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Reviews for
- Average customer rating: 9 out of 10
- Number of reviews: 415
Lovely hotel that provided everything we needed for our trip. Hassle free and great location.
Mr Bynon9 out of 10Hilton T4
It all went really well. We never arrived until late, but there was no problem with that. We was booked in by a good helpful team. The only little thing was there was no parking spaces left, so we had to park in the staff car park which caused a little bit of worry!! The return was all good as well. So thank you, and we will use you again. Phil Evans
Mr Evans10 out of 10Hilton T4
Very easy to get to and parking was brill
Mrs Brimelow10 out of 10Hilton T4
This was an excellent hotel with very good facilities and service. The amount of parking is limited but we were lucky and just managed to get a space.
Mrs Gee10 out of 10Hilton T4
We were not happy with our choice of hotel, the Hilton. After our supper, their payment system was not working and after waiting about 15 minutes we were asked to wait ‘about’ another 10 minutes which we were reluctant to do as we were catching a flight early the next day. We left our room number and said we would pay in the morning. We then found a very terse letter put under our door saying we had exceeded our credit limit (which we didn’t have) and to go immediately to reception to pay our bill. Very rude and unnecessary. Also difficult to get from Terminal 4 to the hotel car park without negotiating a spiral stairway and no one in the hotel offered us any assistance.
Mrs Monty5 out of 10Hilton T4
Hotel with parking included was very easy to find and distance from the airport was also easy to get. Prices were very competitive and being able to view the booking on the app is really helpful. Hotel was nice and the staff helpful and friendly.
Mrs Bennett10 out of 10Hilton T4
Car park at the Hilton terminal 4 is quite small,we had to wait for someone to leave and get that space. Cars were queuing to get into the car park when we left. Room,127, was very very dark,no window to the outside world only the interior, no view no Idea what time of day it was. Room dated, 70s style,one night enough. Staff very pleasant. Quiet, slept well.
Mr Fridlington8 out of 10Hilton T4
I have used your service before hence why i came back. Smooth as silk. The whole process from booking to arrival and peace of mind that we were in safe hands was completely amazing. The whole process was easy, the app is a breeze and the interaction after the booking is outstanding.
Mr Fellowes10 out of 10Hilton T4
Great service good price
Mr Powell9 out of 10Hilton T4
Hotel was lovely, only problem was finding the entrance road to the hotel front ( poor signage to hotel entrance ). Would not use the hopper service again as upon our return we found the pick point but there was no scheduled pick up for about 3 and a half hours ! so had to return to terminal 3 and catch express to terminal 4 and used the walkway back to hotel with our luggage, not Ideal after a 10 hour flight
Mr Delegate5 out of 10Hilton T4