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Help & Support
I need a cot in my room, how can I arrange it?
Some of our hotels allow you to add a cot to your booking; if one is available it will show on the page before payment. If not, we can take care of this with the hotel for you. Live chat with one of our experts and we'll do the rest!
Help and Support:My bookings
Make changes to a booking
Help with a refund
Cancelling a booking
Top 10 Questions:How will the payment show on my bank statement?
How do I contact Holiday Extras?
Help and support
How long does it take to get my avios points after booking?
How do I make a claim?
What are your cancellation charges?
How do I apply a discount code to my search?
What happens if I arrive earlier or later than booked?