(4 star hotel)
room-only
including 8 days parking
from the airport
customer rating
Viewing reviews 1 - 50 of 120
Yes very happy with the place, the shuttle transfers and your service.
Mr Sheridan, 15 Mar 2016
Holiday Inn T5
5 out of 5
Such a smooth easy stay before our flight the next morning. Staff were extremely helpful. Food was very nice. Would definitely use again for our next flight.
Mrs Downes, 03 Apr 2016
Holiday Inn T5
5 out of 5
Holiday Inn was OK, though not the hotel I understood I had booked - I only discovered this when printing off the booking details prior to travel. Should have checked immediately!! Unable to book all the options I required via the website I telephoned your contact centre. They were unable to book return "hoppa" tickets or breakfast and evening meal as a package.
Mrs Steyert, 26 May 2016
Holiday Inn T5
4 out of 5
Yes to all the above.
Mrs Williams, 11 Jul 2016
Holiday Inn T5
4 out of 5
Yes very helpful and friendly
Mr Tutty, 15 Aug 2016
Holiday Inn T5
5 out of 5
Room was too warm and air con could not be set lower
Mrs Heaver, 05 Dec 2016
Holiday Inn T5
4 out of 5
Staff extremely helpful. Our connecting flight was delayed on another airline by/2 hrs. so instead of a nice three hour space between flights we had very little time to transfer between terminals and check in etc. Staff were brilliant dealing with our stress.
Mrs Watts, 11 Apr 2017
Holiday Inn T5
5 out of 5
Staff extremely helpful. Our connecting flight was delayed on another airline by/2 hrs. so instead of a nice three hour space between flights we had very little time to transfer between terminals and check in etc. Staff were brilliant dealing with our stress.
Mrs Watts, 11 Apr 2017
Holiday Inn T5
5 out of 5
Everything as described...would use this facility again.
Mr Currey, 15 May 2015
Holiday Inn T5
5 out of 5
Everything went very smoothly no problems encountered excellent faultless service.
Mr Law, 15 May 2015
Holiday Inn T5
5 out of 5
The hotel was excellent & the staff very helpful & friendly.
Mr Franklin, 28 May 2015
Holiday Inn T5
5 out of 5
Yes very helpful
Mrs Lonergan, 14 Jun 2015
Holiday Inn T5
5 out of 5
Just went well many thanks
Mr Mann, 03 Oct 2015
Holiday Inn T5
4 out of 5
As part of a stay & park package it was great. Departing at 5am means no breakfast available, previously a small packed breakfast has been provided
Mr Dobson, 03 Oct 2015
Holiday Inn T5
5 out of 5
Hotel good, parking not so good. Too slow to drop off car.
Mr Edwards, 03 Oct 2015
Holiday Inn T5
4 out of 5
The room was great but we did not enjoy the food. Also we had great difficulty finding the car park next morning.
Mr Williams, 11 Oct 2015
Holiday Inn T5
4 out of 5
Everything was excellent
Mr Gliddon, 19 Oct 2015
Holiday Inn T5
5 out of 5
This was a really nice hotel with very friendly and happy staff. Exceptionally well appointed room with all the things in the right place. Only warning - make sure you have the right address - there are 4 Holiday Inns around Heathrow!
Mr Poole, 26 Oct 2015
Holiday Inn T5
5 out of 5
Excellent service
Mr Marsh, 26 Oct 2015
Holiday Inn T5
5 out of 5
It was all very easy with clear instructions for all our logistics.
Mrs Bradley, 08 Nov 2015
Holiday Inn T5
5 out of 5
Everything was great Friendly staff clean hotel. Will return
Miss Jones, 15 Nov 2015
Holiday Inn T5
5 out of 5
The hotel was excellent and extremely well insulated against the noise of the planes. The reception staff very friendly and helpful.
Mr Harrison, 07 Dec 2015
Holiday Inn T5
5 out of 5
Excellent hotel, well placed to t5
Miss Jerman-Webber, 20 Dec 2015
Holiday Inn T5
5 out of 5
Staff very kind and helpful in all respects
Mr Terry, 28 May 2015
Holiday Inn T5
5 out of 5
Very pleased with the hotel and staff
Mr Gisby, 27 Jul 2016
Holiday Inn T5
5 out of 5
Everything was a ok
Mrs Hurley, 02 Aug 2016
Holiday Inn T5
5 out of 5
Last minute booking during BA fiasco. So pleased were able to book this. Good value and enjoyed food. Staff great
Mr Smith, 12 Jun 2017
Holiday Inn T5
5 out of 5
Good but buses could be me frequent from Heathrow.
Mrs Dunbar, 05 Aug 2017
Holiday Inn T5
5 out of 5
everything was great, from the hotel, which was so easy and convenient, down to having to change plans due to missing a flight home.
