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Help & Support
Can I amend my policy online?
You can't amend your policy online but this can be done over email on [email protected] as long it doesn't affect your premium.
If you need to make changes that might affect your premium you'll need to give us a call on 0800 083 0591.
Our insurance experts are available on the telephone from 9am to 8pm during the week, and 9am to 5pm at the weekend.
Help and Support:My bookings
Make changes to a booking
Help with a refund
Cancelling a booking
Top 10 Questions:How will the payment show on my bank statement?
How do I contact Holiday Extras?
Help and support
How long does it take to get my avios points after booking?
How do I make a claim?
What are your cancellation charges?
How do I apply a discount code to my search?
What happens if I arrive earlier or later than booked?