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Help & Support
When is payment taken?
We take full payment at the time of booking, which will show as a charge from Holiday Extras 'HXpayments.com'. All major credit and debit cards are accepted, including AMEX. Paypal is not accepted as a method of payment.
Top 10 Questions:How will the payment show on my bank statement?
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Help and support
How long does it take to get my avios points after booking?
How do I make a claim?
What are your cancellation charges?
How do I apply a discount code to my search?
What happens if I arrive earlier or later than booked?