/2025
Driver on time. Exceptionally polite. Helped with bags. Got us to our destination hotel without any traffic problems. Professional courteous.
Verified Customer -
26/12/2025
Everything was as it should be, courteous drivers, knowledgeable and nice clean vehicles.
Verified Customer -
18/12/2025
The shuttle bus was comfortable and the driver pleasant. We didn't have to wait too long before our journey began. What I didn't realise is that with a shuttle bus it doesn't take you to your hotel as per the voucher information, but to the nearest bus stop. They advise this is due to narrow roads and accessibility to the hotels so do be aware that you may not be dropped off outside but may have a short walk to get to where you're staying. This is something that could be added to the voucher when you book so it doesn't cone as a surprise. Otherwise a great service that's reasonably priced.
Verified Customer -
16/12/2025
Yes the email you sent me started with welcome home but I ain't due to be picked up till 10/01/26 for my return home,I hope you can clarify that this is still the case as I definitely booked a return transfer,thank you Peter Faulkner
Verified Customer -
14/12/2025
Totally happy with the service. Great coaches, quicker transfers than a tour operator. A great experience through booking and information received in destination as well as communication via emails
Verified Customer -
11/12/2025
I use holiday extras everytime! Never beaten in price or service
Verified Customer -
11/12/2025
The check in point was easy to find.
The coach got us quite close to the hotel.
The pick up was on time and got us to the airport on time.
Verified Customer -
09/12/2025
Very smooth service, with good communication. No stress, no worries, just what you need when going on holiday.
Verified Customer -
07/12/2025
Could do with faster rep's at the kiosk now this new system ees is in. Be nice if we didn't wait so long to depart from the airport as well.
Verified Customer -
01/12/2025
Everything ran smoothly and efficiently. Would definitely use again
Verified Customer -
01/12/2025
Very easy from airport to get transfer coach
Verified Customer -
01/12/2025
Ive travelled the world and stayed in some beautiful places,this was no different,bargain price,great location,everything was perfect,will be booking again and taking friends as well 10/10.
Verified Customer -
01/12/2025
I was very impressed with the whole experience the ease of booking, the price and the service.
I was met at the airport on time and dropped to my hotel promptly with no issues and the same on my return journey to the airport
The whole service was flawless I will most definitely use again..
Verified Customer -
29/11/2025
Everything was start to finish highly recommend
Verified Customer -
30/11/2025
Waited ages for the coach to leave and we were the last to be dropped off
Verified Customer -
29/11/2025
My experience with Holidayextra was first class they were on time going and coming back and the driver l felt went the extra mile my updates from Holidayextra going and coming back made my pick up time and return time was very good l would strongly recommend Holidayextra. Well done Holidayextra first class
Verified Customer -
28/11/2025
Brilliant service… we got a private taxi. It was 29 mins from airport to Hotel. I took one star off for the speed the driver was going. It was good not to hang about but it was ridiculously fast
Verified Customer -
24/11/2025
Everything went as planned, good communication
Verified Customer -
23/11/2025
Yes I have had a wonderful experience with HOLIDAY EXTRAS , keep up the good work .
Verified Customer -
25/11/2025
Budget travel, no good for elderly or those with mobility issues.
Verified Customer -
23/11/2025
Perfect service with all information needed provided.
Verified Customer -
22/11/2025
All pick up times were perfect . Transfer was great . Coach was good and so was driver . The one complaint was the distance from the drop off to the hotel . A mile trek through Benidorm with all our luggage . We watched in envy as coach after coach dropped off guests at the door .
Verified Customer -
22/11/2025
A very efficient service in a very nice vehicle
Verified Customer -
22/11/2025
Cannit fault at all. On time very courtious and lovely clean vehicles
Verified Customer -
19/11/2025
Locating your stand at the airport was not instructed
Verified Customer -
19/11/2025
Driver arrived on time, he was polite and courteous. The vehicle was bigger than we booked so travelled in comfort
Verified Customer -
15/11/2025
Simple booking process, competitive pricing, notifications received prior to travel & reliable company. I would definitely recommend and use Holiday Extras again.
