Changing your parking duration

If your travel plans have changed, your options will depend on the type of parking you booked and whether your booking has already started.

You can find information about Flextras Cancellation bookings, Saver bookings and extending your stay below.

If your booking has not started, visit our Help and Support page to check your booking and make any available changes online.

Flextras cancellation bookings Our most flexible option: can amend, can cancel, no booking fees.

Cancellations within 7 days of making your booking will be issued a voucher for the full amount.

You can cancel your voucher and request a cash refund within 14 days of issue.

Cancellations 7 days or more after making your booking, will be issued a voucher for the full amount. You can cancel your voucher and request a cash refund (less £10 which we'll save to your account to use on your next booking) within 14 days of issue.

You can change dates or car park in a few clicks, or cancel your booking for a voucher anytime up to 2 hours before your booked arrival time. There is no fee for this, you'll just have to pay the extra if the new price is higher. We’ll refund your card if the price is lower.

Saver bookings

Unfortunately dates and times on Saver bookings can't be changed, but you can cancel and book again.

Cancellations must be made before midnight on the day before your booking is due to start.

Tap 'Cancel' in the list and follow the steps to continue to cancel your booking. You'll receive a voucher which can be used to book the same product for your new dates and times.

What to do if you're already abroad

If the unforeseen happens what's the position regarding changing your parking duration? Unfortunately, once started, car park bookings can't be extended.

However, your car will still be safely parked for as long as you need, but the extra time will be chargeable.

So if you've booked where someone does your actual parking (e.g. Meet & Greet), it's best to check the contact details on your booking confirmation and call them beforehand, warning them when to expect you.

Otherwise, collect your car as normal and pay for any additional time when you leave the car park. They usually charge their standard rate (there's more information on rates on your booking confirmation.

By the way, if any additional parking time is caused by flight delays, keep all your overstay charge receipts for reclaiming from your travel insurance.