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Heathrow Airport Terminal 2 Hotels Reviews

Customers' rating: 'Great' 4 out of 5

Read our reviews to see what our previous customers have to say about our selection of Heathrow airport hotels at terminal 2, and find the best choice to suit you.

8451 Heathrow Airport Hotels Terminal 2 customers have given an average rating of 4 out of 5

Friendly welcome. Helpful staff. Small but adequate room with capsule bathroom. However, we had a ground floor room and were unwilling to open the bedroom window . The bed was right up under the window and without air-con the room was uncomfortably hot, so it was difficult to sleep. Very convenient for early check-in at T2.

Mrs Huckle

easyHotel
3 out of 5

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Rooms were appalling, damp bed sheets, unclean bathroom, draughty windows. No tea and coffee facilities. The only bonus was the parking.

Mrs Raghuram

easyHotel
1 out of 5

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Holiday inn good comfortable overnight with good inclusive breakfast, blue meet and great parking went well just as the package was sold

Mrs Mann

Holiday Inn Express T5 with breakfast
5 out of 5

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Holiday inn terminal 5 - Hotel ok, typical airport hotel, a lot further away from terminal 5 than we thought, but satisfactory. Meet and greet parking a disaster, I did not expect to have to wait more than 45 minutes for the staff to bring me my car, I was told, “just five minutes more” about six times. Staff not helpful at all, too busy playing on their phones, we seemed, as customers, to be an inconvenience to them. I would never book meet and greet again. It would have been quicker to use the long stay parking.

Mr Lintern

Holiday Inn Express T5 with breakfast
1 out of 5

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Easy to organise and print out evidence

Mrs Hicks

Mercure London Heathrow
5 out of 5

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Booked the airport hotel at a very good rate almost 6 months before we travelled. Disappointed to find on arrival that our room had been downgraded to a very small twin. The hotel did pay for our overnight parking and did offer us free breakfast but we were leaving too early to take them up on that offer. Can’t help thinking we were downgraded because of the rate we had paid.

Mrs Laxton

Mercure London Heathrow
2 out of 5

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Hotel was about what's expected for a one-night stay; clean, quiet.

Mr Phillipson

Best Western Ariel
1 out of 5

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No. Things did not go smoothly and the service was not as described. The Joppa buses do not run until 11:30. They run until such a time as the driver decides they don’t want to make any more trips. My parents were left at the airport and had to find and pay for their own taxi, even though they had already paid for their hoppa passes in advance. Customer service is also terrible. An automated email response stated that it would likely take 30 days for anyone to get back to me. Won’t be using again and will be advising others not to.

Miss Harle

Best Western Ariel
2 out of 5

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Car was returned covered in aviation fuel or similar in spite of being driven a total of six miles. Hotel was as expected Lounge facilities were less than basic and, therefore, exceedingly over priced.

Mr Taverner

Ibis
4 out of 5

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Hoppa Bus to Terminal 5 only one per hour. Mine didn’t turn up so has to get a £25 taxi!

Mr Jones

Ibis
4 out of 5

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We booked the meet and greet, the car was picked up from the Crowne Plaza Heathrow Terminal 4 successfully. At the reception desk our booking couldn’t be found even when we showed the confirmation on our telephone we were not reassured that our booking would be accepted. The Customer Service from the hotel reception staff was appalling with no feedback to ourselves what so ever. We were left waiting for 45 minutes to then be told that they had booked us in. In morning at 5:00am a taxi was waiting and on checking out we were asked to pay the full cost of the room. We had to go through the whole scenario again with a new member of staff until it was resolved for the 2nd time. We would never book that hotel again.

Mr Luckett

Crowne Plaza T4 with Blue Circle Meet & Greet
1 out of 5

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Hotel and staff were comfortable and friendly

Mr Parker

Crowne Plaza T4
4 out of 5

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The hotel foyer was stunning and we were extremely impressed. The staff were very helpful although it did take them a while to find our booking.

Mr King

Sheraton Heathrow Hotel
5 out of 5

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I used the hotel as a stop between traveling from Sheffield to LHR Terminal 5, with early morning flight. All was good. I'd add some more mineral water and cold drinks in the minibar.