Verified Customer -
10/11/2025
Pick up at Alicante was superb the driver was attentive polite and safe
The pick up to return to Alicante was not so good the driver was distracted by technology and unfamiliar with the vehicle
Verified Customer -
10/11/2025
Pick up back to the airport was a bit too early...he picked us up at 6.30 and our flight wasn't until 10.25 ...for a 40 min transfer .
Verified Customer -
09/11/2025
I was greeted and the driver had my details to hand, The transfer did not take long we were given an estimated time of arrival. My luggage was stored and retreated for me. It was a small transfer both ways.
Verified Customer -
08/11/2025
Excellent service couldn’t fault it either way delighted with the driver
Verified Customer -
08/11/2025
We were expecting to be met inside the airport terminal. Instead we received a message in Spanish from an Uber driver asking us to meet outside. I wasn't sure if I had booked 2 different rides. Using Google translate and several messages, we eventually cleared up the confusion. It would have been useful if holiday extras had explained that you had changed the pickup arrangements.
Verified Customer -
08/11/2025
Excellent service. Prompt, on time pick ups both ways. Lovely friendly taxi drivers. Definitely recommend. We always book with holiday extras - wouldn’t choose anyone else. Thank you!
Verified Customer -
11/11/2025
All was ok but the transfer company decided when they were picking me up from the hotel to go to the airport. I would have liked to pick my own pick up time. I did message them on the whatsapp number they messaged me on to change the time but I got no replay. No all bad though,the cars were on time and were nice cars with pleasant drivers.
Verified Customer -
03/11/2025
Would definitely use Holiday Extras again as they deliver every time!! From Airport parking to over seas transfers. Perfect!!
Verified Customer -
01/11/2025
Taxi driver waiting for us at the airport where he said he would be and pick us up from the hotel on time. Minibus taxi clean and comfortable. Driver very courteous
Verified Customer -
30/10/2025
When I arrived in Alicante Airport, I received several messages to say where to meet the driver and had a warm welcome from the driver !
On return, 5 days before return, I noticed my message say that their driver will pick me up at 11am which it's my departure flight, so I inform them to say please pick me up at 8am instead, got replied to say no problem, on the day before departure I got a message that say driver will pick me up at 7.15am which isn't problem, then I got myself ready at 7am, at 7.30am driver hasn't turn up, so I either message or rang the company, realised they have block my number for no reason, of course I got panic but driver did turn up at exactly at 8am which was relived, but why did they gave me two different times and cut off my phone number ?!?!
Verified Customer -
29/10/2025
The communication and service from start to finish was outstanding. This will be our future transfer preferred booking.
Verified Customer -
26/10/2025
Our flight outbound was delayed but your driver was there waiting and was there for the return with no issues quality service
Verified Customer -
24/10/2025
The transfer went perfectly great communication for the drivers on arrival at Alicante and on departure from Benidorm will certainly use again
Verified Customer -
19/10/2025
The reason ive marked a 6 is that the driver on the way to our accomodation was on his phone continually txting which when driving at 70mph isn,t ideal, the driver on our return was professional throughout, i,ll continue to use the service as in the past its been great but this time a 6 is all i,ll score
Verified Customer -
20/10/2025
Perfect timing and info for pick up and drop off
Verified Customer -
18/10/2025
Our driver in the return drove like a maniac. We asked him to slow down and he did not like it and refused to help us with our bags at the airport. Very disappointed.
Verified Customer -
19/10/2025
All went smoothly. A bit of anxiety over checking return pick-ip time and place, but was pleased to get a text automatically with the details.
Verified Customer -
18/10/2025
Prompt and courteous service , stress free holiday extra .
Verified Customer -
17/10/2025
Driver waiting outside arrivals. Lovely minibus for 3. Return trip was a Tesla
Verified Customer -
16/10/2025
Excellent communications from initial booking through to return journey, friendly driver .
Verified Customer -
15/10/2025
Excellent service would definitely use again and would highly recommend using
Verified Customer -
14/10/2025
Due to travel disruption, our flight was delayed and we arrived much later than expected. Our driver was also delayed and unable to meet us at the airport. The vendor arranged alternative transport for us very quickly and with no additional charge.
