to the airport
Reviews for
- Average customer rating: 9 out of 10
- Number of reviews: 38
Everything went well, easy parking, fast check in and comfortable room.
Mr Anderson10 out of 10Leonardo
Very nice stay again every thing very smooth . Only criticism is the prices seem to creep up every year apart from that very satisfied
Ms Fiedler10 out of 10Leonardo
Carpets in room grubby Toilet bowl not properly cleaned. Some staff had no English. Taxi booking and service excellent. Reception staff very helpful. More noise during night from other guests than from the airfield across the road.
Mr Saxton7 out of 10Leonardo
Very good indeed - ideal for a short break when you have to catch up an esrly morning flight
Miss Pedeconi10 out of 10Leonardo
The hotel itself is clean, comfortable and its a perfect location to get to Heathrow. My sister was greeted by one of the receptionists who was rude and didn't seem to want to help. The receptionist who checked me and the rest of the group in was very nice, however we were told in order to get to Terminal 2 we would need a taxi and because there were 7 of us, it would cost £20.. At the time I was tired after a long journey and just wanted to get my head down, so I agreed to get one booked etc.. It wasn't until we were in the taxi the next morning, that I realised the website advertised a free shuttle service to and from Terminal 2. Why this wasn't told to us when we checked in, I have no idea. So an extra payment we shouldn't of had!
Miss Dales5 out of 10Leonardo
All fine
Mr Whiting9 out of 10Leonardo
Disappointed that request for full bath did not get through. Otherwise fine
Mr Wilkes4 out of 10Leonardo
The Leonardo Hotel at Heathrow was perfect for us. Our room was clean and well equipped, the bar and restaurant provided a good choice of food at competitive prices. The staff were friendly and helpful and organised a taxi to take us to the airport which was very close to the hotel. We parked our car in the underground car park and kept the keys so no worries about our car being moved while we were away. All in all a very relaxing start to our holiday.
Mrs Talbot10 out of 10Leonardo
Extremely helpful. I am disabled and they were very considerate and obliging
Mr Allen10 out of 10Leonardo
Great service, and a good price.
Mr Chastang Puerma9 out of 10Leonardo