The comments below are feedback sent to us by customers who booked a room at one of our Prestwick Airport Hotels.
- 68% of customers who left a review for Prestwick Airport Hotels would book again
- 261 customers have given an average rating of
The staff were friendly.. the food was ok.. the walk to the lift from reception was ridiculous having mobility issues it was actually easier to use the stairs.. there was a gap under the bedroom door which I got half my foot through it, the window didn't shut properly luckily it was August and not winter.. body wash, shampoo, bubble bath what ever it was in a plastic drinking cup...no instructions of what it was not good if have allergies..glad we were only there 1 night the only good thing really was the fact we left our car there for 2 weeks while on holiday.
Mr Holmes, 31 Aug 2022
Adamton Country House
1 out of 5
The hotel is very tired and unloved, albeit the male receptionist (Robert, i think) was friendly and helpful
Mr Pugh, 29 Aug 2022
Adamton Country House
1 out of 5
Parking ok ! ......Hotel like Fawlty Towers !.... No check in until 4pm at hotel .....Rubbish and black bags piled up next to a full bin in the garden at reception ! ..... Room just passable! ..... Bar not open until 3pm! ....... Evening dinner more like school dinners ! ...... Fire alarm set off at 11pm on purpose by a drunken guest ! ..... Loud music played by another drunken guest until 2pm, when the night watchman was told !
Mr Barr, 01 Aug 2022
Adamton Country House
2 out of 5
The room was adequate, very very basic. The windows were disgustingly dirty and full of spiders, cob webs and mould. I took photos, but can't attach them to the review to let you see how bad they were. Cost of taxi to the airport was an additional £12 each way which was added expense on top of the accommodation & car parking charges.
Mr Phillips, 22 Jul 2022
Adamton Country House
2 out of 5
no they said we had only booked 1 room till i showed them the booking app the hotel was dirty and the taxi airport info needs updating
Mr Connor, 12 Jun 2022
Adamton Country House
1 out of 5
Yes all went to plan , no problems at all
Mrs Fairley, 07 May 2022
Adamton Country House
5 out of 5
The hotel was absolutely awful. Filthy, the worst hotel I’ve ever stayed in. I have photos to prove it.
Mrs Beauchamp, 29 Oct 2021
Adamton Country House
1 out of 5
Everything went smoothly and the guy on reception was very helpful. The bar and breakfast facilities were not available which was very disappointing before a long flight. Lovely hotel but room badly needing renovated. Good price though with airport parking and taxi is around £9.
Mrs Craig, 16 Feb 2020
Adamton Country House
5 out of 5
Everything went smoothly and the guy on reception was very helpful. The bar and breakfast facilities were not available which was very disappointing before a long flight. Lovely hotel but room badly needing renovated. Good price though with airport parking and taxi is around £9.
Mrs Craig, 16 Feb 2020
Adamton Country House
5 out of 5
The hotel is pretty basic, but great value with included airport parking.
Frau Klein, 28 Aug 2019
Adamton Country House
4 out of 5
Exceptional value and service.
Mr Hunter, 03 Mar 2019
Hotel was first class, 2 rooms for under £100 a great deal. Will certainly use holiday extras again.
Riverside Lodge
5 out of 5
We were very happy with the hotel. The staff were friendly. The decor was smart, clean and comfortable. There was a problem with the information you sent me ie an incorrect telephone number for the hotel and incorrect travel directions. Without satnav we would have struggled to find the hotel
Mrs Elliott, 12 Feb 2019
Riverside Lodge
5 out of 5
Perfect from 1st stage to last - no hiccups whatsoever and all ran smoothly :)
Mr Train, 30 Aug 2018
The facilities were amazing and everything we wanted
Adamton Country House
5 out of 5
The hotel was very dated, the room smelt of fish!! The parking was ok. It was ok for a short stop over.
Mrs Collier, 18 Aug 2018
Adamton Country House
2 out of 5
everything went smoothly
Mrs Malcolm, 15 May 2018
Adamton Country House
5 out of 5
Adamton Hotel was not very nice...although was cheap with parking included for 1 week. Next time I would prefer to pay a bit more and stay overnight in a Premier Inn or similar
Mr Rankin, 15 May 2018
Adamton Country House
2 out of 5
I have already sent a lengthy email to customer services. Awful stay. Never recommend this hotel to anyone and probably won’t use holiday extras again either if this is the quality of hotel they recommend.
Mrs Scagell, 14 May 2018
Adamton Country House
1 out of 5
yep-staff were great,everything as described,we arrived too late for meals but they opened dinning room and let us order in take-away and eat there, they called taxi for us everything spot on
Mr Morrison, 18 Apr 2018
Adamton Country House
5 out of 5
Hallmark hotels, clean and friendly staff. Would use again.
Miss Keenan, 25 Oct 2017
Riverside Lodge
5 out of 5
Everyone helpful, rooms basic tired. It fine for our overnight stay before our flights in the morning, great value really , I had my hotel voucher on my phone but hotel required printed version or would charge us again , so I emailed this to hotel so he could print off , member of staff helpful and avoided issues for us which I was very grateful for , booked 2 rooms and good they were next to each other .
Mrs Morman, 03 Oct 2017
Ordered our taxi for 4.30 am , however was late picking us up by 30 minutes! So would not recommend you use the hotels taxi contacts. as advised on their website
On the return taxi from the airport we contacted streamline taxis they were there in minutes ( 6 seater) fab service when I have small kids
Adamton Country House
5 out of 5
The food was absolutely terrible it is the worst hotel meal I have ever had. Food quality was worse than in a works canteen.
Mr Bell, 03 Oct 2017
Adamton Country House
1 out of 5
Rude staff. No phone in room.food like school dinners. Room unfriendly. Extra small tv.
Mr Foster, 29 Aug 2017
No Wi-Fi in room. Decor outdated. No information booklet. Left something in the room, called them. Said they would phone back twice! Never did! Smelly hotel!
Adamton Country House
1 out of 5
Staff were pleasant but the hotel is truly awful. The worst shower I have ever had. The dinner at night was awful as well. Just don't go !!
Mrs Macwilliam, 01 Aug 2017
Adamton Country House
1 out of 5
Everything went smoothly but hotel is in dire need of an upgrade. Pictures on Internet were most certainly not recent ones. Having said that, ithe room was clean and done the job. Staff were friendly and helpful.
Mrs Saunders, 18 Jul 2017
Adamton Country House
4 out of 5