Verified Customer -
15/10/2025
Directions to the desk and coach very clear.
Verified Customer -
13/10/2025
Everything was spot on from notifications and being up dated. Could not fault the service.
Only problem we had was the driver constantly on his phone on our return journey that's why I only gave a 9 .
Verified Customer -
14/10/2025
They were there to meet us on time. Kept in constant contact. Overall excellent service
Verified Customer -
11/10/2025
Great communication from Holiday Extras. Highly recommend
Verified Customer -
11/10/2025
Because it was simple and gave the service it promised
Verified Customer -
09/10/2025
Jesus was a a good driver, on time and helpful
Verified Customer -
08/10/2025
Our driver was lovely, very friendly and the journey was perfect.
Verified Customer -
09/10/2025
Brilliant service very cheap for what you got
Verified Customer -
06/10/2025
Everything was perfect . From collection at the airport & our return to the airport. Can’t fault anything . Lovely friendly staff
Verified Customer -
05/10/2025
Not your fault but we missed outward transfer due to being stuck in the lift at the apartments and had to get a taxi. Apologies but I didn’t inform you in time due to the circumstances.
Verified Customer -
05/10/2025
Bus was clean, Service was swift. Ideal start and finish to a good holiday
Verified Customer -
04/10/2025
The airport parking and transfer process was absolutely great. This was the third time I’ve used this facility and I have every intention to use it again in the future. All the staff and drivers are very very helpful.
Verified Customer -
04/10/2025
No improvement for me
Everything went to plan for us
Verified Customer -
03/10/2025
Brilliant service. The group were very happy with the transfers both ways!!
Verified Customer -
03/10/2025
So easy to book the through Holiday extras
The driver was there waiting in arrival’s
he was polite clean car no hanging around dropped us off by the hotel.
The return journey was just as good..would definitely book transfers through H.Extras again
Verified Customer -
02/10/2025
I contacted the helpline twice to make changes and the service was very good and helpful.
Verified Customer -
30/09/2025
Excellent service for both journeys to and from Alicante airport and hotel. Very pleasant drivers. Only one slight issue otherwise I would have scored a 10. We booked a mini bus for the four of us and 4 cases which we had on the return journey but a saloon car from airport to hotel in Benidorm which was a bit cramped for three people in the rear seats.
Verified Customer -
01/10/2025
Well organised and on time,with very helpful staff at airport and bus driver.
Verified Customer -
29/09/2025
There was a mix up with my return transfer. I thought I had cancelled and I then re booked for the correct day. I hadn't cancelled the original booking. HE still refunded my costs, even although they didn't have too. I would not think twice in recommending Holiday Extras.
Verified Customer -
29/09/2025
Absolutely no improvements
Holiday extras abd taxi firm 10/10
Verified Customer -
29/09/2025
Easy booking and kept upto date with regular emails. Driver was friendly, smooth transfer
Verified Customer -
29/09/2025
Great communication beforehand. Driver waiting on arrival. Efficient transfer to hotel. Driver on time for return trip. Smart Mercedes car. 50 mins vs 2 hours by coach. Highly recommended.
Verified Customer -
27/09/2025
Booking with you and they system is amazing but the driver needs to have a speach translater on the bus to say what hotels drop off and to call the drop off areas I understand he speaks Spanish but a translate system in the bus would be clear and no one understood on the bus. He was very confusing unfortunately
Verified Customer -
29/09/2025
The transfers were fine, unfortunately I had a different incident on my first night of holiday.
Everything else was spot on.
Verified Customer -
26/09/2025
Everything went very smoothly
As someone else said you was brilliant
Thank very much
Verified Customer -
25/09/2025
Our driver Maria Jose was waiting for us as promised in an almost brand new vehicle. She was not only courteous but extremely friendly, knowledgeable and helpful. We were almost reluctant to bid her “Adios” when we arrived at the hotel because we could happily have spent several more hours in her company. Although her English was limited she immediately took on board that part of the reason for our trip was to improve our Spanish, and with the aid of Google translate on her car screen she gave us lots of tips on what was on, where to eat etc.
