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Help with a refund
Do you receive a refund if you cancel your booking?
All clearly explained on our cancel my booking page.
What happens if you want a refund instead of a voucher?
Our vouchers page has all the details.
How long will it take to receive your refund?
Cash refunds take 3-5 working days to appear in your account. It will show as a credit from 'HX PAYMENTS'.