These are responses from our customers who have booked with Holiday Extras and stayed at one of our Birmingham airport hotels. For testimonials specific to a particular hotel, click on the link next to the hotel name.
- 88% of customers who left a review for Birmingham Airport Hotels would book again
- 18034 customers have given an average rating of
May only complaint was the room was too hot, we couldn’t reduce the temperature.
Mrs Petrie, 07 Oct 2020
The staff, in particular Atul Kankrej could not have been more helpful. We even made us a hot drink to take away for our journey home.
Crowne Plaza
5 out of 5
Staff very friendly.
Mrs Coggins, 23 Sep 2020
Ibis - Read more Ibis reviews
5 out of 5
Excellent park and stay
Mrs Sloane, 22 Sep 2020
Hilton Garden Inn
5 out of 5
First time flying from Birmingham. All went well
Mr Tomkins, 21 Sep 2020
Express by Holiday Inn NEC with breakfast
5 out of 5
Hotel and parking were perfect.
Mrs Hone, 20 Sep 2020
Express by Holiday Inn NEC with breakfast
5 out of 5
Very good clean room and breakfast was very good helpful staff
Mrs Dimmock-Powell, 19 Sep 2020
Express by Holiday Inn NEC with breakfast
5 out of 5
Was not as near thetrerminal as expected
Mrs Dyton, 17 Sep 2020
Hilton Garden Inn
3 out of 5
Helpful staff
Mr Harrison, 16 Sep 2020
The car was as left
The rooms were nice
The breakfast was lovely.
Express by Holiday Inn NEC with breakfast
5 out of 5
The car park was full of broken glass and rubbish. We’d paid for a 3 course dinner and breakfast but the bar and restaurant were closed. The lobby areas and lounge areas were full of asylum seekers ... hundreds of them were being housed in the hotel.
Mrs Potocki, 15 Sep 2020
Coventry Hill
1 out of 5
Hotel clean and comfortable. Parking was 15 minutes away but with good transfer links. Staff were helpful, all went well.
Mrs Warren, 15 Sep 2020
Hilton Garden Inn
5 out of 5
Great stay and park at Arden Hotel. Perfect position for Birmingham Airport.
Mr Smith, 13 Sep 2020
Arden
5 out of 5
Spot on service as always
Mr Banks, 13 Sep 2020
Holiday Inn
5 out of 5
All excellent, hotel just a little too far to walk from the hotel with luggage. Apart from that everything was good.
Miss Smeal, 12 Sep 2020
Arden
4 out of 5
Hotel was fab and so convenient travelling outward, unfortunately the park and ride on the return to our car was poor, stated 25mins each bus but the pick up was at least 70mins, there were approx 20 people waiting with young children and a wheelchair bound female, lots of people had phoned as directed for the collection but each time someone phoned it was the same old "they left 5 minutes ago" it was only 11mins from the airport. I'll never do this again. Very disappointed.
Mr Lloyd, 11 Sep 2020
Novotel
3 out of 5
Staff were helpful and the pool was nice. That is the only good things I can say about the hotel. Hotel was dated, dirty, old, noisy. Awful!
Mrs Bestwick, 06 Sep 2020
Arden
1 out of 5
No instructions on how to get out of car park, we supposed to use a code or what?
Mr Binnington, 06 Sep 2020
Hilton Garden Inn
5 out of 5
Lovely hotel,staff friendly , perfect location! Perfect start to holiday!
Mrs Hickman, 05 Sep 2020
Hilton Garden Inn
5 out of 5
Perfect, as always
Mr Green, 28 Aug 2020
Novotel
5 out of 5
Hotel was quiet due to Covid, we were well looked after and felt safe. Only issue was air con didn’t work and was really hot, but we did get a fan sent up - otherwise all good
Mr Billings, 21 Aug 2020
Arden
5 out of 5
It was excellent, everything as you described and no problems.
Mrs Nettleton, 01 Apr 2020
Hilton Garden Inn
5 out of 5
everything went smoothly, car dropped off and transport to hotel very good, room lovely and clean
Miss Nash, 15 Mar 2020
Ibis
5 out of 5
everything went smoothly, car dropped off and transport to hotel very good, room lovely and clean
Miss Nash, 15 Mar 2020
Ibis
5 out of 5
Basic but clean and perfectly adequate for an early flight next morning. Fabulous low price for a hotel literally 2 mins from the departure lounge.
Mr Tyson, 14 Mar 2020
Ibis
4 out of 5
Basic but clean and perfectly adequate for an early flight next morning. Fabulous low price for a hotel literally 2 mins from the departure lounge.
Mr Tyson, 14 Mar 2020
Ibis
4 out of 5