Verified Customer -
24/09/2025
First time I’ve used holidayextras for transfers but will definitely use again, couldn’t fault them all went very well.
Verified Customer -
24/09/2025
Everything was great, pick up and communication throughout was really good.
Verified Customer -
24/09/2025
Easy to book on line, texts giving how to locate on arrival, good drivers who arrived when and where said.
Verified Customer -
24/09/2025
As an elderly person I would have preferred a taxi rather than a coach as that would have been easier for access. Perhaps this could be an option when booking?
Verified Customer -
23/09/2025
Lovely service, couldn't wish for anything more
Verified Customer -
21/09/2025
Didn't wait long for all passengers to get on the coach and the driver was lovely it helped that we were 1st off and last on on our return journey which was a bonus
Verified Customer -
22/09/2025
Upon landing at Alicante airport (4 adults) we needed the special assistance service for 2 of our party so took longer to disembark. The driver rang me and I explained the delay. She then advised me where the SA needed to take us. The executive car was beautiful, clean and air conditioned. The driver put our luggage in for us and took it out on arrival at the hotel and was very friendly.
Time to come home and we received a message a few days before advising us of pick up time with a 10-15 minute window. Driver arrived at our hotel a little earlier than the pick up time so we were all ready to go. She put our luggage in for us once again and was very helpful and friendly. Booking the transfers in advance was less stressful than trying to find a suitable taxi at the airport.
Would definitely book with Holiday Extras again as the whole process was so easy and we were kept fully informed.
Verified Customer -
21/09/2025
Wonderful experience, lovely clean modern Mercedes estate and friendly driver.
Verified Customer -
21/09/2025
Communication excellent, quick and easy transfer to and from the hotel, can't fault the service.
Verified Customer -
18/09/2025
The communication was excellent regular email and the lady drivers were nice and on time I cou ld not fault anything
Verified Customer -
18/09/2025
Pick up perfect , instructions clear where to go , staff friendly , coming home the coach aircon didn’t work so it was a very uncomfortable journey back to the airport not the drivers fault but needs to be addressed
Verified Customer -
19/09/2025
Use transfer shuttle all the time, no issues
Verified Customer -
18/09/2025
Everything as requested. Car and driver excellent.
Verified Customer -
20/09/2025
Excellent communication and punctual will definitely use again
Verified Customer -
17/09/2025
Was 1st introduced to this site recently and I was impressed with how well they handled their work. Effectively efficient effortlessly. Seriously great services.
Verified Customer -
18/09/2025
Very efficient on arrival and departure, driver very helpful with helping with bags,cases etc
Verified Customer -
17/09/2025
Everything went well the buses were on time if anything could be changed put on another few buses to cut down so many pick ups as it took one and a half hours to just get out of Benidorm.
Verified Customer -
17/09/2025
Perfect no hassle at all
Really good communication
Verified Customer -
16/09/2025
Pleasant greeting, a very good organised service
Verified Customer -
18/09/2025
Everything went straight forward no waiting around.
Verified Customer -
16/09/2025
The drivers were polite, punctual and the cars were tidy.
Verified Customer -
14/09/2025
Pick up from Antonio at airport was excellent. Very enjoyable but they gave the drivers the wrong address to drop us off/ pick up. Even though I msg them a few times the correct one that I originally booked. Because of this there was a bit of a problem on the return but the driver was really good and sorted it. Otherwise it would be a ten
Verified Customer -
11/09/2025
I think having small bottles of water when you arrive would be a good idea.
Verified Customer -
10/09/2025
Accident on the motorway caused our driver to go through Alicante. Took a bit longer but we arrived well before the coach transfer. Great inniative driver.
Verified Customer -
10/09/2025
Driver was there on time and communicated well, the only downside was that we booked a luxury car and got a Mercedes 6 seat minibus which really isn’t my idea of a luxury car.
