Help with a refund
If I cancel my booking will I get a refund?
For details about cancelling your booking head to our cancel my booking page.
I don't want a voucher, I want a refund
For details about refunding a voucher head to our vouchers page.
Can you refund to a different card?
If you need your refund back to a different card fill out our contact form and we will get in touch as soon as we can.
How long will it take to receive my refund?
Cash refunds take 3-5 working days to appear in your account. It will show as a credit from 'HXPAYMENTS'