Faster and smarter in the app... Open app
Holiday Extras Travel Help

Holiday Extras Travel Help

We're here to help travellers affected by Hurricane Beryl

Last update: 5th July 2024

Disruption is possible for travellers heading to the Caribbean

Our thoughts are with anyone affected by Hurricane Beryl, which is currently passing through the Caribbean.

While the storm has dropped down to a Category 2, it is still a major event and is impacting flights, cruises and other travel services for residents of the islands and holidaymakers.

We've put together this page to help travellers who may be affected.

Customers with a booking and due to travel

Customers with Flextras: Free cancellations bookings can cancel any time up to the booked day and time of travel.

Flextras: Saver customers can cancel for a voucher to use on the same product.

If you need to make any changes your bookings head to your trips page to change dates, times, terminals, parking options, or cancel your booking if you need to.

Customers with questions about a Holiday Extras travel insurance policy who are about to travel can email [email protected]

Customers already abroad

Our support team are fully briefed and are here to assist and guide those abroad and those concerned about their travel plans. Best way to reach them is using our Live Chat service.

Live Chat

Holiday Extras insurance policy holders abroad can email us at [email protected] for advice on making a claim. There are many different considerations to a situation like this and rather than give blanket advice, we'll respond to each query individually.

Links and extra help

BBC News

UK government travel advice

National Hurricane Center

Virgin Atlantic Holidays