Verified Customer -
07/09/2025
accurate instructions sent as to where to locate my taxi, no problems, easy to book
Verified Customer -
04/09/2025
Everything went smoothly from bothe arrival and departure would recommend this service
Verified Customer -
30/08/2025
Everything was great easy to get to bus and drop off was quick
Verified Customer -
30/08/2025
Booked an 8 seater taxi to take us to Birmingham Airport a couple of weeks before we were to fly to Alacanti airport and to pick us up on our return.Everything went as planned.We left a case by the carrousel at Birmingham airport when we arrived home but Muhammad who picked us up was very patient and waited while retrieved the bag.
Verified Customer -
29/08/2025
Everything was spot on, turned up on time and very friendly service
Verified Customer -
28/08/2025
All went so smoothly, no great wait,friendly driver.pick up on time.
Verified Customer -
23/08/2025
Great and easy way to book transfers always on time and great communication about pick up times . Julie
Verified Customer -
26/08/2025
Absolutely brilliant kept us updated on the time of pick up when we went and when we finished our holiday
Verified Customer -
18/08/2025
Very helpful such polite drivers great service
Verified Customer -
10/08/2025
The transfer was smooth once it was sorted. I didn’t get notified where I needed to go to collect my transfer on arrival, it took me 2 phone calls to your emergency number to get the details.
Verified Customer -
11/08/2025
Highly recommend booking again 16th September 2025
Verified Customer -
05/08/2025
Always on time with brilliant communication.
Verified Customer -
04/08/2025
Excellent service from helping us to upgrade before we travelled.
The speed at which we were allocated our vehicle
The driver on the return journey was so entertaining and informative which was rewarded.
Verified Customer -
01/08/2025
Reliable trusted company,I used several times
Verified Customer -
29/07/2025
Holidayextras are the only company I would use their reliability is brilliant.
Verified Customer -
24/07/2025
Took the worry they were there with a amazing service
Verified Customer -
23/07/2025
Great service , met by friendly driver who was very helpful dropped us off right by hotel and collected when needed for shuttle back to airport
Verified Customer -
23/07/2025
Both trips went smoothly with the friendly drivers on time on both occasions
Verified Customer -
23/07/2025
The driver could not have been helpful with handling luggage and giving directions
Verified Customer -
20/07/2025
Not the first time we have used Holiday Extras for our airport transfer for our stay in Alicante. We book a private transfer for the three of us. On time for collection when we arrived regardless of the flight delay and on time to pick us up for the return trip. First class service and totally reliable Will use again next year and would highly recommend
Verified Customer -
20/07/2025
Brilliant service would highly recommend to friends and family
Verified Customer -
18/07/2025
Excellent transfer,much cheaper than the holiday package were quoting. Definitely be using them again.
Verified Customer -
17/07/2025
great price easy to book and no problems with transfers both on arrival n departure got msgs to confirm well in time
Verified Customer -
16/07/2025
Good service. Only waited a few minutes before leaving airport
Verified Customer -
15/07/2025
Driver was there to pick us up on time at both the airport and for the return. Great service would definitely recommend and use again.
Verified Customer -
17/07/2025
Great service easy to understand and polite at all times
Verified Customer -
14/07/2025
I would like to receive the pick up time about forty eight hours before for departures
Verified Customer -
09/07/2025
The driver was there on time and easy to identify. He was very helpful and attentive with quick loading.
Journey was smooth and got us to our location quickly.
Verified Customer -
09/07/2025
As with all my previous bookings, this company offer excellent service and value for money. I do not use any other company for my holiday transfers.
Verified Customer -
07/07/2025
Holiday Extras was great!! Our flight going out was delayed so we arrived nearly 2 hours late , but the company who holiday direct uses was there to sort thing smoothly. Leaving ours holiday back to the airport was great with fantastic communication. Will definitely use this company again.
Verified Customer -
10/07/2025
Excellent service as always would recommend.
Verified Customer -
05/07/2025
Very easy finding where to go and collection straight forward and on time.
Verified Customer -
09/08/2025
We were picked up on time and dropped off on time, what more would you want
Verified Customer -
01/07/2025
Excellent service staff at Alicante airport very helpfully driver friendly and a nice clean car on journey to and from airport would recommend and use again if needed
Verified Customer -
01/07/2025