Mr Lieberman

Sheraton Heathrow Hotel
5 out of 5

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The hotel was disgraceful, shabby fixture and fittings dirty crockery and staff who couldn’t have cared less when I complained to the waiter about dirty crockery he just smiled and shrugged his shoulders

Mrs Large


1 out of 5

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All good even though we got downgraded

Mr Barber

Holiday Inn M4 J4
5 out of 5

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Very unhappy with the service we received, or more like lack of service! We booked a hotel with parking near T3 at Heathrow. After a long day at work and then a 2 and a half hour drive to Heathrow we arrived at the Novotel to find it full of immigrants! No one had informed us that this was the case and we had been moved to another hotel. When we arrived at the next hotel (Marriot Courtyard) I checked we had a booking for the parking as they didn't appear to have many parking spaces. The answer was no, I had to take my car back to the Novotel to park it while we were away! If you had contacted me to re-arrange the hotel I would have been quite happy but you made absolutely no attempt to let me know of the changes. Unlikely to use holiday Extras again.

Ms Appleby

Novotel Heathrow T2 & T3
1 out of 5

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Had to have hotel changed at last minute which was an inconvenience but ok. Car parking remained as before which wasn’t initially clear. Sent to a Marriott which was very good. Ok dropping off car but a 20” wait for return of vehicle.

Mr Gillies

Novotel Heathrow T2 & T3
4 out of 5

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When we arrived at the hotel there was no reservation. This took 40 minutes to sort and then a further hour to get the children's beds made up. Blue circle on arrival back in the UK were shocking. Waited over 1 hour for the car to be brought back to the short stay car park.

Mr Russell

Doubletree by Hilton
3 out of 5

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When we arrived at the hotel there was no reservation. This took 40 minutes to sort and then a further hour to get the children's beds made up. Blue circle on arrival back in the UK were shocking. Waited over 1 hour for the car to be brought back to the short stay car park.

Mr Russell

Doubletree by Hilton
3 out of 5

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Everything went well, easy parking, fast check in and comfortable room.

Mr Anderson

Leonardo
5 out of 5

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Very nice stay again every thing very smooth . Only criticism is the prices seem to creep up every year apart from that very satisfied

Ms Fiedler

Leonardo
5 out of 5

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Everything was brilliant. First time I had used Holiday Extras and would definitely recommend them. Very helpful member of staff completed my booking on the phone and everything was exactly as he described.

Ms Schmidt

Holiday Inn T5
5 out of 5

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A little tricky to find the short stay carpark as required, but the hotel was fine. Comfortable, amazingly quiet, nice bed, clean. The staff were very helpful and friendly. The Meet and Greet was excellent. Would definitely use again.

Mrs Rawson

Holiday Inn T5
5 out of 5

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As per description and the staff were very helpful

Mr Boutel

Radisson Blu
5 out of 5

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Easy to book easy to pay easy to find good hotel and staff

Mrs Arnsby

Radisson Blu
5 out of 5

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Everthing went very smoothly. The pod to Terminal 5 from the hotel was brilliant. The Thistle is not luxurious but excellent position with parking on site.

Mrs Stone

Thistle T5
5 out of 5

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Great hotel location, plenty of parking space.

Mr Bundy

Thistle T5
5 out of 5

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Seamless Hotel reservation and parking at the Hilton T5

Mr Boyle

Hilton T5
5 out of 5

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Great price, I booked hotel and parking on site at hotel, Heathrow T5…% no issues. Used Holiday Extras before and will use again. Brilliant communication and details

Mr Sykes

Hilton T5
5 out of 5

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We had an issue because our plane arrived late at night and all the trains were not working at that time so we had to take a taxi to the hotel. Otherwise the hotel was great, big room big bathroom super clean. The next morning it was very easy to get back to the airport. Definitely will recommend it.

Mr/S Ruizdegamboa

Holiday Inn Express T4
5 out of 5

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It was great, a comfortable room with an incredible view and the staff were great, could find no fault. Thank you

Mrs Sutherland

Holiday Inn Express T4
5 out of 5

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All went well but sad to see Skyline hotel looking so Scruffy used it several times in the past and it was Smart - now a bit down market

Mr Cogger

Sheraton Skyline
4 out of 5

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Had used the Sheraton Skyline Hotel Heathrow before through HE so knew it would suit our needs. Hotel staff very friendly and helpful. Booking through HE was easy and the price was the best I could find among competitors.

