These are reviews left by Holiday Extras' customers who booked Gatwick airport parking. They all posted an overall rating for the booking procedure and car park service too. Click on the link next to the car park name to see more reviews about parking for Gatwick.
Our customers rated Gatwick Airport Parking on average 9/10 (195635 reviews).
Select a parking service to read all the reviews :
I would have preferred the delivery driver to have worn gloves and a mask on arrival
Ms Callaghan, 11 Jan 2021
Purple Parking Meet & Greet
4 out of 5
Very professional and service also flexible to last minute changes due to COVID flight disruption
Mr Paterson, 11 Jan 2021
Purple Parking - Read more Purple Parking reviews
5 out of 5
We returned on a very cold winter morning. You parked are car and had the keys. It would have been nice if you had started the car to de-ice it
Mr Carr, 10 Jan 2021
Purple Parking
5 out of 5
No comment
Mr Viveiros, 10 Jan 2021
Cophall Parking
5 out of 5
I canceled this holiday as the person I was travelling with became ill which was back in Sept in which I informed them at the time. He passed away in Dec and still I heard nothing from them so I will never travel or recommend them to anyone.
Mrs Swainston, 08 Jan 2021
Purple Parking Meet and Greet
1 out of 5
I have booked car parking near to the airport. Had to rebook due to flight amendments but had no availability. I’ve been refunded with credits and rebooked another car parking with no problems.
Mr Penna, 08 Jan 2021
Purple Parking
4 out of 5
Extremely efficient and only a short walk to departures
Mrs Barker, 07 Jan 2021
Purple Parking Meet & Greet
5 out of 5
Staff very helpful and friendly. Easy and smooth transition.
Mrs Grant, 06 Jan 2021
Purple Parking
5 out of 5
Brilliant service
Mrs Squires, 05 Jan 2021
Purple Parking
5 out of 5
I got charged twice and I have not received a refund
Mr Kapos, 04 Jan 2021
Maple Parking Meet and Greet
1 out of 5
Staff were very helpful. I missed my original flight but they were very reassuring
Mr Parsons, 01 Jan 2021
Purple Parking
4 out of 5
Everything was was organised and ran smoothly
Mr Hansen, 31 Dec 2020
Purple Parking
5 out of 5
yes great service as always thankyou.
Mrs Ridgley, 31 Dec 2020
Purple Parking
5 out of 5
When we went to our car it was parked under a tree so the soft top was covered in bird p** and all over our white car !!
Mrs Harding, 31 Dec 2020
Also the car was left in gear so nearly drove
Into the barrier also the parking break was off !!
Purple Parking Meet & Greet
1 out of 5
Mark ( the manager) at Purple Parking at LGW carried out a perfect problem-solving exercise when we initially arrived with a potential-booking issue. He listened, understood, suggested, and facilitated the most workable solution. As a result, we not only completed our booking, but later extended it. We have used Purple Parking on numerous occasions (both at LGW and LHR) over many years - and Mark's was, by far, the best example of practical problem-solving that we have encountered so far.
Mr Dare-Edwards, 30 Dec 2020
Purple Parking
5 out of 5
Excellent
Mr Clarke, 29 Dec 2020
Will definitely use again ??????????
Purple Parking Meet & Greet
5 out of 5
Friendly service both on departure and arrival even to the point that I had a few suitcases and the driver took from me and placed them on the rack in the bus. Most importantly my car was in the same condition as I had dropped it off. Thank you
Mr Jardim, 29 Dec 2020
APH
5 out of 5
Very easy to use.. staff helpful.
Mr Morgan, 27 Dec 2020
Purple Parking
5 out of 5
Yes everything was fine just like they told me all great
Mr Villagomez-Gali, 22 Dec 2020
APH
5 out of 5
Staff pleasant and helpful
Mr Hussey, 22 Dec 2020
APH
5 out of 5
Very positive experience both on arrival and return to the car park, staff very friendly and transport ot and from the airport comforatable
Mr Prescott, 21 Dec 2020
Purple Parking
4 out of 5
Check in was fine, outward transfer was fine. Return transfer was very delayed - I appreciate we had just missed one bus back to the Purple parking site, but we had to wait over 45 minutes for the next one. That was quite frustrating.
Mr Stroud, 15 Dec 2020
Purple Parking
3 out of 5
We used Heathrow T5 Meet & Greet... worst mistake of our lives. Althought dropping the car wasn't too difficult, despite the confusing signs which direct you to "Heathrow Meet & Greet Parking", which isn't actually PurpleParking, its Heathrow Airports own parking, we found it in the end.
Miss Papper, 14 Dec 2020
On our return from holiday, our flight was cancelled and we were rebooked to fly back to Heathrow the following day. I had late return cover, so didn't feel worried. I called PurpleParking from holiday and informed them, and they updated my booking.
However, when we landed at Heathrow the following day around 7pm, we noticed there was a lot of people waiting around the desk at the Purple Parking Meeting & Greet. It suddenly became apparent that they were all unhappy!
When we took our ticket to the desk to collect our car, bearing in mind they knew our flight details as that we had been delayed, they told us it would be about 45mins wait for our vehicle. We then heard others waiting saying they had been there over an hour, one elderly couple over an hour and a half!
There was lots more people turning up, being told anything from 30mins to 1hr for their car. The elderly couple had been waiting over 2 hours and were virtually in tears by this point. One customer asked them to get him a taxi to whereever the car was being kept and he would take care of it himself, which the staff refused. There was no one answering the customer service line, it just rang out. No one from PurpleParking Management wanted to help.
It was an absolute shambles and in the end took us nearly 1hr 30mins to get our vehicle back. We will never use them again!!!
APH
1 out of 5
As always a fantastic service will never leave my car anywhere else just love everything about you all so glad that I have found you
Mrs Russo, 12 Dec 2020
Purple Parking Winter Special
5 out of 5