Help & Support
What hotel stay date should I book if my flight lands back really early in the morning?
If you're checking-in to a hotel after midnight you need to book for the date before. For example if you land at 2am on the 13th June, the night of your stay will be the 12th. This is the same rule if you're booking a hotel with parking included. For parking only products, if you need to drop your car off or pick your car up really early in the morning, you can choose the date and time, down to the hour, that you will be arriving and departing.
Top 10 Questions:How will the payment show on my bank statement?
How do I contact Holiday Extras?
Help and support
How long does it take to get my avios points after booking?
How do I make a claim?
What are your cancellation charges?
How do I apply a discount code to my search?
What happens if I arrive earlier or later than booked?