We stayed at the Premier Inn, Liverpool airport for the night before our flight. Our room was clean and comfortable. We did the meal deal for dinner and breakfast at the hotel too, and this was great value. We drove to the long term car park at the airport on the morning of our flight. The car park was very busy but we managed to find a parking space. Then we could walk to the terminal in five minutes. On our return, our car was safe and sound, and we were able to easily exit the car park - the machine recognised our booking straight away. This is a great service and we will definitely use it again.

Ms Crook10 out of 10Premier Inn

Yes everything excellent thanks

Mr Jones10 out of 10Premier Inn

Pleasant hotel although the parking was more expensive then quoted by holiday extra for the Premier Inn. Airport parking within walking distance of airport which was fantastic.

Mrs Walker10 out of 10Premier Inn

The price of the overnight parking at the premierinn went up from £5 to £8 although the quote was for £5.

Mr Woods2 out of 10Premier Inn

Everything was great, no issues at all.

Miss Evans10 out of 10Premier Inn

On arrival at the hotel check in was delayed because the booking had not been paid for by HE. On leaving the car park it came up with a £170 charge even though we had already paid through HE.

Mrs Cook1 out of 10Premier Inn

everything was ok. no [problems with anything

Mr Rogerson1 out of 10Premier Inn

Couldn’t work the parking machine at Premier Inn and receptionist just said it’s like that at times, it ended up taking two payments for one nights stayoff our card . Not Happy at all

Mrs Pelling7 out of 10Premier Inn

Everything went smoothly until we came back from our holiday to find that my friend had received a parking ticket for £60. You can imagine our surprise. When we read your letter of confirmation, in one part the top part it said "overnight parking is £5". Then in your essential travel it read and I quote "overnight parking is included". We were asked our car Reg No at the Premier Inn, but was not asked for any payment while we stopped over night. Now we should of been asked for the £5 fee for stopping overnight, BUT we weren't, why was this? When I complained when we got back, Premier Inn denied all responsibility. So as you can imagine this left a very nasty taste in our mouths, especially when reading your confirmation you had written two things regarding parking, so you contradicted yourselves in your letter by saying 2 things regarding parking. I will NOT recommend you to anyone after this experience which in a nut shell ruined our holiday. Maybe the parking issue should be underlined and staff at the Premier Inn told that they must ask for payment for parking overnight on check in. Maybe you should read your Confirmation letter and you may understand where I am coming from with this. Lorraine James

Mrs James1 out of 10Premier Inn

The staff were very helpful and polite , we had an evening meal that was very well recieved and although not the hotels fault we didn’t have a good sleep due to group of young people outside our window for several hours keeping us awake b4 our early drparture

Mr Brown10 out of 10Premier Inn