Mr Carden, 02 Sep 2017
Holiday Inn T5
5 out of 5
Waited half an hour for our car to arrive
Mr Hardcastle, 17 Sep 2017
Holiday Inn T5
4 out of 5
When arrived at airport following your instructions the area designated for drop off was not there had to go and find where to go on foot luckily found someone who new bwhere it was ,had to pay to get out of car park and re enter to another level . Should have had an email to say they had moved levels. Also it appeared the car was parked miles away from airport leaving me short of fuel for my journey home
Mr Yeoman, 25 Sep 2017
Holiday Inn T5
3 out of 5
Always come to Holiday Extras when we're going abroad. It's easy to find a quality hotel and get the car looked after while we're on holiday for a reasonable price.
Mr Nicholas, 30 Sep 2017
Holiday Inn T5
5 out of 5
All good except the parking guys didn't seem to be expecting us. Maybe the lateness of our booking?
Mr Ellacott, 01 Oct 2017
Holiday Inn T5
2 out of 5
All went very smoothly, Holiday Inn Terminal 5 was ideal, car parking at airport was good and car was returned to us within minutes of arrival on our return.
Mrs Williams, 04 Oct 2017
Holiday Inn T5
5 out of 5
Excellent service, hotel was comfortable & clean. Car park easy to find & no problems. Would definitely use again.
Mr Houghton, 13 Oct 2017
Holiday Inn T5
5 out of 5
It wasn’t as easy locating the hotel as we thought it would be because we hadn't been there before. But it all worked, and I’m sure it would be easier the next time!
Mrs Barrett, 27 Oct 2017
Holiday Inn T5
4 out of 5
Stayed at Holiday Inn T5 Heathrow - fabulous room and easy to park. Meet and greet at short stay takes a lot of the stress out of parking at the airport
Mr Newman, 28 Apr 2018
Holiday Inn T5
5 out of 5
Quick easy hotel check in and car drop off at the airport. Car was right there ready upon my return with no waiting.
Mr Sarosi, 27 Aug 2018
Holiday Inn T5
5 out of 5
The stay was functional and served the purpise
Mr Rossiter, 29 Sep 2018
Holiday Inn T5
4 out of 5
The car park was full, so we were asked to park somewhere up the road.
Mrs Cooper, 07 Oct 2018
Holiday Inn T5
3 out of 5
The facilities were as described
Mr Powell, 01 Nov 2018
Holiday Inn T5
4 out of 5
We were very pleased with the service and ease of use. The Holiday Inn was well located for T5 and more than adequate. We had great trouble finding the short stay car park at T5 as the signposting is terrible, but that's not your fault. Once there it is also easy to miss the meet and greet entrance. Our details were not at the desk, but they dealt with it. Coming back into T3 was faultless and very easy.
Mr Bennett, 28 Nov 2018
Holiday Inn T5
5 out of 5
The bar and food choices were very limited It was also extremely cold in this area
Mrs Haywood, 01 Dec 2018
Holiday Inn T5
5 out of 5
Swift, smooth booking and clear instructions. Hotel was perfect for airport location. Staff friendly and very helpful. Went out of their way to make us feel welcome.
Ms Simpson, 26 May 2019
Holiday Inn T5
5 out of 5
The whole experience was professionally dealt with.
Mrs Rowe, 16 Jun 2019
Holiday Inn T5
5 out of 5
we were pleased with the hotel and meet & greet package and would certainly use again if we are flying from Heathrow. We would suggest that the directions to the hotel are improved where travel is on the M4.
Mr Duckett, 07 Jul 2019
Holiday Inn T5
4 out of 5
A little tricky to find the short stay carpark as required, but the hotel was fine. Comfortable, amazingly quiet, nice bed, clean. The staff were very helpful and friendly. The Meet and Greet was excellent. Would definitely use again.
Mrs Rawson, 03 Aug 2019
Holiday Inn T5
5 out of 5
Excellent service from both the hotel & meet & greet
Mr Goakes, 26 Jan 2015
Holiday Inn T5
5 out of 5
The hotel was great, the rooms are comfortable, food & service in the resturant was good and the staff friendly & helpful. It's really close to T5 and very convenient The Holiday extras staff were excellent as I had booked the wrong dates and they sorted everything out on the way to the hotel for us, fab service, thank you
Dr Jenkins, 13 Mar 2015
Holiday Inn T5
5 out of 5
A very good deal on an overnight stay with 2 weeks meet-and-greet parking. Nice clean room with all necessary facilities. Wide range of food available for breakfast. Helpful staff.
Mrs Luckett, 12 Apr 2015
Holiday Inn T5
5 out of 5
Viewing reviews 1 - 50 of 120