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Reviews for

  • Average customer rating: 9 out of 10
  • Number of reviews: 38

Everything went well, easy parking, fast check in and comfortable room.

10 out of 10Leonardo

Very nice stay again every thing very smooth . Only criticism is the prices seem to creep up every year apart from that very satisfied

10 out of 10Leonardo

Carpets in room grubby Toilet bowl not properly cleaned. Some staff had no English. Taxi booking and service excellent. Reception staff very helpful. More noise during night from other guests than from the airfield across the road.

7 out of 10Leonardo

Very good indeed - ideal for a short break when you have to catch up an esrly morning flight

10 out of 10Leonardo

The hotel itself is clean, comfortable and its a perfect location to get to Heathrow. My sister was greeted by one of the receptionists who was rude and didn't seem to want to help. The receptionist who checked me and the rest of the group in was very nice, however we were told in order to get to Terminal 2 we would need a taxi and because there were 7 of us, it would cost £20.. At the time I was tired after a long journey and just wanted to get my head down, so I agreed to get one booked etc.. It wasn't until we were in the taxi the next morning, that I realised the website advertised a free shuttle service to and from Terminal 2. Why this wasn't told to us when we checked in, I have no idea. So an extra payment we shouldn't of had!

5 out of 10Leonardo

All fine

9 out of 10Leonardo

Disappointed that request for full bath did not get through. Otherwise fine

4 out of 10Leonardo

The Leonardo Hotel at Heathrow was perfect for us. Our room was clean and well equipped, the bar and restaurant provided a good choice of food at competitive prices. The staff were friendly and helpful and organised a taxi to take us to the airport which was very close to the hotel. We parked our car in the underground car park and kept the keys so no worries about our car being moved while we were away. All in all a very relaxing start to our holiday.

10 out of 10Leonardo

Extremely helpful. I am disabled and they were very considerate and obliging

10 out of 10Leonardo

Great service, and a good price.

9 out of 10Leonardo
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