Accessibility at Holiday Extras

At Holiday Extras, we believe travel should be hassle-free and enjoyable for everyone. That includes making sure our website is accessible, clear, and simple to use for all visitors.

Our Commitment

We strive to follow best practices and standards as defined by the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These internationally recognised standards help ensure our site works well for people with a wide range of abilities and needs.

Features you can expect:

  • Keyboard-friendly navigation: Most menus, forms, and booking tools can be used without a mouse.
  • Screen reader support: Our site works with popular screen readers such as JAWS, NVDA and VoiceOver, and we're continuing to improve this experience.
  • Text alternatives: The majority of images and icons include alternative text for screen readers, and we're reviewing remaining areas to make sure none are missed.
  • Readable design: We're updating our colour palettes to meet WCAG AA contrast standards and ensuring clear, legible font sizes throughout the site.
  • Captions & transcripts: Videos include captions where possible, and we aim to provide transcripts for key video content.

We've made sure our website text is clear and easy to follow, so everyone can get the most from their visit. For extra support, AbilityNet shares tips on making your device easier to use.

Continuous improvements

Our digital team is committed to removing barriers and enhancing your booking experience. Following an accessibility audit, we're updating our design system and booking journey to ensure more features meet accessibility standards as they roll out.


Get in touch

If you encounter any difficulty using our site, or have ideas on how we can improve, we'd love to hear from you.

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0333 038 9635

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