Using a voucher

Updated: Friday, July 31st, 2020

You can now pay online for a new hotel, parking, lounge or airport transfer using a Holiday Extras voucher.

If you have logged into your account any voucher you can use will automatically appear on the payment page. It will look like this:

If you are not logged in, once you enter your email address on the checkout page and either log in, or chose to continue without logging in, you will see a voucher entry box in which you can enter your voucher reference number:

Making a booking will reduce your voucher balance by the value of the new booking. If the new booking exceeds your voucher balance you will be asked to pay the difference using the usual payment methods.

You can always return back to this page to see your updated voucher balance and validity.

If you have any problems using your voucher, or to use a voucher to book something other than hotel, parking, lounge or airport transfer - our team will be delighted to make the new booking for you. Please call us FREE on 0800 0839674.

If you would like to cancel and refund a voucher and haven't yet done so, please let us know by completing this form, within 14 days of your voucher being issued. After 14 days we will be unable to issue a cash refund.

*If your voucher was issued originally for the cancellation of a non-flexible booking, the voucher will be flagged as non-flexible and will be redeemable against a limited range of products. Non-flexible vouchers are valid to redeem for 18 months from the date of issue.

*A refund cannot be made if a voucher has in part been redeemed.

We are regularly updating this page with news about using your vouchers.