Below are all the reviews and comments we have received from travellers using our Stansted airport parking. They booked with Holiday Extras and kindly provided feedback about the service after their holiday.
Our customers rated Stansted Airport Parking on average 9/10 (133622 reviews).
Select a parking service to read all the reviews :
Convenient, fast, hassle free!
Mr Anchev, 09 Apr 2021
Short Stay
5 out of 5
Hi, No problem ariving at car park which had been changed. Plently of disable parking places and trollies so no problem, we had to come home early due to flights being cancelled. arrived back on 16th Jan. Leaving the site was a bit difficult as when I ut the card in it said I owed nearly £2,.00p. I spoke with the attendant and they foud my booking so all ws well.
Miss Sanders, 29 Jan 2021
We hope to go away at Easter and as usual will be using you again.
Meet and Greet
5 out of 5
My flight was cancelled because Lanzarote shut the border to UK nationals. When I phoned to cancel the car park or get a credit I was told sorry no refund or credit was possible… so I have no intention of recommending your services, in fact quite the opposite
Mr Pope, 08 Jan 2021
Short Stay Economy - Blue Zone
1 out of 5
Booked for 14 days flight was cancelled due to COVID so only used for 1 day refused a refund for days not used !!!!
Ms Sterling, 07 Jan 2021
Short Stay Economy - Blue Zone
1 out of 5
Competitive price
Mr Brophy, 06 Jan 2021
Easy use of payment
Short Stay Economy - Blue Zone
5 out of 5
The facilities were excellent and staff were extremely helpful
Miss O'sullivan, 06 Jan 2021
Long Stay
5 out of 5
I booked parking along with some other services I ended up not needing. I cancelled the extras which I found easy to do, my refund was dealt quickly and member of staff I spoke to was very helpful
Ms Curran, 06 Jan 2021
Short Stay Economy - Blue Zone
5 out of 5
I booked Meet and Greet because it didn't entail too much walking, only to have it cancelled several days before. The 5 to 8 mins walking turned out to be 20 due to having to stop four time to catch our breaths in freezing cold rain. I know we are in difficult times but I feel that the Meet and Greet could have been left open without the Meet and Greet.
Mr Bowman, 05 Jan 2021
Meet and Greet
3 out of 5
long wet walk to the terminal , car park and footpath riddled with puddles , was soaked when i got to the terminal , think carefully before booking
Miss Mcgregor, 05 Jan 2021
Short Stay Economy - Blue Zone
3 out of 5
Very easy to book online...have used this service many times and will continue to use it. Had to amend my booking due to flight cancellation which was handled very professionally. Makes travelling for me personally very convenient especially travelling with family.
Mr Francis, 04 Jan 2021
Short Stay Economy - Blue Zone
5 out of 5
It was everything clear and as described, staff helpful and efficient I’m very happy with the service provided
Mr Rodriguesdeal, 04 Jan 2021
Meet and Greet
5 out of 5
Good service
Mr Grabovschi, 04 Jan 2021
Short Stay Economy - Blue Zone
5 out of 5
Nothing went smoothly, our flight was cancelled due to COVID restrictions and nobody helped us with extending our booking!
Frau Wais, 04 Jan 2021
Meet and Greet
1 out of 5
Easy and super convenient for walking to terminal. We were offered the multi-storey car park as meet&greet was closed. We just arrived and parked and didn’t need to wait or see anyone.
Ms Tavaresdasilv, 03 Jan 2021
Meet and Greet
5 out of 5
I am an extremely unhappy customer and I am waiting for businesses return to work in January to persuade my complaints about your treatment of me as a loyal customer. I had my parking booking on 23/12/20 till 30/12/20 in Stansted parking. I have always booked my parking directly with Stansted parking and I have always had full refund when flights are cancelled or any other reasons..... specially during COVID. This time all my attempts to cancel my booking on your website was rejected and I was supposed to get a photo call which never happened. I demand to have full refund or voucher at worst for my booking fees. Request number #3133830, Reference BXDLSM
Mr Simyab, 01 Jan 2021
Meet and Greet
1 out of 5
We had to move the holiday because we couldn’t have the time off to isolate and you refused to allow us to move the car parking to that date, so we lost our money. So no I would not recommend this car park. No flexibility at all.
Mr Beck, 31 Dec 2020
Short Stay
1 out of 5
We didn't see any staff, but didn't need to. The directions to the car park were fine. The cost was a bit more expensive at Stansted than what we normally pay at Gatwick.
Mr Roberts, 30 Dec 2020
Short Stay
4 out of 5
Yes, very good
Mrs Garrard, 27 Dec 2020
Short Stay
5 out of 5
Booked car parking in Blue Zone Stanstead Airport, see booking message : Of course we'll waive the cancellation charges, we'll even give you up to 15% off. Simply make a new hotel and parking booking and then send your parking booking reference to [email protected] by the 17th December for a full refund. *Exclusions apply. Not all products or dates are available on discount.
Mr Andrews, 25 Dec 2020
BXKYHH
MR I ANDREWS
WG66HCCChange vehicle
Booked on Tuesday, 15th December.
Trip curtailed due to new covid restrictions, went to rebook parking for next year only to be told I had booked a product that was non-refundable or ammendable when the booking message clearly states the opposite. So I have forfeited £77 plus. This sort of sharp practice is unacceptable, probably won't be using your services again and will be taking legal advice unless you can obtain a refund promptly.
Short Stay Economy - Blue Zone
1 out of 5
Long term parking is out of service due to Covid. Short term parking is so expensive for an airport this size. My flight was cancelled due to all foreign government cancelling the flights to UK. In this situation a reprieve should be granted to passengers who got stuck overseas and couldn't collect their cars. Long term parking prices should have been applied.
Mr Uslay, 25 Dec 2020
I think the parking company using the crisis as an opportunity to rip off passengers who already suffered as a result of Covid.
Short Stay
1 out of 5
So easy parking right at the airport no waiting around for transfers brilliant
Mrs Fleming, 21 Dec 2020
Short Stay
5 out of 5
So easy. Easy to find due to well sign posted and colour scheme. Easy to walk to the departures area and easy to relocate when arriving back.
Mrs Bradbury, 21 Dec 2020
Short Stay
5 out of 5
We had to delay our flight out because of delays with Covid test results. On arrival at the car park we used the contact button, explained the situation and were reassured that our original booking would be honoured and if we experienced issues when leaving the car park to again make contact by use of the button. We did & again the operative resolved the problem efficiently.
Mrs Fallon, 21 Dec 2020
Short Stay Economy - Blue Zone
5 out of 5
Parking nice and smooth. Our flight was delayed 1hr,but did not need to worry as there was 6hrs free to collect the car. Great communication from the company and app was easy to use.
Ms Petrova, 17 Dec 2020
Short Stay
5 out of 5