Faster and smarter in the app... Download now
Help & Support
I've lost my parking ticket - what do I do?
Don't worry if you've lost it, just speak to a member of staff when you are leaving the car park. You can press the intercom button for assistance at the exit barrier, or speak to the team in the parking office.
Help and Support:
My bookingsMake changes to a booking
Help with a refund
Cancelling a booking
Vouchers
Top 10 Questions:
How will the payment show on my bank statement?How do I contact Holiday Extras?
Help and support
How long does it take to get my avios points after booking?
How do I make a claim?
What are your cancellation charges?
How do I apply a discount code to my search?
What happens if I arrive earlier or later than booked?