Mr Turner

Sheraton Skyline
5 out of 5

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Yes except when I went to collect the car machine wanted £279 but went into hotel and it was sorted

Mrs Raivid

Hilton T4
4 out of 5

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I thought Hilton hotels were supposed to be good and, to be fair, there was nothing wrong with the hotel itself, but the restaurant was terrible - roughly on par with a Weatherspoons pub, it was about four times the price - remember the phrase "Rip-off Britain"? I guess those days aren't over after all.

Mr Rosenberg

Hilton T4
1 out of 5

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As per description and the staff were very helpful

Mr Boutel

Radisson Blu
5 out of 5

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Easy to book easy to pay easy to find good hotel and staff

Mrs Arnsby

Radisson Blu
5 out of 5

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Everything went very smoothly, staff very helpful, taxi service excellent. A hassle free way of catching an early flight from Heathrow.

Mrs Coates

Holiday Inn Slough Windsor
5 out of 5

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Was very pleased with the hotel and fly near Heathrow - better than expected - also so much easier to get home as was in Slough - going to Dorset so avoiding the M25 felt a very safe place to leave the car

Mr Gibson

Holiday Inn Slough Windsor
5 out of 5

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Found it difficult to find the hotel but fine after that

Mrs Gowans

Premier Inn
5 out of 5

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When arriving at my hotel I was advised they could not seek payment from yourselves and I had to pay again . I am still waiting for a reply and payment

Mrs Groves

Premier Inn M4 J4
1 out of 5

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Very comfortable hotel. Very convenient for terminal 5. An enjoyable stay

Mrs Hutton

Sofitel
5 out of 5

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Hotel was lovely, staff really nice. Car parking safe and secure. Bed was large and comfortable. Loved the way we could walk through to Heathrow airport. Very easy and convenient. More costly than other airport hotels but luxurious and convenient. We caught underground into London which was good but very hot and took ages…

Mrs Sykes

Sofitel
5 out of 5

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Staff were helpful and friendly and room was very good (had an upgrade in arrival) but avoid the buffet option in the restaurant as it very limited and not worth the money

Mr Tongue

Heston Hyde
4 out of 5

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Staff extremely helpful and polite. Service and food was very good

Mrs Rudge

Heston Hyde
5 out of 5

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Had to have hotel changed at last minute which was an inconvenience but ok. Car parking remained as before which wasn’t initially clear. Sent to a Marriott which was very good. Ok dropping off car but a 20” wait for return of vehicle.

Mr Gillies

Novotel Heathrow T2 & T3
4 out of 5

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Hotel and food good but been sent a bill for parking pounds from parking eye after having parking included in price at Novotel heathrow

Mr Taylor

Novotel Heathrow T2 & T3
4 out of 5

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Great hotel and parking as smooth and efficient as ever. Highly rated

Mr Thomas

Moxy
5 out of 5

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Over night parking was included, but car park tried to rip me off and pay again, saying parking was nothing to do with hotel, I surspect hotel knowns this as well

Mr Sellex

Moxy
1 out of 5

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Slight difficulty finding the representative in the lift lobby ( he looked at us as though we were aliens from Mars!), had to ask for directions to Premier Inn as not apparent, but after that everything went smoothly

Mrs Hill

Premier Inn
5 out of 5

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The hotel was great with lovely staff, and a comfortable room.

Mrs Warne

Premier Inn
5 out of 5

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Everything went smoothly and the hotel were excellent.

Mrs Drury

London Heathrow Marriott Hotel
5 out of 5

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Everything was great, hotel car parking great value for money.

Mrs Evans

London Heathrow Marriott Hotel
5 out of 5

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THE HOTEL WAS 15 MILES FROM THE AIRPORT. WAS A TERRIVBLE EXPERIENCE. NEARLY MISSED THE FLIGHT. DIDNT USE THE MEET AND GREET AT ALL

Mr Taylor

Holiday Inn Shepperton
1 out of 5

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The hotel was good but the meet and greet was appalling. Why ask for you return flight number and time of arrival when they only go for your vehicle when you call after going through baggage reclaim. We waited over half an hour for our car to be delivered. It would have been quicker to use the long term car park and catch the bus. An extremely poor service. Not recommended,

Mrs Evans

Holiday Inn Shepperton
1 out of 5

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Excellent all round service, nice dinner and breakfast at the hotel and car was waiting for us at the meet and greet on level 4 as expected

Mr Jones

Premier Inn T5
5 out of 5

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The hotel was ok. But when we took the car to meet and greet the man who was working there didn’t know what he was doing and was rude

Mrs Macbryde

Premier Inn T5
5 out of 5

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