Help & Support
What is overstay insurance and how to claim?
If you add late return cover to your booking and are delayed, we'll refund anything extra you pay for parking, up to 48 hours.
Simply keep your receipt for any overstay charges you incurred, show us evidence for the delay (a photo/copy of your boarding pass or flight receipts) and send to us and we'll refund you.
Fill out our this form.
Or write to us:
Distribution Email Team, Holiday Extras, The Wave, Newingreen, Hythe, Kent CT21 4JF
Top 10 Questions:How will the payment show on my bank statement?
How do I contact Holiday Extras?
Help and support
How long does it take to get my avios points after booking?
How do I make a claim?
What are your cancellation charges?
How do I apply a discount code to my search?
What happens if I arrive earlier or later than booked?