Help & Support

    How do I change my booking?

    Log in to your account (if you haven't done so already) in order to make changes, including amendments to your car registration and personal information. We've made this handy video to show you the process online.

    Date changes and cancellations can't be made to non-flexible bookings. We need at least 24 hours notice before the stay date to make changes.

    Changes to your booking are free of charge, you'll just need to pay any difference in price, which we'll tell you at the time of amending the details. If we can help with changing your booking, get in touch with our experts using our  service.